I made an appointment here after a change in insurance carrier by the corporation I work for. The…read morefirst visit was somewhat ok, but by the next visit, they were pushing me to have an extraction and bone graft for a future implant. The brought some guy in in scrubs and he proceeded to try and convince me as well. When I asked who he was, they said that they call him Frank. When I refused, the girl that does the insurance, maybe the office manager, told me that if I didn't have it done, they would notify the hospital where I had an upcoming procedure scheduled and tell the hospital that I had an infection, so I would not be able to have the procedure done. I went to two other dentists, and both of them said that there was absolutely nothing wrong with the tooth the wanted to extract. If you're looking for a dentist, I'd highly recommend that you look elsewhere! In my opinion , these folks are nothing but crooks and have absolutely no integrity! I should have known not to go to an old Hardee's that has been converted into a dentist office.

Stay away!! You can see the previous google reviews that they all complain about the staff here-…read moresuper rude and incompetent and will have you wait an hour to see someone after you arrive for your appointment- I had the same experience as the other bad reviews!! Run the other way!!

The first time in over 50 I wasn't scared to go to the dentist. All the staff takes the time to…read moremake sure your treated like royalty. Also Dr. Silberberg always teaches me something new when I visit. They don't know this, but they treat me like I am a family member, from the moment I walked in I was greeted by Angie with the biggest smile I have ever seen!! Dr. Silberberg is welcoming and very informative, he always lets you know what he is going to do before he does it so there is no surprises. Please try this family dentist I promise you will stay and become one of their dental family!!!

Dr. Silberberg and his staff are the best! The facility and their commitment to their patients'…read moredental needs are top notch! Long time patient.......Donna Kulage

Finding a new lifelong dentist without compromises is not always easy. That was my case with…read moreLakeside Dental, and I am not very picky. I'll start with my one-and-only appointment. I think some dentists forget the fact that dental work can be a huge expense for people with and without insurance. Sure, I would like expert knowledge and service, but friendliness goes a long way and is undoubtedly accounted for in my decision to choose a dental provider. I read great reviews about LD and got a sense from the website of very friendly staff. I also liked the name - It made me think of calmness. Who wouldn't like to be lakeside while having dental work done? This place does not sit at a lakeside, but rather a regular strip mall. A restaurant at the end has a tiny back portion by a pond. When I initially called, a very quiet, monotone, and not very cheerful person made my appointment. They made the potential fee for no-shows abundantly clear up to the appointment day. The lobby was nicely decorated and gave a calm impression. The same woman that initially took my call checked me in, still monotone and grumpy. The dental hygenist was the only great experience here. She was friendly and extremely thorough! Then I was told that the dentist was running late getting to the office. What about lateness and no-shows? Hmm In any case, the dentist showed up before too long. I found her to be standoffish and cold in my first impression. She checked my teeth and almost seemed put out about the potential work. She just got up and left afterward without saying a word to me. No, thank you for choosing her practice... no, nothing. Gee, I guess we are done here? Nice meeting you!Back to the grumpy receptionist to make a 3-month follow-up appointment. I won't reward places like this with my business and decided to go elsewhere.

You can tell that Dr Poettker and her staff really care about your teeth and that you are…read morecomfortable with their care.

I called to make an appointment based on the reviews. Great customer service…read more The provider is booked out a bit unfortunately but all good doctors are right?! will update review after my appointment.

I'm going to keep this very short and sweet…read more Dr. Meier knows what the hell he is doing, and he's very good at it. I've been seeing him for cleanings and the occasional cavity for over five years, and while going to the dentist sucks no matter what, he definitely makes it suck much less. He also actually told me that I "over brush"... I always thought the more brushing the better, but apparently my gums were taking a beating. Good to know! What I really am about to write about has been a long time coming, though. After four years of Dr. Meier telling me I seriously need to get all my wisdom teeth cut out (and me blowing him off repeatedly out of fear & procrastination,) I'm finally calling his office tomorrow to schedule that dreaded event for sometime in August. Thanks for never giving up on me Dr. Meier, and for all the years of fluoride treatments while wearing super cool sunglasses.

My visit with Deer Creek Dental went extremely well. Unfortunately, I missed my time with the…read moredoctor. She still was able to meet with me, address my concerns and provide the utmost care. The hygienist is excellent at cleaning with the ability to take x-rays very professionally The front desk handled assisting me with finding other dental professionals to take care of teeth, extra extractions. This is a wonderful practice.

Their staffing and appointment setting is dissatisfying and disappointing. My family and extended…read morefamily have had many issues with payments, scheduling etc. Today my husband came in for a routine Invisalign appointment and they have the appointment away.

We have been patients here for over 10 years and never had an issue. Dr Hurtte is excellent, and…read moreall the hygienists we have had have been great. We have gone through many office changes and never had an insurance issue or procedure issue until now. With a mishap with nitrous being given for a procedure when we signed for it NOT to be used because it makes my daughter sick and the office manager's unprofessional treatment with an insurance issue, we are done. I cannot trust that we will not have any further problems with insurance filing. She indicated that their providing insurance information is a courtesy, not part of their job. So when scheduling an appointment, it is my job to know when we can schedule to be covered, since it's our insurance, it's our job to know what's covered and how to schedule. This was all over a cleaning appointment for my daughter, which was two weeks too early for coverage. However, all they had to do was resubmit to insurance, as I asked for. Plus, when we schedule, we always ask to schedule when we are available according to insurance coverage. After calling to see ow to get this taken care of with the insurance, the office manager insisted I pay and asked 8 times during our phone call how I'd like to pay for the cleaning. She sent us text messages with a payment link, and then she put our accounts for the whole family under review so we could not make any appointment changes. When I called my insurance and asked why it wasn't paid, they said the office could ask for a resubmission or clarification. Also, they asked for codes I had no idea about. Since the office manager would not call and do a resubmission, I contacted our company's insurance agent for help. The insurance issued payment a week after this call with the office manager. Never in all my life have we ever been treated so rudely by an office/insurance person at any doctor's office.

Dr. Eric has lots of experience even though he looks very young. He would answer any questions, is…read morevery good, sweet and playful with kids. One of my girls is always afraid of the dentist. This time she was fine and happy that she is missing a lot of her baby teeth. :) In my prior visits with other dentist you can get a few staff that is really good and the Dr. Is just ok. Straight to the point, the dental work would be so so, no jokes, no nothing. I don't like doctors at all!, I get really nervious and I need to laugh to relax a little. Boardwalk Family Dental have the whole package, latest technology, great service, fun and loving people!!! Everyone knows what they are doing, are very kind and have patience with my girls. Love the sense of humor!!!! When it was my turn to see the Dr. and the staff I didn't have to explain any of my jokes, so thats a plus! :) The only bad thing for me, is the distance. I wish the location could be closer. Other than that is GREAT! Love everyone in that office.

The dental hygenists are the best I've had. However, my husband aspirated a dental tool with Dr…read more Brace, and went through a lot to have it removed from his lung. Dr. Brace did his implants and dentures, and he is still having problems with them.

Everyone was very professional, thorough, and extremely gentle! It's the best dental exam I've ever…read morehad! Highly recommended!

Amazing group of people at Bankhead in O'Fallon! They are very personable and my treatment went…read moresmoothly even when everything changed during the pandemic. My teeth have never loath better!. If you're needing braces, they are the people to go-to!

Dr. Blyers is the best! He's very calm and professional, and he always makes sure to explain…read moreeverything to me personally so that I have no doubts about my treatment. The ladies in the back are also kind and try to be gentle with my braces for the most part. The rewards program for Bankhead does leave something to be desired. If you as a patient don't keep up with it, and try to add as many points as possible, the program isn't really worth it.