I made an appointment here after a change in insurance carrier by the corporation I work for. The first visit was somewhat ok, but by the next visit, they were pushing me to have an extraction and bone graft for a future implant. The brought some guy in in scrubs and he proceeded to try and convince me as well. When I asked who he was, they said that they call him Frank. When I refused, the girl that does the insurance, maybe the office manager, told me that if I didn't have it done, they would notify the hospital where I had an upcoming procedure scheduled and tell the hospital that I had an infection, so I would not be able to have the procedure done. I went to two other dentists, and both of them said that there was absolutely nothing wrong with the tooth the wanted to extract. If you're looking for a dentist, I'd highly recommend that you look elsewhere! In my opinion , these folks are nothing but crooks and have absolutely no integrity! I should have known not to go to an old Hardee's that has been converted into a dentist office. read more

Stay away!! You can see the previous google reviews that they all complain about the staff here- super rude and incompetent and will have you wait an hour to see someone after you arrive for your appointment- I had the same experience as the other bad reviews!! Run the other way!! read more

If I could give a no star review I would! Took my daughter for a normal routine wisdom teeth removal. The oral surgeon is not friendly and needs to understand that kids are nervous. What was supposed to be a normal procedure turned into multiple post ops, an I&D that didn't correct the issue, 2 ER visits that almost resulted in my daughter having to be transferred to Children's Hospital, 2 ENT visits and now a sinus surgery to clean out the infection from the gapping hole in my daughter sinuses and possibly a bone graft to close this hole by a different Oral Surgeon all because she didn't do her job. My daughter mouth is so infected because she didn't do her job properly! $2000 wasted at this office! PLEASE DO NOT TAKE YOUR CHILDREN THERE! She should have known there was a hole when she took the tooth out! read more

O'Fallon Modern Dentistry, Front office experience left much to be desired but the high point was the behind the scene staff. Dr Albana Simoni DDS and her supporting staff were absolutely amazing. She gave me amazing attention and made sure I was comfortable with the step by step extraction procedure. O'Fallon Modern Dentistry did not impress me but Dr. Simoni, I'd most definitely return to her for future needs. She gets a plus, plus 5 stars in my opinion!!! Amazing job, Props read more

Went in to get a crown replaced. The staff was pleasant and courteous and worked together as team. Dentist Dr Hallie Gulley was great. After feeling returned to my mouth (after anesthesia) I could hardly tell any work was done. The office is well equipped with some impressive modern equipment. Highly recommend. read more

WORST DENTIST EVER!!!! After jumping through hoops to get the appointment setup I was extremely disappointed in Albana Simoni. I hesitate to refer to her as "Dr". Went in for a wisdom tooth extraction, $2600! All paid upfront. I was to be sedated for the event, I am terrified of dentistry. Nurse gets me set up with heart monitor, oxygen, blood pressure monitor, fluid bag for IV. Even though we had gone over ALL of my medicines prior to appointment, the nurse went over it again along with all of my medical conditions. So this is twice we have covered the medical part. I am so terrified the whole chair was shacking. So an HOUR LATER this So called dentist walks in, picks up my chart and asks me why I was there. She then starts,once again, going over ALL of my meds and medical conditions. Then she says "Well you have Parkinsons, so you will have to go to the hospital for the extraction ". Total waste of time and money. I pulled all the wires that were attached to me off and we went to the front desk for a refund. The office staff was quick on the refund as im sure they are used to having to give them. ALBANA SIMONI IS A FRAUD AND AN IDIOT!!! read more

Kelsey worked very hard with our insurance to get my gum surgery covered! Dr Bushong was so kind and polite. My only complaint would be on my first visit, for the consultation, I had to wait a very long time to see the doctor. They seem to be an office that works well together. read more

I am new to town and they were able to get me in pretty quickly! The front desk women are very kind, patient and knowledgeable. Both dentists I have seen have been professional, trustworthy and personable. I was extremely impressed with their quick, but very thorough care. I would definitely recommend this office! read more

I should have heeded the one star reviews. I had some "4"s although X-rays and everything else looked good. Was told I needed $750 cleaning (After insurance). I said I'd just stick with the regular cleaning as I did not want to pay that much and have never had any dental issues (good check ups every 6 months until I came here). They refused to do any cleaning other than the $750 one. Said if I couldn't afford a lump sum they'd work out a "payment plan". Went to another dentist- guess what they gave me a regular cleaning said the "root scaling" was just this place trying to get $$$. Also hygienist is rude and treats you like an idiot. read more

I found the best Dental office. I had 2 crowns done today and left with the permanent ones.The work was done on the premises, no 2 week waiting period to come back for the permanent crowns.Dr Ani is amazing and Cindy her tech who put on the crowns did an amazing job. They are definately up to date with the most modern dental procedures and on a scale from 1-10 they are a 20. 100% satisfied Wendy von Hoffmann read more

Go here if you enjoy having to get second opinions. Decades of no extra treatment/fillings and go here out of need because my regular dentist is backed up.... and now I need over $5000 of fillings/ treatment?! The dentist came in, ran through a bunch of "NEED" to fix things.... and then said, so you want the billing people to go over payments/scheduling? Of course I have other opinions and no other dentist says it's needed. There are a couple spots that continue to need watching, but no need to do anything to reduce my natural teeth. Save yourself the worry and wasted time...i should have read more reviews, this place isn't conservative at all, they just want your money. Go to a family-owned dentist/ small practice read more

This dentist office just wants to upsell customers services they don't need. Lots of other dentists in Ofallon that happily give you the service you ask for Staff here in constant turnover Don't waste your time go somewhere else read more

One day Crown hyped up but not even put in place by the denist. Too much money , poor quality. Do Not use the payment options! Was overcharged on the final payment and have to wait 20 days for my money to be refunded!! They haven't kept most of the same denist on staff for more than a year. read more

If I could give this place 0 stars I would. They are the worst! They told my husband that he had gum disease. He has never had gum disease and is 25 years old. I had to get my wisdom teeth out by them and they took me back an hour later than my appointment time. I had excruciating pain in my mouth the following week and I was messaging the doctor, called the office and no one got back to me. The office called me back and told me the orthodontist wouldn't come in for another 2 weeks. They totally dismissed the pain I was experiencing. I will not be returning. read more

We have a DMO, its amazing for when you need major dental work. This office did not give my daughter any paperwork stating their charges for crowns, though they claim they did. Then they overcharged for my daughter's crown by over $700 and are refusing to refund it. Per my plan, they are NOT allowed to charge more than our contracted amount. They informed her that she needed 4 crowns at $1100 a crown plus fillings for a total of almost $7000. Per insurance, it should be less than $400 for the first crown, and less than $100 for each additional crown. My insurance is now involved and attempting to help us. When I tried to solve it with the Dentist's office first without involving the insurance, I was told my insurance is horrible and they won't be accepting new patients with our insurance. After contacting the insurance again, they tried for almost a half an hour to get a hold of someone in office and were told they had to leave a message. So now we wait. While in with 2 of my other kids, the office said that they needed fillings and one of them they would only refer to a pedodontics office and wouldn't do his fillings. He is too old for our insurance to cover that, and there was no reason for it. My other son, they told us also needed at least 2 crowns, for teeth with no pain or visible damage. Thankfully, I haven't them in to have that work done or I would be fighting this battle for more than one child. And now I'm questioning if they really do need all those fillings and crowns that this office recommended. read more

This has been one of the worst experiences with a dentist ever for our family. Every time one of us comes for a cleaning they try to upcharge or sell us some other "necessary" service. Appointment times constantly moved/cancelled/late. The last straw was when they forgot my daughter was in a room for 45 minutes and I thought she was having her cleaning. Their response was oops we had a miscommunication. We will be finding a new dentist. AVOID THIS OFFICE! read more

They are attentive and professional. The staff was nothing less than outstanding. I got two crowns done the same day. No waiting other than when the crowns were being made and no temp crowns. It's a happy place. I was made to feel like more than a patient. My Crowns feel great, no pain or adjustments necessary. I appreciate the quality work. read more

Staff is generally friendly, but communication on costs seems lacking. Routinely went in for cleanings or minor procedures only to be surprised by fees. Not speaking for others but I noticed other people expressing similar concerns nearly every time I sat in the waiting room. Scheduling appointments was also a headache at times with weird rules only allowing children to be scheduled before noon. read more

I would them no stars if I could not sure. They have more than likely cost me 500 lost for a benefit that I could have used elsewhere for medical use by dragging this refund process out longer than needed. I have undue stress from having to stay on them with calls to keep this refund going for a week. I have put myself in debt for some additional 2000 charge for a procedure that could not be performed. It was taken immediately but yet not refunded in a timely manner. I am not pleased with how I was treated and handled about my finances. I know when I am just being handled and the different people you talk to that had different stories. Not a happy client. read more

This office has a very friendly staff and early evening hours. They go over the difgerant options available and tjey make the crowns in house so you only need 1 visit. They appear to accept most insurance and are reasonably priced. 2 hours and out. Watched them make the crown while I waited. I would recommend this dentist to anyone. read more

The office is in a great location and easy to access. Staff is very friendly and easy to ask questions of. Long wait when I first arrived but once I got back it was quick and easy. Definitely recommend. read more

The dental care was adequate I suppose. But the office staff, especially the "office manager" are clueless and useless. My wife had the first appointment but they could not run our insurance so she paid $90. I went the next day and they ran the insurance with no problem and I paid nothing. The OM typed some words into the magic box on his desk and said we would get a refund for my wife in a few weeks. Instead I got Bill from them for $90! I took the bill to the OM and he said it was not a bill. Of course I showed him that it was. I asked him to fix their F up. He tried to show me the screen of his magic box. He had done all he knew how to do and had no clue how the process works or what to do when it doesn't. I told him to keep the $90 but to quit sending me bills! I guess to his credit he was able to make that happen. This was some time ago so hopefully he has moved to a more appropriate career such as super-sizing those fries at McDonald's. read more

As this being my first time here, I wasn't expecting much. I try to go into every new doctors office with an open mind, mostly because I've had good experiences with doctors who some people have horrible ones, and horrible experiences with doctors that others have had a good one. I was actually incredibly surprised at this dentist office. Everyone was incredibly friendly. Bridget went above and beyond to help me when my current budget didn't allow for much leeway. Vanessa was friendly and to the point, she let me know everything she was doing because I have some issues with being touched, she was also patient and understand about my pain. Dr. King was incredibly nice and informative, also patience with me when it came to my issues. He fixed the problem in several hours, but I didn't mind having to wait, I knew what needed to be done and they informed me ahead of time it might take awhile. Overall I had an amazing experience with this office and fully intend to see them regularly for any issues I have and regular cleanings. Again, everyone was so incredibly friendly and knowledgeable. I can't thank them enough for helping me. No longer being in pain is so refreshing. As well as being able to eat solid foods again. read more

AVOID THIS DENTIST AT ALL COST ESPECIALLY IF YOUR A DIABETIC. ALBANA SIMONI sat in a room and berated someone for 5 plus minutes about diabetes and said multiple times "your going to die" while explaining every single organ that would / could be effected by diabetes. Then in the same sentence did not even know you could check ketones at home. It was by far the most disgusting thing I have ever experienced a "doctor" do and I wasn't even the one getting talked to. Also the first "nurse" in the room treated you like you were on a factory line was VERY rude and sounded annoyed by answers. The best part is they will raise your price day of and just expect you to have extra money (potentially $2,000) extra. The patient had called the morning of and the front office had called the patient 2 times and never mentioned any extra money till signing forms in the office. I would never recommend my worst enemy visit here. I hope someone puts albana simoni in her place because the way she treats patients is absolutely foul and honestly she should honestly be reported. ALSO BEWARE THEY WILL HOLD ANY AMOUT OF MONEY POSSIBLE. They never did the procedure and never refunded the money (they said they began processing the refund 2 months ago today) still have not received the refund. read more

I was in need of some emergency help and the Ofallon modern dentistry team definitely went a above and beyond to fix my pain problem! It was a great experience and I will definitely be going back!! Thank you read more

Called today (12.28.18) to possibly schedule a root canal and a deep cleaning. I asked Robin if I provided my insurance information to run it for costs for services, if she would be able to let me know my costs for each service. She claimed she was unable to do that but she did say she had an appointment for today at 12pm and tomorrow at 8am which I accepted. After she called me back to confirm my insurance, all of a sudden she switched on me and alleged the 12pm appointment today was no longer available. I then spoke to assistant manager Michelle who of course backed her up on her lies and now I'm unable to be seen today. read more

Tried to schedule a cleaning appointment for two days. Both days I was put on hold repeatedly and then was told I would receive a call back. Never received the call back! Obviously incompetent and not wanting any more business. read more

I have been looking for a new dentist for a while now. Dr. Palmer was professional and confident and made me feel at ease. The office was new, clean, and modern. The staff was courteous and I was in and out. I'd have no problems returning for future visits. read more

Dr. Palmer is hands down the best dentist I have ever met. She was courteous, professional, and very informative. She answered all of my questions and I didn't feel rushed. For the first time ever, I actually trusted a dentist! I was impressed on many levels, especially at how non-judgmental everyone was. You see, I had chugged two pots of coffee prior to my visit and couldn't locate a breath mint. On top of that, I utilized the office's Keurig machine and layered my already offensive breath with the addition of a Newman's Own decaf. The dental hygienist and Palmer remained very professional even though the odorous fog of Columbian dark roast was indisputable. I walked away with squeaky clean teeth and a new found respect for dental professionals. read more

MISDIAGNOSED BY DR DAVID KING ON FIRST VISIT! I never had cavities and this dentist says he found 13. With insurance it would have cost me over $4800 to get everything done. I had to get a second opinion. Second dentist didn't see any cavities, just told me to floss. I'm never going back to O'Fallon Modern Dentistry. read more

I scheduled time for my son to have all of his fillings completed today. After waiting in the lobby for 35 min I was told they only had time to do half and would have to schedule time to come back another day. I explained that I scheduled time for all of the fillings and that I took off work for this appointment. They said they got behind at lunch and refused to complete the appointment as scheduled. This was my last straw. When my older daughter had her wisdom teeth out 2 months ago we were quoted about $900, on the day of the appointment we were charged $1400 and told they would send it to our med insurance as well. The office staff is terrible at returning calls and following up with clients. We will be finding another dentist's office. read more

Amanda Fann was the best Dental Assistant I have ever encountered. She is kind, informative and cleaned equipment thoroughly. If you feel uncomfortable with dentistry, Amanda can make you feel more a ease by showing you her office cares. read more

I had the pleasure of working with Dr King and Michelle Paladin (receptionist-who is amazing!!) let me tell you, he is freaking amazing. Period. He did a full restoration of my bottom teeth with crowns. Gorgeous. I can't even begin to tell you what an amazing job he did. He is a must if needing work done. I can't say enough great things about him and his office. Thank you! read more

O'Fallon Modern Dentistry - General Dentistry Near Me - O'fallon, Missouri

Absolutely terrible service! This office and the affiliated offices change dentists and staff like most people change their socks. Several years ago I had them put a crown on a tooth. At that time I was told if the tooth needed to be adjusted or came off just come in and it would be put back on under a lifetime warranty. In fact since I had been going to one of their satellite offices for visits they had advised me to go back to the OFallon location and it would be cemented back on under warranty. Needless to say that was not the case. They wanted to charge $250 for cementing on a crown that they had previously sold and installed! I must add that also covered the " exam part". I guess when they came in and said, " It looks like the crown came off!" They call that an exam! Needless to say I told them to kiss off and left. I would rather go to a dentist that is going to honor what they promise as well as an office that isn't going to change dentists so frequently. This is a strip mall style dental office with high turnover. If you wouldn't trust Walmart with your vision then this is definitely not a place to have dental work done! read more

The whole staff is amazing. Went in after a couple of years without seeing a dentist due to lack of insurance. Was expecting an exam and quote (long history of dental issues). Instead walked out with 2 brand new permanent crowns. read more

This has been my family's dental office since 2017. Dr. Shrivastava and the rest of the staff are incredible! This is my son's orthodontist & they've given us a payment plan we could afford. I also just recieved my 2nd & 3rd crowns & they were a vast improvement over the experience I had with the first! No pain and same day! They have also taken every precaution to ensure they provide a safe environment during the pandemic. This truly is the best dental practice I've ever used. You'll feel like family! read more

I scheduled an appt for 2:00pm. I arrived on time. I waited about 5-10 minutes and was told by receptionist that I needed to do an echeck in on their mychart and if I haven't set it up, I would need to do so. Mind you, the person who called to confirm this appt the previous day didn't even mention this at all. I spent around 10 minutes signing up and completing this. I was told I could sit down and do so. The next 2 minutes I am called back the desk to say I need to reschedule because I took too long to fill this out. It was 2:24pm. 510 minutes of which was them. I wasted time and gas to keep this appt. There's no reason for this. If you overscheduled, that is not the patient's problem. I have used mychart echeck in at my normal doctor's office and even if i didn't they provide time for you to do so once there if necessary. It's built into the appt. I was treated as if my time really didn't matter just theirs. Their only solution is to reschedule. read more

I can tell from the previous reviews that the former dentist at this location was well-liked. But I can say with complete confidence that the new dentist, Dr. King, is just as fantastic! The staff at the front desk and throughout the office are super friendly and accommodating. I felt like my experience at the office was amazing and am looking forward to taking my children here. I've already referred my partner! read more

Clean. Courteous. Genuinely care about you. I have already referred to people to this office that love it as well.

We've used their office for a couple of years now and have been very satisfied with their services. Plan to continue visiting this dentist's office. read more