We have been patients here for over 10 years and never had an issue. Dr Hurtte is excellent, and…read moreall the hygienists we have had have been great. We have gone through many office changes and never had an insurance issue or procedure issue until now. With a mishap with nitrous being given for a procedure when we signed for it NOT to be used because it makes my daughter sick and the office manager's unprofessional treatment with an insurance issue, we are done. I cannot trust that we will not have any further problems with insurance filing. She indicated that their providing insurance information is a courtesy, not part of their job. So when scheduling an appointment, it is my job to know when we can schedule to be covered, since it's our insurance, it's our job to know what's covered and how to schedule. This was all over a cleaning appointment for my daughter, which was two weeks too early for coverage. However, all they had to do was resubmit to insurance, as I asked for. Plus, when we schedule, we always ask to schedule when we are available according to insurance coverage. After calling to see ow to get this taken care of with the insurance, the office manager insisted I pay and asked 8 times during our phone call how I'd like to pay for the cleaning. She sent us text messages with a payment link, and then she put our accounts for the whole family under review so we could not make any appointment changes. When I called my insurance and asked why it wasn't paid, they said the office could ask for a resubmission or clarification. Also, they asked for codes I had no idea about. Since the office manager would not call and do a resubmission, I contacted our company's insurance agent for help. The insurance issued payment a week after this call with the office manager. Never in all my life have we ever been treated so rudely by an office/insurance person at any doctor's office.

Dr. Eric has lots of experience even though he looks very young. He would answer any questions, is…read morevery good, sweet and playful with kids. One of my girls is always afraid of the dentist. This time she was fine and happy that she is missing a lot of her baby teeth. :) In my prior visits with other dentist you can get a few staff that is really good and the Dr. Is just ok. Straight to the point, the dental work would be so so, no jokes, no nothing. I don't like doctors at all!, I get really nervious and I need to laugh to relax a little. Boardwalk Family Dental have the whole package, latest technology, great service, fun and loving people!!! Everyone knows what they are doing, are very kind and have patience with my girls. Love the sense of humor!!!! When it was my turn to see the Dr. and the staff I didn't have to explain any of my jokes, so thats a plus! :) The only bad thing for me, is the distance. I wish the location could be closer. Other than that is GREAT! Love everyone in that office.

Great experience with a dentist. They were actually completely booked but when I explained the…read moreissue I was having they made time for me and not only identified the issue but did an absolutely amazing job fixing my tooth. They gave me a recommendation of what else I could use and had it from most important to items that could be done over time if expenses was a concern, which actually was concerning to me until I saw their prices. Amazingly affordable!

Has an appointment in October 2023. Due to other medical issues, I had to cancel. Tried to…read morereschedule, and there were no hyenists available for 6 months. The office person said they'd put me an appointment to cancel call list. They did and called 2 different times. However, I couldn't attend either offer due to recovery from back previous surgery. Haven't heard from them since. Fairly good dentist and hygienist but scheduling sucks. Called a new dentist and got in the next day.

This is the best dentist I've been to in my entire life. The whole staff are just awesome and…read moregenuine caring.

This is a great place from the staff to the dentist herself. If you are a nervous patient then this…read moreis the place for you. I got the explanation I wanted on my care and everyone I met was super sweet and kind. State of the art equipment and laid back vibes... highly recommend this office to you!

Everyone at this office has been very friendly and knowledgeable. I went about 3 months ago for…read morecleaning. Now I returned to have a molar extraction since it wasn't able to be saved. The dentist was able to get it out without any issues. Another thing I love about this office is they are not high pressure. They didn't try to push me into any other work but I did get an estimate at my request. Try this office and I'm sure you won't be disappointed!!

Who likes going to the dentist? Could've been a lot worse. I'm satisfied. Thanks doc!read more

Have been coming here for years! The new building and location are beautiful and much more…read moreaccessible. The equipment is new and upgraded while the waiting room is spacious and modern. The staff and dentist have all been incredibly kind and caring. I'll be getting my teeth cleaned here again!

Great dentist and an excellent staff, but they consistently overbook and take on more patients than…read morethey can realistically accommodate. If you need to reschedule, expect to wait another six plus months for an opening or sit on a wait list. Waitlist get notified the day of which is great if you sit at home waiting for their call. They do set up your next appointment while you're still in the chair--which is helpful--but the earliest availability has been about eight months out, not the typical six-month interval you'd expect.

My son just had his teeth cleaned, and Angie did such a wonderful job. She was kind, patient, and…read moremade the whole experience feel easy and comfortable for him. Dr. Katye was also amazing, she's so friendly and did a great job explaining everything along the way. If you're in the area, I highly recommend this office!

I had an appointment with Hawk Ridge Dental Care for a new patient exam. All elements of the exam…read morewere thorough and detailed. The office was modern and clean. The staff was welcoming, professional and knowledgeable. I immediately made an appointment for a cleaning. So glad I found my new dental practice!