Not trustworthy and certainly take no accountability for their mistakes. Also Brice and Karson…read moreemploy people to came to my home who did not have proper skills, needed the installation manual and brought incorrect parts. I'll look elsewhere for any further needs. I'm also elderly with limited money and felt taken advantage of

Why do you insist on covering a lie with a lie…read more First, Why are most wood burning stoves not UL listed? There are several standards that wood burning stoves must meet. UL listing is not a required standard for stoves, so most manufacturers elect not to have that testing done.. The UL laboratories are a private nonprofit organization that some manufacturers elect to send their products too. This certification can be costly and because the certification is not necessary for wood stoves, most manufacturers do not submit their product to Underwriters Laboratories for approval. There are only three wood-burning stoves that are UL listed Second, the only certification needed is when you install a new wood stove and that requirement is a stove certified by the EPA Third, older wood stoves are grandfathered in and there is no fire code that exist that states that you must upgrade to a new wood-burning stove when you buy or sell. If you do change out the stove, then it must be upgraded to an EPA certified stove Finally, there are manufacturers data plates that are on wood stoves that show the minimum clearances from stove to combustible materials. This particular stove met all the minimum distance requirements to combustible materials. Yes, the fireplace surround was ugly, however it was a cement fiber board that is a non-combustible material. In addition, the stove flue was exposed for the first 5 feet and is of a triple wall design which has a higher heat value. So I stand by my claim that your inspections are fraudulent, froth with misinformation, with intent to upsell or some new products to the person's home that you inspect.

I really wish we had found these guys sooner. Joseph is professional, kind, and thorough, and we…read morefeel very confident in the work done as well as the work scheduled to be done. The risk of fire is no joke, and we are looking forward to using our fireplace next winter with the confidence it will be safe to do so.

We had all new window screens on our home and they are beautiful and great quality! I am so sorry I…read moredon't recall his name. Super nice and super fast! We had Anthony over to help us refresh our fireplace. We found a great facade and had to have some fabrication on the surround. He was kind and knowledgable and so polite as he helped us choose and order our unit. The unit arrived, and Richard,Carlos, and Frank(? great guy) did our install. We LOVE it! It updates our home just the way we wanted! Thanks so much Den Defenders! You guys Rock from start to finish!!!!!

I needed a wood stove custom made flue adapter and Ron did a great job fabricating this adapter at…read morea fair price. I recommend you give Billings Stove & Sheet Metal a try..

Very, very good. Had a problem with some tricky leaks. Ron came out & assessed the situation. He…read morehas been chasing leaks for a long time and knows where & how to locate them. Sent his guys out to clean & seal the areas. Professional, fair price. I recommend them. Thanks!

Purchases a stove a here a few years back and it's been great. Recently had it removed for some…read moreremodeling and then reinstalled. They were always on time, did a great job, and at a reasonable price. Nice to have places that deliver what they promise all with a great attitude. Highly recommended.

I had an old, damaged wood-burning insert that needed replacing. I went to the showroom and spoke…read morewith Lee. She was very knowledgeable and patiently showed me what they offered. For various reasons, I switched over to a pellet insert. Stan arrived on time the day it was scheduled to be installed and left my place spotless. He took his time in teaching me how to operate and clean the new pellet insert. I highly recommend this company.

Be aware of thr horrible customer service -- especially the lady that answers the phone. If she is…read morean owner, shame on her and I hope she can find some happiness in life. If she is an employee, fire her. By the time I checked to see if they were a part of the Better Business Bureau, it was too late -- and of course they arent!

Good service, on time, but booked way out for an appointment so plan ahead................. Highly…read moreRecommended....

I have been so very pleased with James Winters and Winters Stoves. James is very good at answering…read morequestions and returning texts and phone calls. We just had a new cast iron propane stove installed, and the process went very smoothly. The technicians, Mark and Ethan, were just the best. They are knowledgeable and so personable. They were able to quickly resolve a small fan issue. They went out of their way to stop by to help. That's quality service! I heartily recommend Winters Stove in Sonora.

Excellent service. Friendly. Prompt. Technicians were here between the hours told over the phone…read more Job was done neatly and clean. I look forward to using them again.

Paul, Nick, and family did an excellent job on a VERY challenging decking project. Throughout the…read moreentire project, they always treated me with the utmost honesty and integrity, which is hard to come by these days. MLHI will do what it takes, and will go the extra mile to ensure a top-quality project outcome. I would absolutely recommend them to anyone for any home improvement project. I will be calling them again for future projects.

Paul and Nick were great to work with. They built a beautiful deck at our place in Twain Harte . I…read morehighly recommend them. The construction crew were true craftsman from demo to completion. The job site was clean, organized and everything they said they would do they did . Ed X

DLP does great work in a timely manner and communicate regularly while on the job. He has done many…read moreprojects for me (stairs, retaining walls etc) & I have been completely satisfied. Pricing is fair & reasonable. I recommend. DLP without hesitation.

What a wonderful crew! I would highly recommend DLP Construction. My deck ripped off in the 2023…read morewinter storms with all that snow. I could not find a contractor that wanted to work! A local referred me to Daniel, and he was such a breath of fresh air! So personable, gave us options, always kept in touch and communicated everything with us. I thought we wouldn't have our deck for months... it was completed as soon as permits would let them start! We are now having him do our kitchen, and my neighbors are having him complete an addition to their house. He does beautiful work. We are SO happy! Thank you Daniel!! @DLP Construction

Lacey is very helpful and professional. She was great at communicating with me throughout the…read moreentire process. We had them install quartz countertops and do all the plumbing. They even did the plywood on top the countertops. Lacey allowed us to take samples of the quartz home with us to be sure we got the color correct and it matched it our cabinets exactly. The finished product is better than I expected! I highly recommend them! Support local small businesses!

I can't say enough good things about Sierra Stone. They provided the quartz countertops for our…read morenewly renovated kitchen. Lacey helped me choose the exact style I was looking for, Jeff was so friendly and professional in the home visit, and their installers were awesome. I highly recommend them for their service and many selections available.