I tried to access my account to get the last Dr. report on the appointment. Apparently they…read morecompletely deleted my account and removed me from the practice without ever saying a word to me regarding it. When I tried to call it was said "a supervisor removed you and they are not here right now" So if you you disagree with their practices and challenge the items that never took place, you are ghosted. You might ask.... was I rude? No, we never even had a conversation over the phone. Did you do something to them? Yes I challenged charges for items that never took place in the appointment. I never even received a Dr's report from that appointment. I'm guessing because the Dr didn't want to put in writing what never took place. Do yourself a favor and avoid this scam of a place at all costs!

Am now a patient of Oak Street Health and couldn't be happier. They schedule 45min to an hour for…read moreyour appointment depending on any tests needed. My PC goes over everything and makes sure you're well taken care of. They even give you a summary of your visit with all tests results, vitals and everything that was discussed with your PC. They provide free transportation to and from the office if you have no way of getting there or don't feel like driving. They always make a follow up call to see how you're doing after your visit. They also have a 24/7 hotline if you need a Dr after hours or have questions. I've never been treated so well at a Dr office in my entire life. I would recommend OSH over Desert Ridge any day of the week.

Dr. Fereidouni and his staff at Aveon health are an amazing team taking care of your health care…read moreneeds in a very compassionate and supportive way. I highly recommend them to anyone in need is a competent PCP.

MILKING PATIENTS FOR MONEY - I went to establish care - I liked the PA I saw, but when I had a…read morequestion regarding the appt and meds so I could fill the RX (2 days after appt) they said I would have to have another appt. They won't even this VERY simple question answer in the portal. I have NEVER ever had a clinic or health care clinic do this. So I was not able to talk to the nurse or doc or fill my prescription. It was a waste of money to go here!

The Mayo Clinic Emergency Department treated me for influenza A recently. As always it was a…read morepositive experience surrounded by caring cheerful staff. The new ED runs so smoothly with all departments close by. X-rays and blood tests results are back quickly and a board in your private room indicates when they have all been completed and the Dr and nurses names along with test progress is updated quickly. I have had many experiences of other departments there, from neurology , to foot surgery consultations and I am presently experiencing appointments in the PT department. Every where I go I am greeted and cared for with loving care and expertise. There are no rushed appointments and in my experience they run on time. What a great experience every time I have an appointment. Phone staff are so on the ball calling to make appointments and are mindful and helpful of time constraints one may have. Liz.

I had a transplant here and then stayed 2 days in the hospital 2/17. I also had a lot of after care…read moreappointments. I think mayo does a really good job. The hospital experience was great and all the nurses were great. I didn't meet the surgeons but the anesthesia team was great. The only bad thing that I took a star off for was the food was soooooo bad. I mean like nearly inedible. When you're trying to recover and eat it's hard to when you can barely shove down the food. I'm not even very picky but I can't overstate how bad it is so order oatmeal and fruit and stuff that isn't going to be nasty. The aftercare was also great and they set all my appointments for me and it was so easy to stay on track. No complaints and every provider I saw was great.

Beware: Doctors office canceled a prescription with no notice with less than a week of it left,…read moreonly found out from CVS. Apparently it's "office policy" that unless you shell out the $100 out of pocket at least yearly for a doctor's visit that takes less time to simply continue the prescription than waiting for the giggling with female employees to stop does, they cut you off won't even do a 1 month extension so you can actually make an appointment. ***A funny update: the day after I posted this negative review, the vindictive practice sent a letter stating I could no longer be their patient, as if I would have anyway. A word of sorely needed advice: less time hawking reviews online and getting bent out of shape for the poor job you did, more time acting ethically to the patients who pay far more than the 30 second visits are worth.

I was a patient at this practice for a few years unfortunately and ultimately left with a very…read moredisappointing impression of how patients are treated when they raise concerns. From the beginning, I repeatedly requested to see the physician, Dr. Perez, for my primary care concerns. Despite multiple requests over several years, I was consistently scheduled with the Jen the PA instead UNLESS I wanted to invest in aesthetics treatments. Yah it's Scottsdale, but I'm here for my health, not my appearance. While I understand the role of physician assistants, I specifically wanted physician involvement in my care and was never able to obtain it. (I still don't have answers from last summer's outstanding health issue because they truly don't care about their patients health). I also experienced ongoing communication and billing issues with the extremely rude front staff. On more than one occasion, I was told coding corrections would be submitted to insurance and that I would receive updated itemized invoices. The invoices never arrived. When I called for updates, my voicemails frequently went unanswered. I later learned that at least one bill had been sent to an incorrect address. My final experience was the most concerning. I had recently recovered from Influenza B and was suffering from what was later believed to be Hand, Foot and Mouth Disease. I was in significant pain and visibly ill during my visit. As I was leaving, I was aggressively confronted about an outstanding $100 bill that I had previously called about and requested information on. When I attempted to explain that I had already been trying to resolve the billing issue, I was repeatedly interrupted, dismissed, and treated with hostility rather than professionalism and empathy. The girl rolled her eyes at me, shook her snubby pony tail at me looked like she wanted to hit me. I told her to just email me the itemized invoice and I'll pay it when I get home. That invoice also had an incorrect address on it. Go figure. The competence here is real high as you can see After sending a message through the patient portal about my experience to Jen, I finally received the first and only message from Dr. Perez himself. Unfortunately, instead of addressing the communication and billing concerns I raised, I was told that I seemed to "have a problem paying my bills" and was informed that I should seek care elsewhere. This was particularly surprising given that I have always paid my balances and had repeatedly attempted to obtain clarification before paying invoices that I had not received. It's not about the $100 invoice. I make way more than that by posting a 20 second tik tok, and I spend way more than that in 5 minutes on a round of drinks for friends. It's not the price, it's the principle. Healthcare is about more than diagnoses and referrals. It is also about communication, respect, and patient advocacy. In my experience, those areas were severely lacking here. I have since transferred my care to another physician and have received a level of attentiveness, kindness, and professionalism that confirms my concerns about my experience at this practice. Based on my experience, I will absolutely not recommend this office. For the record, Jen is nice and caring.. she doesn't belong there.

Pleasant staff who are helpful and friendly. Dr Fontius is low key and easy to talk to. I am in…read morefor my yearly women's wellness visit. We went through standard questions, updates on medications, any health changes and requests for new refills for the year. Masks are required in the facility but not in her office. Large parking lot.

I've been going to Dr. Fontius for my primary care for over 3 years now. Her and her staff are…read moreprofessional, knowledgeable, and always greet you with a smile when you walk in. 5/5 recommend this practice and have told many friends and family about her!

They have been my family doctors for more than 50 years. I highly recommend them. There is also…read morean urgent care and a lab in the same building.

Dr. Luong and his nurse practitioner are the best. Both of them go above and beyond. They take the…read moretime to really listen to you and your concerns. I never feel rushed in there. I love the ease of communicating via the patient portal. Generally, I get a reply within a day. I highly recommend them both.

The clines are amazing!! Their front desk lady, Mindy, is just great too. Such a welcoming…read moreenvironment

I'm absolutely beside myself. I have been REALLY looking forward to seeing Christy Cline for…read moremonths and I am in shock at the abhorrent way they treated me. When I had questions about signing paperwork that takes away ANY & ALL rights about malpractice and also having to sign a document giving full control about future procedures to be performed, I have questions. Instead of Ms. Cline having a conversation with me to help me better understand, she stated that she couldn't talk to me until or unless I signed her malpractice documents. FISHY! I've NEVER encountered a healthcare professional like this in my life. I guess the entire lobby filled with supplements and the printed sign by check in stating "due to so many cancellations, you will now be charged for missed appointments". Good luck with charging me. Even still, I'm still super bummed. I just want to feel better. My friends that referred me here are in shock. Moving on.

I have been a patient of Dr. Ross for many years. We value him as a superb physician and…read moreindividual! His care quality is excellent along with his ability to diagnose any health issue that may present itself. His office and staff reflect his experience and are always working to be supportive. As our Family Doctor we have enormous respect for his ability to head down the correct path with our care plan. Dr. Ross is who we trust and always will. The type of care is that of a family Doctor who will make a referral if he feels it is warranted. Additionally Dr. Ross is not part of a massive group that is impersonal. He cares and that is why we trust him and will continue to to be his patient. Thank you Dr. Ross and your team. IEF

I really love how fast this office can get you in to see Dr. Ross. Dr. Ross is a very down to earth…read moreand easy person to talk to! He definitely cares about his patients and his staff! The assistants her are very friendly and so are the front desk staff. I came in with a rash on my hands and Dr Ross got me in and out very quickly and even called me to let me know my insurance was not going to cover the lotion he prescribed so he sent in an ointment they would cover. He is a very good primary care physician and I highly recommend him and his office!

Great doctor. Very caring and responsive. Dr. Duong has been our PCP for several years.read more

I'm always skeptical about new providers based on insurance networks. I checked Dr. Duongs reviews…read moreonline & they were terrific. I found her office to be very clean, modern & friendly... And ON TIME!! Most impressive was the time Dr. Duong spent with me & how comfortable she made me feel. She is smart, witty & makes you smile, all the while providing an impressive new patient experience. They are very well organized & I appreciate all the digital means they use for everything from appointments to referrals. Very pleased!! And they have an in office lab... HUGE time saving bonus!! And the girl who drew my blood & gave my injections was so gentle & painless, best lab experience ever!

Terrible experience. I mad an appointment for an annual physical and when I came in they told me it…read morehad been canceled by their call center. They never even notified me to reschedule or cancel. Total waste of time.

Dismissive, did not address my needs, won't return my calls, and supervisor won't respond either…read more Went in for my annual paperwork for ifmla. Was established patient with my pcp since 1996, but he retired so I thought another md at this practice would have my records and I could continue my care at this practice. WRONG!!! after 15 years of having this leave d/t serious health issues and this "new" MD didn't complete the paperwork, medical assistant won't call me back. I had an appointment for what? She was rude, condescending, and putting my livelihood at risk without the legal protection I I need for my health conditions! On the search for new PCP while trying not to get fired from my 15 year position d/t missing work for my serious medical condition Dr Vasireddy is not a good Dr. Run!