My kids had mouthguard made by Dr Yee and they work so well for athletes as they're custom fitted to their mouth. Cannot say enough about the great experience with his office staff and Dr Yee is so kind. read more

I had a very bad and disappointing experience with Dr. Robert Yee regarding an implant crown--the worst dentist experience I have ever had in my entire life. When he placed the crown on 7/11/24, I told him it was uncomfortable and didn't feel normal. He told me I had to get used to it and walked away to see another patient. Their office was closed Fri to Sun, and he was out sick the following week. I had never experienced such extreme pain after a crown. When I saw him 1.5 weeks later, he realized the crown needed some adjustments, which he did, but then told me he couldn't do anything more and that if I experienced any further difficulties, I should contact my oral surgeon. Seriously? Instead of offering more help and care, I felt completely unwelcome and uncared for. I spent $2,730 on a crown that not only didn't work but caused me significant physical, emotional, and psychological pain for over a month. I also started experiencing tingling on the right side of my face and lips. After consulting with my oral surgeon, it was recommended that I have the crown removed. I asked if they would refund my money if the crown didn't work, but once again, I was treated with rudeness and disrespect. Rather than addressing the issue or discussing alternatives, Dr. Robert Yee removed the crown without any discussion or care and then walked away immediately after the procedure. I was then informed that he no longer wished to work with me. Due to this experience, my dental insurance is now maxed out, leaving me to pay out of pocket for any future treatments, including a new crown. I felt disrespected and dismissed throughout this entire process, and I believe patients deserve much better care and professionalism from their healthcare providers. I wouldn't recommend this dentist to anyone and would give less than one star if I could. read more

Lost a crown on my way to Hawaii. Dr. Yee said I should see a dentist there right away. I called 12 dentists and none could see me. Dr. Yee then contacted a former classmate of his who did fit me in! I was frankly astounded that he went to such great lengths to help me! He went above and beyond my expectations for a health care provider let alone any business. The care and attention he gave me matches those qualities that he and his staff provide daily. Oh, by the way, he has taken great care of my teeth for years! read more

Dr. Yee and his entire staff are very professional and friendly. They go out of their was to make their patients feel comfortable. When I thought I had a tooth issue a few months ago and I called the office, Dr. Yee answered the phone because he just happened to be in the office (he was on vacation and the office was closed). He talked to me about what my problem could have been and he gave me his personal number in case my problem became worse before the office returned from vacation. As it turned out my issue was sinus related and not tooth related. Dr. Yee is very caring toward his patients. I appreciate his calm soft spoken manner. I have referred friends to him. I highly recommend him. read more

My husband has been using Dr Yee since he opened his practice quite a number of years ago and have always been pleased with the service and work provided. He recommended Dr Yee to me about 9 months ago when my dental challenges (a side effect of the cancer treatment) became significant. Dr Yee and his team have been outstanding from day 1 with Dr Yee even developing creative alternatives as I work through extensive oral surgery. This upcoming week I am even having him take over the care of my 103 year old mother who I hadn't trusted with others up until now. I HIGHLY recommend ! read more

The team at Dr. Yee's office makes you feel ass ease as soon as you walk in the door. They explain every step and make sure you are. happy with care before leaving. read more

2 months ago I cracked my tooth. As someone with Denti-Cal, I had trouble finding dental offices willing to help. Either I wouldn't have been able to be seen for weeks or they'd turn me away before even listening to my problem. Further, at the offices I did go to, the dentists would rush through my appointment and not take the time to listen to my concerns. I knew Dr. Yee personally but was hesitant to contact his office because I saw they don't take Denti-Cal. But one night, in a moment of panic, I sent a message to his office. Surprisingly, I received a call the next morning and was able to see him the very next day. Even better, once I was there he took the time to explain to me what path he thought was the best going forward and took the time to address my worries. This office has a friendly, homely atmosphere that I always desired but had never found in medical practices. This is hands down the best dental experience I've found and will gladly recommend it to anyone looking for a new dentist! read more

DR. ROBERT K. YEE IS EXTRAORDINARY! I highly recommend Dr. Robert Yee for excellent dental care. He is extremely professional, knowledgeable, efficient, and personable. As a young doctor who has experience teaching dental students, Dr. Yee is current, competent and experienced in all of the latest and most efficient dental procedures. He is also very kind and reassuring and has the ability to explain dental problems and complex procedures in a way that non-professionals will easily understand. I have a very long history of dental issues that include most every problem, procedure, and surgery one can imagine, so I have dealt with many dental professionals in the past. Because of this, I feel very qualified to recommend Dr. Yee as the best dentist ever! I was first treated by Dr. Yee about a year and a half ago when he was recommended by my oral surgeon, Dr. Chalak, to place the permanent crown on a dental implant. This was an upper front tooth, so it was extremely important that it be done properly, Dr. Yee did everything perfectly, and I could not have been more pleased with the final outcome. Interestingly enough, I had previously consulted both an oral surgeon and two dentists (all older, longtime professionals) who all advised me against a dental implant and recommended various versions of bridges, all involving extremely costly and lengthy treatment plans. One dentist wrote in his recommendation, "[placing an implant and crown] would require extreme care and skill to create the correct gum relationship to the final crown." Well, Dr. Yee did exactly that with perfection. Recently, he performed a complete dental checkup and placed a crown on another tooth. To complete the perfect dental experience, Dr. Yee has the most wonderful staff of professionals working with him, including Nicole as Office Manager, and a host of other lovely and efficient assistants and technicians. I can assure you that you will be extremely pleased if you choose Dr. Robert Yee for your dental care. read more

Let's be honest, no one looks forward to their 6month check up. When I started going to Dr Yee, I realized how pleasant an experience it can be. His personal touch and super friendly always joyful staff make the experience far more pleasant to endure. My wife went to his predecessor Dr. Carr for several years who was an avid photographer and much of his work is still displayed in the offices, I love the photos from around the world, especially the ones on the ceiling! The work done is excellent to be sure and even the one time I had an an issue (me eating too many chips) Dr. Yee gladly offered to replace a filling at no cost. A side note- Dr. Yee grew up going to Monta Vista HS- such a pleasure to support a fellow matador! TLDR: If you're looking for a family friendly long term dentist, Dr. Yee and his wonderful staff are an A+ choice! read more

Dr. Thomas Carr provides really good dental care. He definitely knows what he's doing, and he and the staff (especially Nicole, the Aussie reception) are always super, super friendly. His wife, who is also a dentist, usually does my cleanings. (She's not the only one who does cleanings, but since I like her I request her each time.) They have had good swag like lip gloss and (my favorite) shopping totes. The staff's goofball sense of humor comes through every year in their Christmas card photo. But best of all they provide quality care for my chompers. read more

As a person who has anxiety visiting the dentist, I was greeted with smiles (even though masked during the pandemic) and warm welcomes from the staff. I can't explain to you how much this made me so comfortable with being in their office. Very professional staff who likes to have fun at work which I think is great for an efficient and happy staff. This type of work culture is where I would want to be a patient at as they not only do awesome work, but are very thorough and are upfront with explanations on the care that needs to be done, how much it could possibly cost, and will also refer you to very good specialists if needed. I was lucky enough that Dr. Yee cleaned my teeth as well as took images of my "Chompers" I felt like a model!! hahaha... Even with my anxiety, I did not slide down the dentist chair like I usually do! I highly recommend Dr. Yee and his staff!! A plus also is the music playing in the office!! Many different personalities but great music also playing. I can't believe i'm actually excited for my next appointment!!! read more

Dental care: Excellent. Thorough detailed assessment during cleaning every time (mine done by Linda, and checked again by either Dr. Carr). My family and I have had my teeth taken care of by them for over 10 years. X-rays, other services performed by staff are professional and accurate. Never felt like they weren't sure of what they were doing. Service: Very friendly and welcoming atmosphere. Administrative and insurance issues handled swiftly and simply by Nicole. I moved away and could no longer use their services but I would absolutely recommend them for all of your dental needs. read more

My second review, 1 year apart. On 4/4/19 I had my teeth cleaned and medically reviewed by JoAnne Carr... been going for 5 years now. At 82 I have seen a few dentists in my time... none more thorough, friendly, and knowledgeable than both JoAnne and Thomas Carr. They also have added new state-of-the-art tools to aid in evaluation of any problems; e.g., a micro-camera to take pictures of teeth in, around and under bridges for high definition photos of a suspected tooth problem. My wife and daughter have the same view as I do... all good. And yes, Nicole at the front desk is always a pleasure to chat with and to get added information on any dental procedures, scheduling, etc. Theirs is a friendly, professional office offering excellent dental advice and care. If you use their services, you will not be disappointed. Michael L. Conn read more

Efficient, friendly, well trained staff who are ready at your appointed time. The practice has the latest equipment to ensure the best and effective dental care. I was in and out at my recent appointment including X-rays and thorough teeth cleaning in 50 minutes. read more

I just met Dr. Yee and had my first appt with him. He was terrific! I've been a patient of Dr. Tom and Dr. JoAnne for 20+ years so I was very pleased that they chose someone to care for all of their patients who is so caring and skilled. He put me at ease throughout my almost 2 hour appointment and did very fine work as well. Thank you to the entire staff for your constant professionalism and kindness. I would definitely refer my friends and family to this practice! Also worth noting, I don't respond to the anesthetic used for dental procedures as well as some. I was thankful Dr. Yee listened to me regarding this but also noticed he had familiarized himself with my case prior to our meeting. read more

Dr. Yee and his team are the best! From being greeted with the most amazing smile (behind the mask) by Nicole, to our FAVORITE hygienist, Mel to getting some laughs in with Dr. Yee. It's always been a wonderful experience, especially with 3 little ones. They're incredibly patient, gentle and engaging that the visit always goes by so quick and my girls are asking when they'll be back! The visits are always personable which makes it really seem like catching up with friends. Thank you Dr. Yee and all staff for always making it so easy and simple! It makes a world of difference when your kids actually don't kick and scream when it's time to go to the dentist! I would highly recommend them! read more

Staff is very friendly, courteous and professional. Nicole is always available to answer your insurance questions with a smile. Dr. J. Carr and T. Carr are both great dentists and extremely competent. They keep a clean and most sanitary/ hygienic office. I have been a patient since they started and would recommend them to anyone in need of dental assistance. They keep impeccable records and make you feel very welcome at each visit. They take the time to explain what they are doing and why. They take pride in their work and it shows. I truly appreciate them and their work. read more

Professional, accommodating, efficient, great staff . No question who my dentist will be as long as I'm in the area. Dr yee's got my business read more

I can't believe I say that I am super happy when I get to see my dentist and hygienist. As someone who was terrified of going to the dentist as a kid, I always had that fear going in as an adult as well. Dr. Yee is absolutely easy going and definitely remembers his patients well. Hygienists and staff as well...are super awesome and always make you feel comfortable with warm welcomes and also remembers their patients as well. I've had the pleasure of having Mel the Hygienist perform my cleaning. Always a pleasant visit when they remember stories that you have told them before. A plus is that they talk to you while they are cleaning your teeth or doing whatever they need to do. They explain everything and also give you a chance to talk without the instruments in your mouth. My previous dentist in Berkeley would ask me questions and all i could say was "uh huh or uh uh" because i had instruments still in my mouth. I was notified that I could get fluoride with my cleaning and that my insurance would cover it. I was very pleased that the staff checked with my insurance and it was going to be covered. I could keep going on with my review, but just take my word for it...Dr. Yee and his staff will not disappoint! Oh and they play great music in the office! None of that elevator/funeral music or radio ads playing!! read more

Dr. Yee and his staff are absolutely fabulous. They provide the best of care, and are very concerned and interested in my health and well-being. They truly make the whole experience as painless as possible. If you are searching for a dentist, look no further than this practice. They are the best. read more

I've been going to see Drs Carr for about seven years now, and am very happy with them. Here's what I like: * Thomas and JoAnne: friendly people and good dentists. They always take time to answer any question I have and I never feel rushed. * Nicole, the receptionist is helpful and responsive. She even sends receipts by email. Awesome! Why not five stars? * Drs Carr are not part MetLife PDP, so I (a) only get partially reimbursed and (b) have to cash a check. If only MetLife did direct deposit. * Hygenists. Their staff are hit-and-miss, and sometimes you get one you don't like as much. read more

Going to the dentist appointment has never been one of my favorite things to do. That being said, All of the staff will make sure you are comfortable and taken care of in a kind and professional manner. Dr. T. Carr uses the latest in equipment and techniques. He is clearly extremely competent and talented. Dr. J. Carr is compassionate and highly skilled in dentistry. Highly recommend this office for your future dental care. read more

Yeah! I have an appt with the dentist!!! How is that possible you say? How could anyone actually WANT and look forward to seeing their dentist? Simple. Dr. Tom and Dr. JoAnn Carr are FABULOUS! Nicole the Receptionist, otherwise knows as "She who can do all things" is a Rock Star. For almost 20 years I've been seeing Drs. Carr and my teeth are looking great. They are so good at helping you take good care of your mouth. Nothing says I'm terrific as a great smile and they know how to help you achieve just that. People often underestimate how important it is to take care of your teeth and have a great smile. In business it's just critical. Drs. Carr get it and understand the importance of healthy, attractive teeth for a better personal and professional life. I've recommended dozens of friends and colleagues to Drs. Carr and what do they say...THANK YOU! If you're looking for a dentist....stop...you've found them! read more

I've been coming for over 20 years and I love and appreciate all they have done for me. The time is taken for good care by each person who works there. I never dread going. read more

I went to Dr Carr once for a consultation and my review is based on that. He very thoroughly explained my treatment options and answered all my questions. Also recommended a great endodontist. I initially spoke to the receptionist on the phone and then in person and she actually was quite knowledgeable and helpful. read more

I only had a pleasure to meet Dr. Thomas Carr and Nikole (front desk), but they are the absolute best! Unfortunately, this dentistry is not in my insurance network, but I don't think I will ever leave them. Very personable, caring, friendly, energetic and knowledgeable. If I had kids, I'd trust Dr. Carr with them. Thank you for providing best care read more

I've always been extremely nervous about going to the dentist, all of the staff here made me feel very at ease about everything. The young lady that cleaned my teeth was very nice and even made sure I never choked on my own spit while she was doing my cleaning. Dr Yee is always very professional when it comes to discussing the problem areas in my mouth. Never have I felt that he was recommending unnecessary dental work. I highly recommend coming here! read more

This is a great dentist's office. Everyone is very nice, and they are always forgiving when I don't schedule my appointment early enough. Nichole, the receptionist, is one of the nicest people I've ever met. Everything runs very smoothly and my waiting time has always been very short. They provide high quality costumer service. I highly recommend this dentist's office to anyone in need of a new dentist. read more

Second Opinion I went to Dr Carr to get a second opinion from a quote I got from another dentist in same area that I got off Yelp. That Dentist had 5 star reviews. Lucky I did! Dr Carr's advice was sound health advice that was in my best interest. The other dentist was trying to extract as much money and treatment as quickly as possible from me and my wife which seemed to be capped at our insurance limits. The original dentist has a list of 18 things for me to have done, my wife had over 20. Both used the maximum of our plan for two years. Dr Carr suggested that I did not actually need half the work and the work I did need I could get it done at a much more realistic pace. I actually got two other Opinions as well - one from my regular dentist in Australia (honors and post grad in DDS) and my friend who is a periodontist so that is four opinions. The other 2 agreed with Dr Carr. Dr Carr's In short both Dr Carr's are really excellent dentists, I feel they take health related ethics seriously and always work towards giving their customer a great health outcome. In, the office, Nicole sends reminders out well in advance by email and SMS, billing is always sorted out as easily as possible and they will work to make sure you get good value out of your plan. Before you get work done from another dentist, get a second opinion from someone who will have your best interests at heart! read more

During this sensitive and scary time, I have to commend Dr. Yee and his dental team and office staff. We went to Dr. Yee as new patients last month and were nervous to go especially during Covid - the office, the precautions, the follow up, the transparency and most importantly the dental care was above and beyond and exceeded expectations. Thank you for eliminating any anxiety and making the visit feel like the world was back to normal. read more

The office and staff were professional, friendly and informative. I had missed an appointment and they quickly rescheduled, and follow-up. Highly recommend. read more

Everyone that works at this dental office is amazing! Nicole at the front desk is so kind and enthusiastic. And both Thomas and Joanne Carr are very knowledge and take the time to explain things to you before proceeding with treatment. I've had two visits here so far but they are hands down 1000 times better than the previous dentist I was seeing. They fixed a number of mistakes the last dentist made and did it for much cheaper. They are both very friendly people and made me feel at ease. They took the time to do things properly and worked with me to figure out the best course of action for my dental care. Everyone that works here is so nice and got to know me, giving this dental place a very comfortable feel. Best dental clinic around. read more

Just came back from a visit this morning and a visit to this dentist is like seeing family! Everyone in the office is so friendly and kind. Your first welcome will be from Nicole who manages the front of the office with grace and warmth. I've been coming here for 15 years so I've seen both Drs plus every hygienist and they're skilled and experienced professionals who also happen to be the nicest people around. read more

Dr. Thomas Carr's skills are more in marketing and business than in dentistry. I think he views his patients as cash cows and tries to find ways to milk the most revenues from each of them. He scared me into getting a crown put on one of my teeth, and the job he did deserved a C grade. A few years after the fact, I still have pain in the tooth. His final bill ended up being about $500 more than his own initial projection, because he "remembered" a very important and highly recommended step halfway through the procedure. Instead of apologizing, and offering to do this step for free, he tried to make a joke out of it, and profusely laughed at his own material. His message basically was, "If you don't do that, your crown is very insecure, so don't blame me if it falls off!". He put me in a position of either paying up another $500 or taking an unknown risk. Of course, I paid up. Very unprofessional. All the work he did for me - a couple of cavities, a couple of cleanings, and the one crown, cost me a great deal of money out of pocket, and he was supposed to be a part of my insurance network. He told me SIX (!) of my teeth needed crowns, and was trying to schedule me for another five crowns. At that point, I decided to check with a couple of other dentists, and each told me very clearly that there was absolutely no need for me to get any more crowns, and they saw nothing in my teeth or X-rays that would warrant such an aggressive course of action. Needless to say, I changed my dentist at that time. Years later, all those other teeth are perfectly fine without a coronation by Dr. Thomas Carr, and the one tooth he crowned still gives me a lingering pain. I would never go back to Dr. Carr. read more

I've been a patient of the Carr's for nearly 20 years, despite the fact that they're not listed on my provider's network and that I now live in the East Bay. The care I've received is superb and their staff are awesome! I recommend them highly. read more

Been a long-term client, my parents included, since I was in elementary school and as long as I can remember. Great and very friendly service that keeps that pearly white smile intact! read more

Clearly my most professional dental experience in the past 40 years. They not only have a uniquely wonderful combination of excellent quality, highly personalized care, staff that really cares (from the receptionist to the doctors), great communication and follow through, very reasonable fees, and accessibility, but each of those elements are individually excellent. Could a visit to the dentist possibly be wonderful? It can be with the Drs. Carr! read more

I've going dr.carr few years now, when i first moved here my dental situation was really bad because I had no money over the years to take care of it properly. Dr. Carr has been really great and compassionate helping me to recover on my way to get my smile back. While half of the work including my ceramic implants/crowns are done in souther california I still see Dr. Carr as a main dentist here in bay area. I would highly recommend their office no matter what situation you are in. Dealing with front office has also been very easy. My only wish for Dr. Carr's office would be that if they only had more people in their network they recommend or work with. Some of the referrals are really really expensive places and it's always hard to get such high quotes knowing you can never afford the care. Thanks, Martin read more

Hi! I have gone to Dr. Tom Car for 31 years. I have always found him to be trustworthy. He has never done anything that made me think he was recommending unnecessary dental work (other dentists *have*). He explains what he is proposing to do, and why it's necessry in language I can understand. He and his staff are both friendly and professional. I unconditionally recommend him. read more

It is unfortunate that they wash their hands of insurances and charge 2-3 times the "standard rates by insurances", especially for simple things such as cleaning and routine exams. read more