I own a vacation home in Pine Mountain Lake and periodically need a reliable and skilled…read morecontractor. None compares with the quality, personal concern, reliability, and appropriate pricing as Steve and Cindy Watt of Hilltop Homes have provided.
We had a major kitchen remodel that Steve worked on. He listened closely to our desires and expectations. His quote was complete and detailed. He proceeded when he committed, and worked through the project, even with and around delays or problems with the other contracted companies. He was flexible to the challenges of the project, and to the input of other people involved. He made a number of decision on our behalf to make everything fit and look great. His attention to detail, and his effort to make the project result even better than we anticipated were noted all along his work. I specified, for example, lighting under the cabinets. He supplied LED lighting that can be set at two lighting levels and can be adjusted to focus on the wall or on the counter, an upgrade from my expectation. He could have provided cheaper fluorescent fixtures, but went for quality instead. The molding mitres throughout are perfect. Surfaces are plumb, flush, flat, and square- just the way they should be. Colors match perfectly and cleanly. He cleaned up daily every day I was there. Because I was unable to be present throughout the project, I depended on him completing his portion of the project, even though he was interrupted and delayed by other workers' delayed schedules. Our family was coming, and Steve worked extra hard to complete everything before the date our family was to be together at PML. His work was impeccable, accurate, and on time. When my wife and I arrived the kitchen was beautiful, and all debris was cleaned up and taken away. There were and have been no "surprises".
Since then I have had a major emergency repair, requiring immediate attention. Without a contract signed yet, Steve secured the area so that no further damage would take place, recorded his observations of the area, and generated a quote to complete a repair. Because I live away from PML I had to trust his honesty and integrity in evaluating the situation. His quote was complete and reasonable in price, and I requested he perform the repairs. By the time I was able to come back to PML it had been completed and no one would be able to tell what he had torn apart in the area or what was repaired.
I now have another task for him. When I called to ask them to do the repair, Cindy's immediate response was to insist that they go over, evaluate the conditions, and make their recommendations and generate a quote. I was so confident in their reliability and reasonable pricing that I would have been comfortable just telling them to do the job and bill me as the time and materials dictated. That is how confident and comfortable I am with their work. Sight unseen by me, if they told me that the work was completed, I am confident that it is and well done at that.
Not only am I completely satisfied and pleased with their work, I would highly recommend them for any project, big or small.