People are great but Zero stars only against DUKE MEDICAL!! Extremely overbooked with nowhere to…read moreput me that had the microscope. Duke is money hungry!! Very nice check in staff. Hardly any wait time. Rebecca Kane, AuD, CCC-A Audiologist took me in first to check my hearing. She is definitely a professional caring nice young lady. She was very patient with me when I could not get the headset to stay on. She realized I was very nervous and could not been more calming. Dane M. Barrett, MD is a very nice young man. Extremely overbooked with nowhere to put me that had the microscope he needed which was not his fault. He had to sneak me into somebody else's room long enough to use the equipment. That's just piss poor on DUKE, Not him. He did not let that stand in his way, nor would he let me leave before checking both ears Thoroughly. I will not go anywhere else because of the staff and doctors. Dr. Barrett is still following up on my ear problems until he fixes the issue. I like a doctor that will not give up or make me feel like residual income for Duke

If this had 0 stars I would have chosen that. I recently went to see a specialist and ended up with…read morean appointment with PA Jenalyn Kay Logan. My health problems were diminished and she was not respectful whatsoever. At one point during the visit I had a question and started to speak when she held up her pointer finger and said "I'll give you your attention in a minute". She had poor communication and undermined my concerns. She was condescending and made me feel so uncomfortable that I had to seek elsewhere for care. My primary care doctor disagreed with the consult and recommended a second opinion. You would think a specialist would be able to help. I could go into more detail about the actual medical treatment I got that was unnecessary and repetitive making my pharmacist even second guess giving me medication but I'll leave it at this. On top of this, the Duke Risk Management department is so degrading and does not care about their patients and how they are treated. They disregarded the entire situation not willing to do anything about it. The only thing they could say to me was "I'm sorry but it stands as is" I love my DUKE Primary Care Doctor however after experiencing this awful encounter with the DUKE ENT as well as their Risk Management Department...specifically David, I will never be going there again. I will also be telling my family and friends not to waste their time and money.

Had appointment today at 11:30am -Arrived at 11:10 waited 5 minutes and i was brought back to a…read moreroom. Dr. Jennifer Grady was outstanding , had removal of ear wax. visit was over at 11:35am - Their way ahead on their scheduled patients. Had negative visit with Dr. Oberman his bedside manner was Dr Gregory House without the intellect. (maybe exaggerated) - Kudos to Dr. Jenny/and assistant they're both super. Even the receptionist was outstanding- unlike most of the dei hires you might see around offices. ( guessing on my part) -

Dr. Franklin Takhung Li seemed very rushed and gave very little advice as to how to treat my…read morecondition. The appointment left me feeling dismissed, anxious, and discouraged about my next steps.

AVOID Dr. David Marcus Kaylie - uncaring, unfeeling, and totally lazy. Didn't even examine me, had…read moreintern do it (also dispassionate) for all of 45 seconds. Didn't even want to listen, told me I wasn't "that bad" and that I should just spend money on a better hearing aid..... complete and utter cranial rectal inversion issue with this one....

My husband has experienced a lot of sinus issues lately so I scheduled him an appointment to see…read moreDr. Bradley Goldstein. When looking for a doctor Dr. Goldstein has the highest score review so I chose him. I'm glad I did. He has a great bedside manner and answered our questions with care. He looked inside my husband's nasal cavity and explained everything he saw. He talked us through what he thought would be the best course of action. I really appreciated the time he spent with us and would recommend him to anyone one seeking a doctor's care regarding sinus issues.

REX Ear, Nose and Throat is on the third floor of the UNC Rex Medical Building in Wakefield. It is…read morea busy place so expect a long wait for an appointment. I've been seeing Dr. Bloeden and have been very happy with the care I have received. Dr. Bloeden is professional but more than that, kind and thoughtful. I liked that he explained what my issues were in a way I could understand. I now have a treatment plan that works. I also like I can ask any questions on the patient portal.

Crystal from the allergy department is super helpful and efficient. She cares about her patients…read moreand always makes sure we have no issues. The care is awesome, see her if you can!

From the reception to the actual Dr. visit, I am very impressed at the professionalism and…read morethoroughness of the entire staff. I don't like being sick, but this is one place I know I can count on to get me in, out, and educated.

Dr. Jones is a wonderful diagnostician and surgeon. He solved my sinus problems quickly and…read moreliterally changed my life. Friendly staff which is efficient. Very highly recommended.

I went to Dr. Jones a couple of years ago. I am needing a specialist right now for another issue…read moreand my family doctor recommended Dr. Jones again, not remembering that they sent me to him before. He is the only game in town other than UNC. I asked for a different referral and will never go back to this person again. The front staff was very nice. I expected a similar experience with the professionals. Apparently, Dr. Jones' nurse or assistant was out for the day, unexpectedly, and he had to do the preliminary procedures before. (Maybe she quit..) I have never been treated so unprofessionally in my 50 years of going to providers for any reason. He needed to put a scope down my nose. Prior to my appointment I had assumed it was going down my throat because I had a throat issue. I was not prepared for my nose to be a part of this and not told what was going to happen even while in the appointment. He just came at me with no explanation. He lunged the cord at me and told me to "blow out" which is counter-intuitive when a tube is being shoved down your nose. I said, "Wait why my nose" He said, "How else would you have me do this. I don't have time" I choked on the first try, and I asked for just a minute to prepare myself and he yelled at me. He yelled! He said that he "Listen! I don't have time for this" and that [ I ] "needed to do this right this minute or to get out." I am not exaggerating. I wish I were. He grabbed the back of my neck and then my nose in one hand and used the other to get the tube down. I was gagging. I should have reported him, but all I wanted was to get out. He then said, "I don't see anything. I will let your doctor know." And he pulled the tube out; threw it in the trash and left. I sat there for a few minutes. I didn't know if I should leave or what to do. I asked the front staff. They came back and were very nice and said that my exam was completed. Maybe he will be different now or maybe he is better with a witness in the room, but no one should ever be so unprofessional no matter how bad a day they were having. I am extremely worried about how he would be when I need to be under anesthesia. If he was horrible while fully awake, can you imagine if a patient was under anesthesia. No thanks.

Service was absolutely abysmal and dangerous - review from an existing patient who will never…read morereturn. I have been an existing patient at Raleigh Capitol for a few years now. I have a rare genetic condition that affected the development of my ears (noted on file), so my ears are physically sensitive due to extreme scarring from multiple surgeries. This is to keep in mind when evaluating whether you would want to go to this office. The other Raleigh Capitol offices have been great...not this one. But the treatment I received was so poor that I cannot trust their offices with my hearing aids ever again. The women at the desk seemed completely unaware about how hearing aids function on a basic level to where it was frustrating. They did not seem to realize how ridiculous of an ask they were asking. I didn't do this, but I shouldn't have to divulge personal information about my health to make them understand I needed help. I was hoping this would be information that people working at a doctor's office would assume. I had an emergency and needed to get my hearing aid's tubing replaced because it broke in half. Anyone who has done this knows that this takes 5 minutes. Five minutes total to remove the tube, insert a new tube, measure the tube against the ear, and attach it to the hook of the hearing aid. I was told that this was not possible without dropping off the entirety of my hearing aid, including the hearing aid itself, and having it measured later (as in possibly days from when I would drop it off). Unlike what people may assume about the typical audiologist patient, I may have another hearing aid, but it doesn't help my hearing loss much at all. So I need this hearing aid. I don't know sign language and nobody in my life knows it. If I left, I wouldn't have been able to work. I had no other option. Also, unlike the typical audiologist patient, I'm not retired (no shame to the retirees reading this). I can't just leave work, drive 30 minutes, to spend the 3 minutes to have an ear tube measured against my ear, then drive back 30 minutes on such a short notice without significantly disrupting the workplace. It would be unfair to them. I had time before work, so I wanted that time to be utilized. I understand other patients exist, which is why I was willing to wait until that time opened up. Thankfully it did. I waited until the 5 minutes could be spent and thankfully got my ear mold, ear tube, and hook back. I believed I could finally hear in good quality and without pain. That was not the case. I don't know who exactly changed my ear tube. I saw a young tall brunette woman this time. But the only thing I do know is that you should absolutely never have an emergency situation under her care because it seems like she will be vindictive towards you and damage your things if you show up with an emergency situation. I went back to my car after the ordeal and began to feel pain in my ear canal. I took out my hearing aid and noticed a chip on the "nose" of the ear mold which goes inside the ear canal alongside the edge of the tube sticking out of the ear mold. It felt sharp and was hurting me. Did she stick the tube out from behind the ear mold and sharpen the ear tube enough to cut me? Probably not. But did she break my solid as a rock, non-rubber ear mold and cause a large crack traveling down the most "inside the ear" portion of it? Yes. I had to fix the sticking out piece by myself. However I need to find another office who can offer me a solution for my chipped and cracked ear mold. I don't want a piece to break off and lodge into my ear canal...I shudder at the thought of it. So all and all, if me showing up with an emergency situation was enough to annoy her to the point of doing such a half-hazard job that caused me pain later...thank God I did not give them my hearing aid. I spent a few thousand dollars on them. But this office does not care about the details. It's just a job. It's a money maker. Why put any more effort into it.

We arrived at the desk with 5 minutes to spare and instead of annoyance the team was welcoming…read more Our appointment was on time and the Physician spoke with my child, the patient. She was also welcoming of my daughter with special needs! Plus. She was great to get us right in to the audiologist and help us to rule out concerns. I had also had trouble with the forms and instead of being dismissive they laughed with me and understood. I'd highly recommend coming here!