People are great but Zero stars only against DUKE MEDICAL!! Extremely overbooked with nowhere to…read moreput me that had the microscope. Duke is money hungry!! Very nice check in staff. Hardly any wait time. Rebecca Kane, AuD, CCC-A Audiologist took me in first to check my hearing. She is definitely a professional caring nice young lady. She was very patient with me when I could not get the headset to stay on. She realized I was very nervous and could not been more calming. Dane M. Barrett, MD is a very nice young man. Extremely overbooked with nowhere to put me that had the microscope he needed which was not his fault. He had to sneak me into somebody else's room long enough to use the equipment. That's just piss poor on DUKE, Not him. He did not let that stand in his way, nor would he let me leave before checking both ears Thoroughly. I will not go anywhere else because of the staff and doctors. Dr. Barrett is still following up on my ear problems until he fixes the issue. I like a doctor that will not give up or make me feel like residual income for Duke

If this had 0 stars I would have chosen that. I recently went to see a specialist and ended up with…read morean appointment with PA Jenalyn Kay Logan. My health problems were diminished and she was not respectful whatsoever. At one point during the visit I had a question and started to speak when she held up her pointer finger and said "I'll give you your attention in a minute". She had poor communication and undermined my concerns. She was condescending and made me feel so uncomfortable that I had to seek elsewhere for care. My primary care doctor disagreed with the consult and recommended a second opinion. You would think a specialist would be able to help. I could go into more detail about the actual medical treatment I got that was unnecessary and repetitive making my pharmacist even second guess giving me medication but I'll leave it at this. On top of this, the Duke Risk Management department is so degrading and does not care about their patients and how they are treated. They disregarded the entire situation not willing to do anything about it. The only thing they could say to me was "I'm sorry but it stands as is" I love my DUKE Primary Care Doctor however after experiencing this awful encounter with the DUKE ENT as well as their Risk Management Department...specifically David, I will never be going there again. I will also be telling my family and friends not to waste their time and money.

Very rude staff and an extremely frustrating experience trying to schedule an appointment, even…read morewith a referral. Communication was poor, and the process felt unnecessarily difficult from start to finish. I would not recommend this location.

I appreciated going here. Dr. Dwight D Perry is good. His assistant was my problem. He didn't…read moreexplain my exiting with prescription at all; he led me to believe all I had to do was check out & go home. I later found out there was a prescription at the office waiting for me to fill. I was new to the office as a patient. I can't stand when people don't care how they do their jobs.

AVOID Dr. David Marcus Kaylie - uncaring, unfeeling, and totally lazy. Didn't even examine me, had…read moreintern do it (also dispassionate) for all of 45 seconds. Didn't even want to listen, told me I wasn't "that bad" and that I should just spend money on a better hearing aid..... complete and utter cranial rectal inversion issue with this one....

My husband has experienced a lot of sinus issues lately so I scheduled him an appointment to see…read moreDr. Bradley Goldstein. When looking for a doctor Dr. Goldstein has the highest score review so I chose him. I'm glad I did. He has a great bedside manner and answered our questions with care. He looked inside my husband's nasal cavity and explained everything he saw. He talked us through what he thought would be the best course of action. I really appreciated the time he spent with us and would recommend him to anyone one seeking a doctor's care regarding sinus issues.

REX Ear, Nose and Throat is on the third floor of the UNC Rex Medical Building in Wakefield. It is…read morea busy place so expect a long wait for an appointment. I've been seeing Dr. Bloeden and have been very happy with the care I have received. Dr. Bloeden is professional but more than that, kind and thoughtful. I liked that he explained what my issues were in a way I could understand. I now have a treatment plan that works. I also like I can ask any questions on the patient portal.

Crystal from the allergy department is super helpful and efficient. She cares about her patients…read moreand always makes sure we have no issues. The care is awesome, see her if you can!

From the reception to the actual Dr. visit, I am very impressed at the professionalism and…read morethoroughness of the entire staff. I don't like being sick, but this is one place I know I can count on to get me in, out, and educated.

Dr. Jones is a wonderful diagnostician and surgeon. He solved my sinus problems quickly and…read moreliterally changed my life. Friendly staff which is efficient. Very highly recommended.

I went to Dr. Jones a couple of years ago. I am needing a specialist right now for another issue…read moreand my family doctor recommended Dr. Jones again, not remembering that they sent me to him before. He is the only game in town other than UNC. I asked for a different referral and will never go back to this person again. The front staff was very nice. I expected a similar experience with the professionals. Apparently, Dr. Jones' nurse or assistant was out for the day, unexpectedly, and he had to do the preliminary procedures before. (Maybe she quit..) I have never been treated so unprofessionally in my 50 years of going to providers for any reason. He needed to put a scope down my nose. Prior to my appointment I had assumed it was going down my throat because I had a throat issue. I was not prepared for my nose to be a part of this and not told what was going to happen even while in the appointment. He just came at me with no explanation. He lunged the cord at me and told me to "blow out" which is counter-intuitive when a tube is being shoved down your nose. I said, "Wait why my nose" He said, "How else would you have me do this. I don't have time" I choked on the first try, and I asked for just a minute to prepare myself and he yelled at me. He yelled! He said that he "Listen! I don't have time for this" and that [ I ] "needed to do this right this minute or to get out." I am not exaggerating. I wish I were. He grabbed the back of my neck and then my nose in one hand and used the other to get the tube down. I was gagging. I should have reported him, but all I wanted was to get out. He then said, "I don't see anything. I will let your doctor know." And he pulled the tube out; threw it in the trash and left. I sat there for a few minutes. I didn't know if I should leave or what to do. I asked the front staff. They came back and were very nice and said that my exam was completed. Maybe he will be different now or maybe he is better with a witness in the room, but no one should ever be so unprofessional no matter how bad a day they were having. I am extremely worried about how he would be when I need to be under anesthesia. If he was horrible while fully awake, can you imagine if a patient was under anesthesia. No thanks.

We arrived at the desk with 5 minutes to spare and instead of annoyance the team was welcoming…read more Our appointment was on time and the Physician spoke with my child, the patient. She was also welcoming of my daughter with special needs! Plus. She was great to get us right in to the audiologist and help us to rule out concerns. I had also had trouble with the forms and instead of being dismissive they laughed with me and understood. I'd highly recommend coming here!

My first time here and I was pleasantly surprised. I have been trying to find a good ent in this…read morearea and I am so glad I found this one. Everyone from the front desk to check out was kind and helpful. This place is a keeper!