We've taken out little one here 4 times now and I've been pleased with the level of care and…read moreservice at pediatric partners. Since it's a partnership and they strategically leave a fair amount of time open for sick/last minute/new baby needs, we haven't had trouble getting an appointment at all yet. If you really like one doctor, then you'll have to be adaptable to certain days a week. We've been very happy with the reception, billing, appointments, office layout, number of folks in the office at once (few), and most importantly the healthcare. We've seen some of the freshest doctors at the practice (in their career about 5 years) and we wouldn't have known it from their professionalism and expertise. Our little one, and us as needy we-dont-know-whats-going-on new parents, are in good hands here.

This business was recommended to us and it does not disappoint. We had our baby prematurely last…read moreweek and have since had three appointments with them already, and one more scheduled for this week. They make the time to get you in to be seen. We have seen two different pediatricians and two different lactation consultants with the same consistency. All have been very knowledgeable, communicate in a way we can understand, and are very patient to make sure all questions are answered. The bedside manner is excellent as everyone is friendly and informative. We always leave the appointment with a plan of action and follow up from them. I feel comfortable and safe recommending someone else's little one to be seen here.

We have been with Dr. Helton since my twins were born 16 years ago. Dr. Helton has always been…read moreprofessional, caring, friendly and trust worthy. She has always taken the time to answer any question that I or my children have, whether it be about their health, struggles at school or just any question about life in general. She is very knowledgeable about their medical history and helps us make decisions based on what is best for each child. She has seen us through serious illnesses to simple ear cleaning. My children feel very comfortable with her and enjoy the personalized care that Dr. Helton gives. She is patient and explains things directly to my children in words that they understand. My kids do not want to see any other doctor. I highly recommend Dr. Helton and Carolina Kids. Tammy Bernard

This practice is Horrible. Multiple times I have brought my children here only to be told by the…read moredoctors that they don't know what's wrong with them, or there is nothing they can do to help them. Then at the end of the visit to be told that if it gets any worse make sure to bring them back in. The office staff is horrible and completely useless. No customer service experience or just basic human compassion. Multiple times when calling to schedule an appointment they have told us just to come in now, then when we get there with the sick kids they tell us that we are past the cut off time of walk in's and that we would have to schedule an appointment, or wait to be seen but they can't give us an estimated wait time. This used to be a good practice when Dr. Fore, and Dr. Nickaba were there. Such a shame that is has gone down hill this much!

This practice came highly rated from a friend whose daughter is seen by Dr. Jamila Fletcher. Making…read morean appointment for an annual physical was a breeze over the phone. A nice gentleman walked me through the process and gave me the option to be seen in Briar Creek or Duraleigh Rd. We arrived, were screened for Covid19 over the phone and seen immediately by the nurse first. The team here is wonderful. We met with Dr. Lily Harris today who was pleasant and discussed what to expect during puberty with my 10 year old. We met a nice medical student as well. Very happy to have my little girl as a patient. She will continue to be seen here up until her college years.

We have typically had good experiences with Raleigh Children but it seems that every time we show…read moreup now there is a super long waif. Not sure if they need to get more doctors or what but we may be looking for a new pediatrician soon if things don't improve!

Dr. Lopez is an absolute gem of a pediatrician. We recently switched to Western Wake Peds after…read moretime and time again hearing great reviews of the practice. Our hope in moving practices was to be in a practice that felt neurodivergent affirming -- not just tolerant. We were met with kindness and grace at our first appointment with our fourth child, a newborn baby. We came with challenges and feared a difficult visit. Dr. Lopez listened intently, asked insightful questions and provided thorough advice and guidance. Dr Lopez's follow up on a particular visit topic was timely and persistent--so appreciated as a sometimes overwhelmed mom of four! We decided to switch the older kids, including our neurodivergent child, into the practice after our first visit. I have since read Dr. Lopez's background and am delighted to see the wonderful professional experience he has as well as his presence as an educator at UNC. His teaching and volunteer roles in the community indicate to me that he is someone who is continually exposed to new and emerging information rather than remaining complacent with initial med school teachings. He has been refreshingly willing to talk to and treat us like we are collaborative members of our child's healthcare needs. We have found a collaborative and empowering approach to be an incredibly valuable trait for a physician to have -- particularly as parents of a neurodivergent child. I highly recommend Dr. Lopez to any family who values an active and educated role in their child's healthcare. Accolades and experience aside--Dr. Lopez was diligent to connect with my neurodivergent child who, after a few bad years of illnesses and procedures, often experiences anxiety in medical offices. He is kind, silly and disarming in his bedside manner with my children. A visit once began with my child fearfully hiding behind me and ended with my child delivering a big joyous hug for Dr. Lopez. We are grateful to have found Dr. Lopez and Western Wake Peds!

Super disappointed in this place. We just had a baby last September, our first one. At first, we…read morereally liked it here because of the lactation consultant. She is still wonderful. Unfortunately, we feel like every time we came with an issue, it was pretty overlooked and not much medical advice was given to us. We were better off googling the symptoms or asking our nurse friends. There were several nurses who judged the way I was feeding my son during the last two appointments. The front desk lady let me know that I would be charged even though I called as soon as I got out of the Dr office and found out I was sick/contagious and couldn't bring my son into his appointment in the late afternoon. We would drive 35 min to go here and feel like unfortunately, it was not worth our drive. We found a new office that we like much better who truly listens to our concerns and does not charge anything if you are a sick, full-time working mother who is already struggling to get out of work and doing the best she can. Again, we loved the lactation consultant, and there was a young female doctor with brown hair who we also enjoyed- she was very gentle with our son. I wish they went somewhere else. As far as the other doctors & nurses- they didn't want to hear any concerns we had. And the one front desk lady is not pleasant over the phone at all. She sounds like she does not enjoy her job... but the other front desk ladies are typically nice. She didn't even try to explain anything to me when I didn't understand the charge and then she sounded surprised when I told her we were switching practices. Overall, 3/5 stars I guess but only because of the lactation consultant and the one dr we thought actually listened to us. We did not feel a connection with any of the other staff at all.

We've been with Oberlin Road Pediatrics since we brought home our first child 16 years ago. The…read morelevel of CONSISTENT genuine care, connection and continually up-to-date medical advice has been such a blessing to our family. When I brought my first two-day old newborn in, Dr. Bo probably told me ten times, "You're doing a great job." The first time I raised concerns about vaccine schedules, I received a non-judgmental, thorough explanation with scientific research and data to help me understand the "why" of it all. When our son had severe and regular vomiting, Dr. Wasserman noted having just read up on cyclical vomiting as a neurological symptom, not GI. Our neurologist was amazed at this quick and accurate identification of a brain issue over a digestive one! When our daughter was 12 and wanted to chat Gilmore Girls, her new doctor raved about her favorite episodes with her. We can't say enough about our love for this consistent level of quality and caring medial expertise. Thank you for so many years of care, ORT! I'm so sad that my oldest will soon be aging out of your care!

We have been with Oberlin Pediatrics for over 8 years with our 2 girls. As of today, while we…read morerefused on 5 year old getting her 2nd MMR vaccine, they have recommended us finding a new care provider. Keep in mind the 1st MMR vaccine gets you 94% covered, when the 2nd MMR vaccine gets you 97% covered. Ultimately, they are sending us elsewhere because we do not see the benefit in getting another vaccine that will only provide an additional 3% of coverage for MMR. The doctors are choosing profit over actual care for their clients. Sad day in America when this is the standard of most doctors.

Dr Arora has always been a big advocate for our daughter, who has a disability and medical…read morecomplexities. She really listened to us when so many other doctors didn't (when my daughter had a milk protein intolerance or was trying to wean from her ng tube, for instance). She's quick to make referrals when necessary and is very prompt in responding to our concerns. But she especially shined recently, when my daughter had a medical emergency while we were traveling abroad. Dr Arora worked tirelessly late at night for hours to get us medication my daughter desperately needed but couldn't get abroad. Dr Arora's compassion for our plight and tenacity in getting a prescription through to a 24 hour pharmacy goes to show what a wonderful pediatrician she is. Our family is incredibly grateful for her support over the years.

We have been going to Dr. Arora since my first baby was born. Almost 4 years later we still go here…read moreand feel very taken care of by Dr. Arora and her staff. Every time I have called in the last 3.5 years saying my child feels sick and want them TJ be seen, I get a same day appointment. They are amazing with follow up calls and taking questions over the phone. We love her so much and feel so happy there. We know our kids are in good hands because everyone who works there is amazing. It's great to go to a office where it's one doctor (a nurse practitioner is available as well) where she knows the history of your child inside out. Highly recommend.

Very appreciative of the quick appt to accommodate vaccines for school . Check in check out is…read morealways easy . Examination was kind of thorough and patient-centered ​

Don't go there. We were just treated very unethically. We were running late because of a work stop…read more We were still under the 15 minute late rule and they refused to see our child who we took out of school. I had been taking my children to this place for 10 years. Since they were babies. On top of that loyalty, the founder of this clinic was my childhood doctor!!! Her picture is on the wall!!! And we were going out of our way to this clinic out of loyalty. We live in Clayton. But we go out of loyalty. I grew up in Cary. They have seen us since we were babies. I am 50 years old. They threw 50 years away although we were still within the 15 minute late window!!!! How often do we all wait for doctors and nurses to see us!?!?? And they threw away 50 years of loyalty over 14 minutes!?!?! Backstory to the work stop: the work stop was so bad the person behind me got out of his vehicle in his scrubs and cussed at the workers. He said he had a woman on the operating table! He was a doctor. The workers and the doctor repeatedly screamed at each other. Eventually, after a long time, they allowed the cars to move. With that said, I was still at the clinic within the 15 minute late range!!! This clinic violated its own late policy!!! We are never late!!! And we never complain!!!!! This is our reward for 50 years??? Our reward for never being late??? Our reward for never complaining about the long waits?!?! Is this how you treat nice, loyal customers!?! I'm not a patient. It's clear I'm just a modern America customer. Sadly and regretfully, we pulled our kids out of the clinic. This is the New Cary. The New America. Hope y'all are happy. Don't go to this clinic. They don't value 50 years of nice and loyal patients. You're nothing to them.

After going through two different Pediatricians we have finally found our favorite! We are so…read morethankful for Dr. Covington and for the genuine care he has for each and every patient. As a nursing mother he told me everything I needed to do to make things go well for me and baby. He really knows what he is talking about and I could not ask for anything more. Choose this place if you are in need an excellent pediatrician who cares about you and your child.

The wait time is TERRIBLE! Once you get into the room you sit and wait for the doctor for an…read moreextended amount of time. They need to schedule a lot better as to not waste patient's (parent's) time. Dr. Covington is a great doctor and the staff is very kind and friendly. Only complaint is the scheduling/wait time.