Had cataract surgery after having had another eye surgery that caused the cataract. The staff here…read moreis very friendly. Receptionist kind of gets to you when she's ready to. She'll leave you standing there and not even acknowledge you for quite some time. (most people just need a little wave or eye contact to show that you know they're there. That's all I'm asking for). This is the only complaint I have about this place. When you do get her attention, she's very polite, but there's just no acknowledgment when you show up. Dr. Depenbusch is fantastic, Austin is also great.! They explain everything in great detail and make sure you understand, provide you with options and listen to you! I highly recommend Arizona Eye Center!

The best experience in a clinical office EVER! The staff are professional, delightful, caring,…read moreeasy to communicate with. They are like a 'well oiled machine' working in unity. Everyone sufficient in their perspective positions. It is such a pleasure to arrive with no tension felt from a staff not getting along. We have witnessed unpleasant patients, but the front desk handled with such grace and was able to resolve efficiently and quickly. Unpleasant people can make a waiting room full of people uncomfortable. All we can say to the front desk is JOB WELL DONE! The doctor is not just professional and caring but we really believe he is about the best results possible for his patient. We never felt like the next number to be seen. Very grateful. When there was a delay in our appointment time, it was because the doctor cared enough to take on the emergency for someone in need. Although, inconvenient to those waiting, so grateful to know if I had an emergency, he would be available for me. Highly recommend this office! Thank you and God Bless Arizona Eye Center for all you do. Rick and Daleen Barrick

Great doctor who cares. My only complaint is he often runs late! But he is an excellent Doc!read more

Service is not good. Staff shows no caring or compassion for patients. Multiple people waiting and…read moreunhappy. They give you the "it should be soon" routine. Dr. moves at the speed of a sloth. No urgency. Wait times are 1-1.5 hours, expect to be there 2-2.5 hours. Actually, just find an alternate eye dr.

My husband went for a glaucoma test today without insurance and the cost was $492!!!!…read more Unbelievable!!!! When I looked it up I online for the average cost without insurance the high was $200!!! They did not give him an itemized bill, so I'm not sure what all the charges were, but Im going to find out! Not impressed with them either.... Check other places for pricing before you go here!

The doctors treat the staff without any respect. It is a bad culture. There are no smiles. It is…read morea seriously unhappy place. Employees do not quit. They escape. The level of arrogance and ego by some of the doctors is nothing the average patient would support. Go elsewhere.

I can't say enough great things about my experience at Wagner Eye Associates! From the moment we…read morewalked in, we felt welcomed by the warm and friendly atmosphere created by the entire staff. Christian, Debbie, and Cynthia were incredibly accommodating and made the check-in process smooth and easy. Dr. Nix is a true gem! Her knowledge and expertise in eye care are evident from the moment she starts her examination. She takes the time to explain everything in detail, ensuring that I understood my vision needs and options. I was thoroughly impressed with how efficient and thorough she is--definitely a doctor who cares about her patients! The entire team is not only professional but also super friendly and patient. They made my visit enjoyable--not something you usually hear when it comes to eye exams! I left feeling well taken care of and confident in my eye health. If you're looking for a place that combines exceptional care with a fun and inviting atmosphere that will work for an entire family, I 10/10 recommend Wagner Eye Associates. Dr. Nix and her amazing team truly go above and beyond! You won't be disappointed!

I lost much of my vision in one eye because Dr. Wagner does not dilate eyes to check for issues…read more For two years I described new vision problems I was having to Dr Wagner. He said it didn't sound like anything he was familiar with. I also told him that another optometrist saw swelling in the back of one eye after she dilated it. He said he didn't see swelling or anything else wrong. He never dilated my eyes to look. He said it wasn't necessary because he uses a machine to take a picture, without dilation. Three eye surgeries later, my vision is still greatly reduced. An Opthomologist immediately saw that I had a torn retina and performed emergency surgery to prevent blindness (after she dilated my eyes to look.). I am leaving this review in hopes of saving others from having severe vision loss.

My grandma was a new patient and check in process and call back was quick! Was taken back into a…read moreroom for testings and Sydney took care of us! She was so kind, patient and understanding towards us and my grandma. Did not feel rushed at all. It's the type of service and care that is not always given in other clinics and places. Thank you to Sierra for helping me with a question and went out of her way to figure it out :) Thank you both for taking your time with us !

I found myself coming here on the recommendation of my primary doctor who wanted me to get more…read morethan just a general eye exam from Lens Crafters. I wasn't sure what to expect here having seen their ads endlessly on tv and passing BDP buildings all over town, including up in Globe. Perhaps I expected them to be franchised and soulless, without any real people or knowledge beyond their slick marketing pieces. Sort of like politicians. It is occasionally nice to find that reality does not match your expectations, and BDP is one of those places. Everybody there was genuinely nice, and I had to do a lot of different tests with more than a few specialists. All of them took the time to explain what they were doing and the results. The docs assistants (who lets face it do most of the work, and are the unsung hero's) were all great as well and deserve a huge thumbs up as well.

Amazing Customer Service and a thorough exam by a very caring Doctor. Family loves their new…read moreglasses as well.

AMAZING!!! Customer service is the best! Doctor is super thorough. I am always in love with my…read morenew glasses. Joyce will answer honestly about how frames look. I wish I could give them more stars.

My family and I have been seeing Dr. Bailey for years and he has always been wonderful. Not only…read morehas he always listened to our specific concerns, but he has taken to time to research solutions for our specific problems. I have been struggling with ocular migraines for over 20 years. In the past year, they have gotten so much worse. I think my neurologist is at a loss as to what else to do with me at times. Dr. Bailey had just heard about the Altius migraine contact lenses and asked if I was interested in trying them out. Of course I jumped at the opportunity, since it would be amazing not to have to rely on daily medication. I felt relief from an oncoming migraine the moment I put these contact lenses in. I have now been wearing them every time I have to go into the office or have a full day of computer usage ahead of me for about 3 weeks. I went from 3 to 5 migraines a week to MAYBE one. My husband will tell you I look odd and most people don't notice them. The ones that know me took a while to notice what changed. Getting used to seeing everything in green is a little strange, but experiencing life without a daily migraine or the threat of a migraine is huge. These contacts are taking care of the last trigger I didn't realize had so much of an impact. I cannot thank Dr. Bailey enough for giving me back my life. If you suffer from migraines or light sensitivity, I highly recommend trying these contact lenses out and make sure to reach out to Dr. Bailey.

Brought my Mom to Dr Bailey and he is always very helpful and he helped us with her insurance to…read moreget the best price. Theresa in the eye glass area helped my Mom with her glasses this time. Lisa the other tech is also very good.

Exam was good but the customer service was horrible. never did get the lens i wanted after 3 times,…read morealways a excuse and walked out spending over $700. NEVER AGAIN

I am glad I have a new optometrist that's quite close to my home here in Arizona…read more I like the cleanliness and simplicity of this optometry office. I also enjoy the professionalism of Dr. Lam and all her staff. Not to mention, she's a gorgeous, intelligent and personable woman to chat with while you're getting your vision checked on. I learned a lot about my eyes that day and my options for when I decide to get Lasik done soon. I liked that her office also carries some of the luxury eyewear brands I enjoy wearing, but not overwhelming with too many options. It only took me about 5 minutes after my exam to pick my new frames for the year. A great place for your yearly eye exam for sure.

As Founder and CEO of Summit Eye Surgeons I hope he keeps track of patient experiences with other…read moredoctors in this practice? After a surgery by Doctor Koczman went bad, I have been abandoned as a patient and all the glowing reassurances I received at the onset of my treatment have been withdrawn. Unbelievably, they left me on my own to deal with ongoing vision issues, yet they still billed Medicare for the failed surgery!? Don't risk it... Go elsewhere!

It was a great experience having Dr Suedekum removing the cataracts. The care was excellent and I…read morehave no complaints. My surgery was very comfortable and it's the best care I've ever gotten after a surgery. I had a problem with my first cataract surgery, and felt like something was in my eye. I called for an appointment and got in right away. I would definitely refer Dr Suedekum to everyone.

Avoid this business at all costs! I had billing questions and they did not want to help. The…read moreDr's wife was incredibly under professional, rude and even hung up on me TWICE. I am blown away at the how money hungry this group is, unhelpful and how the WIFE of the doctor would not even help me. I am so blown away at how unprofessional and rude they were that I am out of words. All I can say is FIND ANOTHER EYE CARE CENTER. All they want is money and then will hang up on you when you ask questions about why they invoice so much.

very good store. Staff are very friendly and professional and the best price with good quality. My…read moreonly place will consider getting a new glasses!