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    Robert D Argentieri, DDS

    3.8 (16 reviews)
    Closed 8:00 am - 2:00 pm

    Services - Robert D Argentieri, DDS

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    Ask the Community - Robert D Argentieri, DDS

    Review Highlights - Robert D Argentieri, DDS

    Argentieri has been my family's dentist since I moved to the Springfield area at the age of 10 yrs.

    Mentioned in 16 reviews

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    Springfield Modern Dentistry

    Springfield Modern Dentistry

    1.0(6 reviews)
    0.1 mi

    I had a number of problems on a recent visit to Springfield Modern Dentistry, where I had a tooth…read moreextracted three months ago. First, the dentist didn't offer clear or thorough instructions about how to care for the affected area following the procedure. He told me to avoid hot food and drinks, not to eat Doritos, and to chew on the other side of my mouth. That was it. He failed to mention, until I had already been home for a few hours, not to spit, even though my mouth would be producing a lot of saliva. I had been spitting, of course, and the healing process was more slow and painful because of this. He didn't mention that my face would be bruised and swollen or that I should use an ice pack right away to prevent the swelling. He didn't mention whether or not I should brush/floss my teeth after surgery, and how to go about doing it. He only wanted to get rid of me as quickly as possible. As he left, he told his assistant to have me x-rayed. She took me to the front desk and said goodbye. I said, "Excuse me, I was supposed to get x-rays,." She scowled at me and brought me back for x-rays. I should mention that she was rude throughout the day. Avoided eye contact, barely spoke, glared at me. Several times during the procedure, when the dentist stepped away, she lightly-to-moderately bumped me in the face with her dental tools. Maybe she did this because she was turning to speak to the dentist, or maybe it was not an accident. I don't know. When she took me back for x-rays, she didn't speak. She was embarrassed that she forgot to have me x-rayed, perhaps. She shoved the x-ray device into my mouth violently, which hurt a great deal, especially since I'd just had surgery. Then she swiveled the x-ray machine around and smacked me in the side of the face with it. Twice. She did not apologize for this. It felt very much like an assault. To say the least, it was not a great experience. I was going to discuss these matters with the dentist during my follow-up, but that's another problem. My original follow-up was, according to the dentist, supposed to be two weeks after the procedure. However, they woman at the front desk scheduled it for three weeks, even after I reminded her what the dentist had said. "Three weeks is fine," the woman at the front desk said. I'm not sure she should be overruling the dentist, but that's how it went. I called to reschedule the follow-up, but no one answered, so I filled out the online form. I received an automated email saying that someone would get back to me very soon. However, no one did. After more than a week, I tried calling back, but again no one answered. Several months went by, but still no one called or emailed. Clearly, Springfield Modern Dentistry is not concerned with my post-op rehabilitation. I eventually told them not to bother scheduling a follow-up because I didn't feel safe there. I notified The Smile Generation--the parent company of Springfield Modern Dentistry--about these problems two months ago, but they have not responded. I sent a follow-up message and was told to be patient. Their lack of a timely response, of any response, shows a pattern of abuse and neglect from the organization. They were informed of a very serious series of problems, but have done nothing and have not bothered to contact me at all (they have my email, phone number and Facebook info). They have not even contacted me to provide post-op instructions, though I informed them two months ago that they had not done so. Moreover, I contacted them before filing a formal complaint with the Dental Board of Virginia, asking for the dental assistant's name, but they would not give it to me, which is quite disturbing. This shows a total lack of concern for their patients' health, safety and well-being. As a side note, I have visited several of their branches and have experienced problems with every one. Clearly, there are systemic problems at the Smile Generation, coming from the management down to the dentists, assistants and assorted staff members. I'm still waiting for a response. I'm sure they will have a lot of excuses and denials for the Dental Board, but, if so, these will be lies. There's no excuse for what they did or how they have chosen to ignore my complaints. They have acted with a lack of ethics, professionalism and basic human decency. I have been very patient, but I will no longer be a patient.

    The dentist is ok, but the front desk is absolutely horrible. We had an appointment for our child…read morewho is 10 yrs old to have her teeth cleaned. Having an urgent errand, we asked the front desk if we can come back to pick her up after her teeth is cleaned. They said yes, and we left. Long story short, they call us back to say that they can't do anything to her teeth until the guardian/parent is there at the office. If that's the case, why did the front desk tell us that its okay to come back later to pick her up?! If they told us about this while we were at the office, we could have rearranged our plan instead of having our child stay there doing nothing until we come back. Wasting our time, no apology, blaming us for this "miscommunication", this will be our last visit.

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    West Springfield Dental Arts

    West Springfield Dental Arts

    3.8(44 reviews)
    0.3 mi

    Worst dental office experience I have ever had. I am not in any way afraid of the dentist so don't…read morethink that is the reason I am writing this. Crazy expensive procedures ($38 for one x-ray) and they also tried billing for things that weren't done. But once I called and called them out on it they took it off the bill immediately. Pay attention to your invoices. (keep in mind x-rays are just digital pictures now there are no longer any materials used)

    So I'm that person. The one who is a full grown adult and is scared to go to the dentist. Like…read more.. scared to the level that I walk in and start crying. In my life I've had 10 years of braces, 4 oral surgeries- awake for 4, and a bridge out in due to damage on my braces. I'm not great with this fear. Ok. So three months ago I had the worst jaw pain. Finally got scared and went in. Dr. Smiley sees my husband and daughter, so I asked for her. She was gentle and wonderful and now I'm a proud owner of a night guard that I actually .... Like? Yeah I do. Then, I went in for my first cleaning in 17 years. I was not shamed. More like, they were so positive and kind about how my teeth were in surprisingly good shape. They were caring and wonderful. Didn't let me leave without scheduling my next, in a very kind way. Cut to yesterday. I did have 3 cavities. I was TERRIFIED and these wonderful humans called me the afternoon before to offer anxiety meds. (I had some, but talk about understanding your patient and being caring). I was in the chair for 3 hours but she was gentle, walked me through every step, and today my mouth is a little sore, but not much. Dare I say I'm not scared for my cleaning in February? Big thanks to Dr. Smiley. Please never move or leave hahahhaha.

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    Robert D Argentieri, DDS - cosmeticdentists - Updated May 2026

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