The staff here is amazing very patient with my child that was very anxious, and had super anxiety…read morefrom a previous dental office. I'm very happy and pleased that they have made my child easy for us and way better. The doctor and nurses were great. Thank you !

SHADY BILLING PRACTICES AND ZERO ACCOUNTABILITY: This office…read morequoted us wrong not once, but twice, for different treatments. We agreed to the treatment ONLY based on the price they provided and paid the initial amount as directed. At the second appointment, we were told the price had gone up significantly due to their own mistake and now they expect us to pay for it. That is not how ethical healthcare works. When we disputed the charge, instead of resolving it professionally, we were bombarded with text messages, sent bills by mail, and threatened with collections. I specifically asked to speak with the doctor so she would know how badly her front office is mishandling patient finances. The office manager refused. That alone speaks volumes. Either the doctor is completely disconnected from her staff, or she allows this behavior. Either way, it's concerning--especially for a pediatric dental office where trust matters. I would not recommend this office to any family.

5/5 Stars - Absolutely Incredible Pediatric Dentist! We…read moretook our little baby to Little Grin for their first dental visit and I couldn't be happier with the experience. The staff is extremely friendly and genuinely caring -- they knew exactly how to talk to and interact with young children. From the moment we walked in, they made my baby feel completely comfortable. I especially love all the thoughtful little touches they have for the kids. Everything is designed with children in mind, and it really shows. Little Grin turned what could have been a stressful visit into a smooth and positive one for our family. Little Grin is a true gem. If you have young kids (or babies!), this is the place to go. I would recommend them 100% and give them a perfect 10 out of 10. Thank you, Little Grin team, for making dental care such a positive experience!

My daughter has been coming here for years now and the care is always consistent. The staff is…read morealways welcoming and Dr. Hu is consistently kind and easy to reach. The office is clean and they even have a prize wall to choose from after the appointment is over. Wait times are never long. Would definitely recommend

Highly recommend! We took our son for his first dental visit at ten months and had a fantastic…read moreexperience. Great atmosphere and very professional, we'll definitely be regular patients here.

We have been patients here for 17 years. My older daughter came here as a child and now my youngest…read moredoes. Over time they have gotten better with wait times. In the past 17 years there has been lots of changes but they still have things to entertain kids like iPads, fish tank, and TVs playing kid movies. Dentist and dental assistants are very nice even when kids are crying or scared you can hear them trying to de-escalate the situation. One thing to note is it's an open space where multiple kids are being seen at once. So if you prefer privacy, this may not be the spot for you. I did ask for a private room once because my youngest daughter cried at the doctor, so I wanted to make sure she didn't cry in front of all the other kids and scare them. It was a longer wait time so it would be pretty inconvenient to do that all the time. Overall great spot for my family.

We absolutely love Dr. Shiflett office! My children have been coming here since they were 3 years…read moreold, and every visit has been such a positive experience. The entire staff is always so patient, kind, welcoming, and amazing with kids. They truly know how to make children feel comfortable and safe during their appointments. The office is always clean, organized, and family-friendly, and the dentists take the time to explain everything clearly to both parents and children. My kids actually look forward to going to the dentist because of how caring everyone is here! They also love the prizes they get at the end of their visit which is a plus! As a parent, it means so much to have a dental office you can fully trust with your children's care. We've been coming for years and wouldn't want to go anywhere else. Highly recommend to any family looking for a wonderful children's dentist! SHOUT OUT to Dr. Guzman she's amaaaaazing! I love how she thorough , patient and kind she is with my kids!

I brought my 16-year-old daughter in for a 3:30 pm cleaning appointment. She checked in by greeting…read morethe front desk staffs, writing her name on the sign-in sheet, and waiting to be called. She was never called back. By 4:45 pm, my daughter texted me to let me know that she's still waiting to be called in so i came inside to check what was going on and at that point, the receptionist stated she thought my daughter was "waiting for someone," which was confusing and concerning. If patients are required to sign in, it is reasonable to expect that the sign-in sheet is actively reviewed. Otherwise, the purpose of having patients sign in is unclear. My daughter even told me that one of the receptionist with blond hair acknowledged her when she waved hello and signed in her name so I don't understand why the other receptionist twisted things around saying they didn't know my daughter was there for her appointment and requested us to reschedule to another day. I took time off work and pulled my daughter out of school early for this appointment, only for our time to be wasted and the blame shifted onto a minor who had properly checked in. Extremely unprofessional and disorganized. We will not be returning.

Let me start by saying 10/10 RECOMMEND! I have always feared the dentist ever since I can remember…read morebut Dr. Tran is absolutely amazing! He is a very honest, knowledgeable dentist and will explain your treatment in detail. He also has an amazing staff working for him. Vickie is super sweet and goes on and beyond to make sure everything is good with your insurance before your visit. Valerie and Dominique were also super sweet to me during my visits, they were helpful in calming my anxiety prior to treatment. They explained in detail the process and reassured me I was in good hands with Dr. Tran. Overall, the office is very clean and welcoming. I will definitely recommend this dental office to my friends and family. I have found my forever dentist!

I originally found this dental office just by googling a local dentist. They had really high…read morereviews. Within the first phone call, I already understood why. Dominique was very personable! She answered all my questions. Helped me navigate my son's busy schedule and the dentist available times. She was so patient. She told me Vickie would be calling to help me verify the insurance. Ms. Vickie...is the GOAT. She is so kind!! When you meet her, you feel like she's some how apart of your family?? Or like, a friend you've known a really long time. She so just...kind. Went over every detail of the bill. Made sure I fully understood and agreed with next steps. I appreciated that once in office both Dominique and Ms Vickie spoke directly to my children. Acknowledged them as the patients and as people. The office is very clean. What I appreciated THE MOST, and I told them, was their scheduling was superb. We walked in for a 1 oclock appointment, and was seen at 1 oclock. We didn't sit in the lobby waiting. There was no one in there until we left. We've been there 4 times now (kids needed some cavities filled and we spread it out for time) and each time, no one is coming until we're walking out. They have it DOWN. I appreciate people that respect my time. I hate waiting 30 min to an hour or hour. Arriving on time to sit. The technology in office was very good. The doctor was excellent. Explained everything. Give recommendations. Got the work done. I highly recommend it. And once you meet the front office, you'll know they definitely reflect the back office and the doctor. It's great here.

Excellent service my three year felt so comfortable! The staff was very patient with my son and the…read morequality of care was there! I love that miss lulu gave him flavor options, tooth brush color options and he was able to pick a toy on the way out the door. The facility is definitely curated around meeting your lil ones needs!

They were so patient and nice to my two year old. They were very thorough and informal. The office…read moreis very clean and child friendly. They have toys in the waiting room and they play kids shows on the tv for the kids while they get their teeth cleaned. My son even got to pick out a toy at the end of his visit. They also sent a thank you card to my son in the mail. I really like their level of care here.

Always very professional and friendly. I liked the fact that he doesn't try to sell you on staff…read morethat is not needed. Unfortunately my insurance has changed so I have to look for another dentist for my kids. I recommend Dr Chang, but he is at the Covina office only on Tuesdays so that may be a bit of an inconvenience for some.

Dr Chang is the absolute best. He is attentive,…read morecommunicative and pro active in your child's dental progress and care. His staff is the best. The office is well run thanks to Joseph, he is like family My kids do not want anyone else and I agree

Great care,excellent information,answer to all my questions,made my experience a lot easier for me…read moreto understand and make my choices.Miss Michelle S. Very knowledgeable on her field,and Dr. Ross kindness was remarkable!

I've had a great experience with this orthodontic office. The entire team is welcoming,…read moreprofessional, and you can truly feel that they care about their patients and the work they do. I'd like to give a personal shout out to Ms. Ada! Although there can sometimes be a bit of a wait, it's clear they take their time to give each patient the attention they deserve. A special thank you to coordinator Ms. Michelle for always being attentive and making the process easy to navigate, and to Manager Nara for leading such a supportive and well-run team. I'm very grateful for the care and positive experience every visit.

Wonderful practice! They are so great with the kids and very professional. Gio was very helpful…read morewith my daughter today. So glad we found Children's Choice Glendora!

Received wonderful service from Chelsea & Dr. Lin (?) I may have his name wrong but they only have…read morea few dentists at this time. My forte' is writing 5 star reviews and I love giving them! I am happy to give this one to the treatment staff that worked on my son Friday night in the beck rooms. Dr Lim is new there but he is every bit as good as Dr Kareem was. He talked to my son the entire time. Son has had all of his treatments at Children's Choice so far, who takes our military insurance United Concordia. I cannot say enough about this duo. Chelsea is not only very calm and nice to kids, she enjoys working with them! Dr Lin talked to my Son the entire way thru sealants and a molar filling. My son is 7. He talked my son thru the worst parts and my son sailed thru the novicane injection, which is the part I hate the most! Ick. Chelsea put on the Lego Batman for my son to watch while laid back and he got to pick a toy before we left. Chelsea helped me decide to pay the extra fee for the gas so my son would be comfortable. The gas is worth every penny and I have used it 3 times on my son's treatments if in doubt plan to do it. Chelsea had a good point and I went with my gut and paid the gas fee. The fear for kids is lasting and the same whether is be a small filling or a big one and my big guy walked out worry-free and numb, but like a champ. After the treatment, I got to talking to Chelsea about military stuff and Texas and her beautiful son (who is also my son's age). She beamed and showed her personally. I miss this touch in these doctor offices..... and I hope they hold on tight to her and Dr. Lin cus God knows we need these people to help keep our kids healthy AND happy. Not all heros wear capes but maybe Chelsea and Dr Lin should! Im not sure I could do the job they do. ----Part 2---- I do feel like the front desk has a strange vibe no matter who I deal with. The warmth they should bring at a children's dentist is never there and never has been. They hire a very young desk team and perhaps they don't see the value of the old town dentist feel, but it is something that would put you and your child at ease. They lack that and sit low behind a really high desk and barely greet you or crack a smile and NEVER talk to my kid. They (all of the front desk staff) seem like you are bothering them upon check in, then basically give you the wet mop treatment then tell you to have a seat. That part is weird. Each and every person interacting with me or my kid need to bring a child friendly attitude to work at a Children's Dentist and for the love of God smile! Its a dentist office!!! Some parents are afraid of the dentist themselves, the least you could do is appear happy to see your customers who are paying your paycheck. I honestly get more enthusiasm walking into the vets office with my dog. Please owner/s, fix this. Train your people starting with customer service and the minute 'the patient' walks through the door. We are running around, taking time off work to get there, fussing with a whiney kid to get them there because you have a 10 minute rule...but the rules are more important than your clients, and a your paycheck does not cover you smiling to your customers, engaging my child (who is nervous and excited and always just a little nervous) I know, but put yourself in our shoes as the customer...of a Children's dentist! ---part 3---- Besides going with the gas, do bring your child a blanket or stuffed animal. You have no idea how my son likes holding his silly Grogu and the fact I thought of him to bring a comfort item goes far...plus his hands are occupied holding something to prevent him from using them to touch his face. This time I brought a blanket. He used it to cover the cold chair which I thought was a good idea. Big thanks to Children's Choice and Chelsea and Dr. Lin! We were in and out and headed to Wendy's across the street to have a frosty while the numb wore off. Easy peasy. I'll be back next month as the Ortho doctor there is assessing my son,'s baby teeth aren't falling out very quickly and we are taking xrays every 6 months.

Brittney (sorry if I spelled it wrong) is the scheduler that tries to get me back in the office for…read moretreatment. She's super bubbly and doesn't make you feel pressured to make a decision on the spot. Dental hygienist that worked on me was Angie, very sweet, light hands and if I felt sensitivity she stopped. Saw Dr Kao on 4/29/26 and 4/30/26 for fillings, he was friendly, had great stories and added a lot of humor during treatment. Yvette helped him on both days and they work well together. Yvette always made sure I was comfortable, offered me water and headphones to relax, very sweet and easy to talk to. The office now has cherry payments - like Klarna and affirm which is nice because you no longer have to pay a lump sum. Office is immaculately clean.

I have been a loyal patient at Covina Smile for several years, and the practice continues to set…read morethe highest standard in dental care. From the moment you walk in, the entire team demonstrates a genuine commitment to excellence. The staff is consistently warm, highly professional, and exceptionally attentive, taking the time to listen carefully to each patient's concerns and preferences. Drs. Sima and Kao stand out as truly exceptional clinicians. Both are remarkably thorough, meticulous, and uncompromising in their approach--never taking shortcuts when it comes to quality or patient comfort. I recently had two crowns placed, and their calm, reassuring demeanor combined with precise attention to detail made the entire process smooth and stress-free. I felt completely cared for and confident in the outcome at every step. What truly distinguishes Covina Smile is the seamless collaboration across the entire team. The dentists, hygienists, and front-office staff all work together with the same level of expertise and compassion, creating a consistently outstanding experience. Whether it's routine care or more involved procedures, every visit reflects the same dedication to precision and patient well-being. I confidently recommend Covina Smile to anyone seeking a trusted family dentist. You will receive personalized, high-quality care in a welcoming environment where your comfort and long-term dental health are always the top priority. This is why I continue to return--and why I wouldn't hesitate to entrust my family's smiles to this outstanding practice.