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    Earthquake retrofitting

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    Page 2 of 2

    Ask the Community - Robbins

    Review Highlights - Robbins

    Doug was kind enough to come out a couple weeks later to double check on everything, found the drainage installed was adequate, and my pump was working like a charm!

    Mentioned in 8 reviews

    Read more highlights

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    TerraFirma

    TerraFirma

    4.5
    (48 reviews)

    ***Please note -- I updated my review from 1 to 5 stars. Terra Firma took the initiative to reach…read moreout and assess any next steps needed to correct the problem. Trust is 100% restored knowing that if problems come up they will take any action needed to follow up. I will also say that the work they originally did was actually to code, and we agreed that the moisture problems arose due to the nonstandard setup of my dehumidifier, NOT because of errors in Terra Firma's work. Thank you Terra Firma.*** Unfortunately, I have to drop a negative review in the interest of warning other folks that their work has gone downhill. I previously had an excellent experience with Terra Firma for management of a water problem in my crawlspace. I hired them without question again for my current property for management of moisture issues, and I didn't check their work upon completion as thoroughly as I should have. Unfortunately, about 1 - 2 months after completion of work, I discovered a large mushroom growing out of one of the structural posts in my crawl/basement. On closer inspection, I noticed that the dehumidifier water discharge line they installed was dumping less than a foot away from my foundation, corresponding to the exact spot the mushroom was growing. Moisture was the exact problem they were supposed to fix, but now they have created a severe structural problem secondary to moisture with the dehumidifier line dumping large quantities of water right next to my foundation. In other words, they created the exact issue they were purporting to fix by collecting the moisture and depositing it into my foundation. Once fruiting bodies are growing out of wood, this is an indicator that the wood is severely compromised and the fungus network has grown extensively. I now have a very expensive and serious problem to fix. I called to let them know about the problem, not sure if I will hear back from the coordinator/ the team who did the work. I am not sure if I would trust them to fix the issue after the damage they have caused, but I would accept financial remediation. If they take steps to make things right, I would update my review. I would not hire Terra Firma again for any crawlspace work, be it structural or moisture related because of the big problem they have caused. Again, just would like to warn others.

    DISCLAIMER: I did not use their installation or repair services. This review is about their…read moreestimation process and sales tactics. Their tech, Noah, was pushy with his proposals. He wasted time by having me watch a video of their process, and attempted to get me to agree to a proposal the day of - estimates running in the $15k-$50k ranges. Their estimates came in higher than their competitors by about $5k including Groundworks. When I informed him that I would not be using their services, he replied with, "What are your plans for your sagging floors? How do you plan to address this?" I have met with many contractors on this same issue, and no one else aside from Groundworks and TerraFirma has attempted to blow our issues out of proportion. However, Noah did offer to do a side by side comparison of the other offers with his, which I did not take. I ungraciously assumed it wouldn't have been attempt to price match, but to take another opportunity to push me more on his proposals. Don't use them, if you want to avoid fear mongering and overpriced services.

    Groundworks

    Groundworks

    3.8
    (146 reviews)

    I was on the Steilacoom ferry and saw Ricardo C. and Zack M. help a stranded driver push his broken…read morecar quite a distance to clear the road so the ferry could be loaded. They saved the day and their efforts reflected well on your company. Well done. They deserve a pat on the back for being good guys.

    Awful company. I got work done a year ago and decided not to leave a review however I'm STILL…read morehaving issues, so here goes. Original plan was not followed. I had to get all the way to a supervisor to get the crew to stop working. They did in fact need to change the design but never reviewed it with me. A third design had to be done and they still put the sump pump right in front of my hot water heater, they did not pitch the one side enough so water sits there, left my driveway full of small and large metal shavings (and I have 2 young kids and 2 dogs who run in the backyard), did not clean up other materials, did not remove the dirt they dug up in the basement (told me I had to pay extra, you would think for 24k it'd be included. They also went to dig up my patio to run the water line, which could have been adjusted a few feet to not dig up an entire patio- again, no one would listen until I spoke to that one supervisor again, it was unreal. There were multiple times they were scheduled to come and never showed or showed on a different day then was scheduled, at least 4 times, and the crew had no idea. Fast forward to my yearly inspection, where he recommended I get a dehumidifier, and I was confused bc I paid to get one (that was one of my main things before I got talked into upgrading to a 24k job). They NEVER installed the dehumidifier and there has been new mold growth. They were not forthcoming with pics but sent a crew to spray, the crew had no idea what they were spraying for. They finally installed the dehumidifier and now I'm waiting for them to return to fix the encapsulation which is pulling apart, for the thousands of dollars it was, it was not worth it. The entire job was not worth it (3 columns designed to hold up large buildings, used to hold up my tiny house), encapsulation, dug around the edges, put in a sump pump, and now the dehumidifier. I would NOT recommend!!!!

    Wise Choice Construction

    Wise Choice Construction

    4.7
    (113 reviews)

    We are so glad we went with Wise Choice!…read more After meeting with several contractors, my wife and I chose them to do an addition to our house. We first learned about Wise Choice through Yelp, and although we were initially nervous about choosing a contractor for such a large job (they gave us the best estimate, by far!) without a personal recommendation, we couldn't be happier with our decision. They were great to work with throughout the entire process, from architectural and engineering plans, permitting, and the actual construction. The project manager, Sergiy, and foreman, Bogdan, were very honest, helpful, and responsive every step of the way. The project was completed pretty much on budget (with only a couple of unforeseen issues outside of their control) and on time. We love the results, and several people have commented that the addition looks like it should have been there all along. We can't recommend Wise Choice highly enough!

    It took me a long time to get a good crew to do some structural floor work, but I am glad I chose…read morethese guys. Their no-nonsense attitude was what I liked most. They appeared, inspected the subfloor problems and provided me with a direct schedule on the spot. Well, the outcome is excellent the floor is now as solid as a rock, there is no more annoying squeaks and the finish is beautiful. They left no mess and even adhered to the schedule. No underhanded expenses, merely equitable labor. I am glad I have at last found someone who knows how to get about a floor.

    Robbins - contractors - Updated August 2026

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