great customer service they are to the point about what's going on with your vehicle and…read morerecommendation, I have always brought my vehicles and had great experiences with this business. I highly recommend this auto shop.

I have not had my car serviced at auto electronics. That being said, last week when there was a…read moreterrible storm I drove over a puddle only to find a crater underneath and got a flat tire. I was close to auto electronics, pulled in and asked the two gentleman to help me put on my spare. They were so friendly and accommodating and kind to me when I was late for work and in a time of need. They changed my tire ASAP and I drove away. I'd like to thank them for their service and I think it's important for a business to hire such genuinely nice people that offers these acts of kindness to strangers.

horribly dishonest company. i needed a replacement glass section for my van. i called on monday…read moreand was told they had my part. bad streaking within the tinting is a known problem so i specifically asked if someone could inspect the glass for the streaking. i explained that i was over an hour s drive away. i was told on monday that the glass was perfect. i called back tuesday to confirm the glass was still on hold and asked the second man if he could please inspect the glass for syreaks in the tinting. he also said it was excellent. i went to get the glass and it was heavily streaked. it was shit! both men lied. they never did inspect it or saw the streaks and lied thinking maybe i would buy it anyway. whether i spoke to a manager or someone pretending to be m anager, the only responses my complaint got was amused smiles.... subtle smirks saying "oh too bad..you drove over an. hour for nothing: unless you are absolutely desperate with no other source for a part just be smart and pay a little more if you have to, but try to find a more honest company to deal with.

Always a wrong or broken part when I order something from this disasterous place, all these years…read morein businesses and can't seem to get t together. Buyer beware, if you get something go pick it up yourself!!!

Never recommend this place. With all of the same bad complaints I am concern why things haven't…read morechanged. It appears the 3 are all in together. Misuse of my extended warranty. Tried to file a claim for the same work at the other mechanic shop ( River oaks - keep an eye for this place as well ) They work together. I felt misused and bullied as a women. Jordan just lid period. The work was never performed on my vehicle but they were making claims and being paid for work never done. - I worked with my credit union and extended warranty to assist me with getting my transmission done at a reliable shop. Jordan became dismissive after i accused him of fraud. I should have had a warranty for the supoosed work performed - after so many lies i was afraid to use that just got the work done somewhere else. Please be aware of this mechanic shop River Oaks mechanic shop

Napleton has been around for decades. I even remember when they sold Yugos in the late 80s…read more Anyway, I had to get the second half of my Takata airbag recall done. Scheduling through Napoleon's website was easy, I showed up on my scheduled day and they had the car ready in a couple hours. No problems at all. The service shop seemed to be pretty efficient.

Horrible service by ROGER and STAFF brought my car in for a simple battery change and I get my car…read moreback with my whole right rim bent up and scraped I asked Roger about it and he started slamming the register and yelling and my car wouldn't start after pick up I'm still without a car HORRIBLE HORRIBLE service DO NOT BRING YOUR CAR HERE

I have taken many cars here with complete satisfaction. I have referred a lot of friends here too…read more They never let me down in over 30 years as a customer. I moved out of state and I miss Wally, Rick , and Roger.

Nate and Tyre was absolutely amazing. I got the car I wanted and I got the deal I wanted. Thank you…read moreguys. Absolutely recommend everybody go see NATE!!

Customer Service does not exist here! I've purchased several cars from this location as well as had…read morethem serviced there. After a dispute the service manager asked me to take my business elsewhere. I did, got better service and prices!

Very fast and professional. We were pleased with the service and would definitely visit them againread more

My son took his Honda accord to this idiot and I regret referring him because I thought he was…read morehonest. I had him fix a vehicle for me awhile ago and I figured why not. He charged 2 diagnostic and tried to continue stating he fixed the problem but needed to look further on something he think might be a problem. He wouldn't answer when we called. I saw what he was doing after he went from 2800.00 to try to increase it. I called him cursed him out. Letting him know that can pay you a visit. I don't play about my child. Release the car tomorrow . Beware of people coming into your community to feed off you. Close up and go to the back of the yards.

Needed my brakes fixed and spark plugs done. Although I wasn't able to pay for all at once I…read moredefinitely will be back to complete the job!!! Bruno was knowledgeable, professional and had a heart. The establishment wasn't trying to rob me like the dealership. I talked to a customer of over 20 years who was having service done . He also was reassuring as were the reviews. I found a new home for my Mercedes. Thank you European Cars for coming into me and my Benz lives!!! B. Ruiz

My car was towed to this mechanic because it wasn't starting. I specifically told him about a hole…read morein a coolant pipe that needed to be fixed, but that issue was completely ignored. Instead, he charged me for a timing cover--something I never asked for and that didn't address the actual problem. After keeping my car for weeks, he didn't do anything to get the engine running. When we finally got the car back, we realized it had been completely dismantled. As you can see in the photos, nothing is connected, spark plugs were left in a plastic bag, and he even left one of his SHOP RAGS INSIDE THE ENGINE. This is NOT how the car was brought to him. Unfortunately, I wasn't able to inspect it right away because his shop hours were during my work hours, and all of our communication was over the phone with my girlfriend. We paid over the phone by giving him my card number for manual entry, trusting that he was being honest. Looking back, there were red flags--weeks with no updates, delays before he even looked at the car, and Bruno's attitude on the phone. Because of all this, we decided to tow the car elsewhere for repairs, and that's when we saw the condition it was in. My car was returned in WORSE condition than when it arrived. We ended up getting the engine replaced with a different mechanic and had a MUCH better experience.