Came in with my family and had a horrible experience. The manager gave us a door dash order…read moreinstead of ours we paid for. When asking for the sandwich to be replaced she became irate and began screaming at me and calling me honey. I went to my vehicle and got the receipt she asked for. I came back in and my daughter came in with her food right after me to show the order was wrong and the manager took it off the counter and threw it away. The manager continued to go back and forth yelling about being short staffed instead of either replacing the order or a refund. The manager decided to call the police on my family and I. I've had some difficult experiences at establishments but never have I had the police called on me and approached by an employee screaming because the restaurant made a simple mistake. The manager was not only rude to us but several customers and door dashers.

Didn't even get waited on and the employees could care less. Time for Mr. Charlie to start looking…read morefor different employees. They were terrible! I walked out and won't be back.

Can't even call the store to place order. The phone number just goes to a message that says the…read morevoicemail has not been set up.

A decent philly, having been to philly I have had superb steak sandwiches. If I was staaaaarving…read moreand had no other choice, I suppose. At the Fashion Square Mall I would definitely take it over: Sabaros, Taco Bell, or the New orleans place. But not over subway or panda house... so take that as you may.

Quality is way overpriced. Order was cold and undercooked. Nothing like I use to get from Lefty's…read more Skimp on quality and quantity. Can't see this establishment lasting much longer.

Food was subpar, service was above average, cleanliness of this establishment was poor. Between…read morethe fruit flies, dingy floor, and trash can cabinet that looks like it hasn't been washed in weeks (also missing the front door)...we won't be back.

There are moments in life that define who we are. For me, that moment happens every time I step…read morethrough the doors of Big John Steak & Onion on Corunna Road. It is not just a sandwich shop, it is a sanctuary of sizzle, a monument to meat, and the keeper of my very soul. They lay thinly sliced ribeye upon a screaming hot grill, right before your weeping eyes, onto a roll so soft and pillowy, it holds the heavy burden of glorious steak juices like a protective mother. Then there is the red sauce. It is not a condiment. It is an awakening. A crimson wave of sweet, tangy ecstasy that breathes life into the steak. And the peppers! Those free banana peppers are bright yellow coins of hope, cutting through the rich darkness of the onion-kissed beef. And they have supernatural speed! You order. You hand over your money. Before the register can even click shut, a piping hot, heavy brick of butcher paper is thrust into your trembling hands. How? Is it magic? Is it a glitch in the matrix? Do not question it. Just accept the miracle. My doctor tells me to eat more salads, and they HAVE THOSE TOO! I got one today, the chicken salad with jalapeno ranch. I didn't even have this dream until Big John's told me to dream it. Look, you could go to a lot of different sandwich places in Flint, but seriously do yourself a favor and go here. Choose happiness. Choose Big John's.

Why they tried to give me some crockpot stewed steak. TF? The manager started complaining about how…read moremuch extra it would be to make it fresh and they no longer melt cheese in a Philly cheesesteak.

As unfortunate as it is for me to say this, I wasn't very happy with my last visit to Charley's…read more The Old School Philly cheesesteak was delicious, and I wouldn't change a thing. They did an excellent job on that. I feel as if it is the quality of the chicken itself that isn't as good as you'd expect. The employees were incredible, and they did a stellar job in delivering an amazing service and a good product efficiently. As far as looks and presentation goes, they did phenomenal. It ended at the taste of the wing and fry combo I ordered. It HAD to be the chicken itself. The employees that were on shift that day were amazing and delivered fast, friendly service that is incomparable to anything nearby. Overall? I honestly would go back and try this Charley's cheesesteaks a few more times. I must have caught them after a busy hour. My review's rating is simply reflecting the quality of the food, and not the quality of the service, or employee input. 3/5. I'll update this when I go again. Which should be soon. I have a good prediction towards my next visit.

Food was horrible. No flavor and dry. Floors were very sticky it almost took my flip flops off of…read moremy feet!! Dirty doors with food splattered on them. The employees were awful. Screaming, saying offensive things and cursing loud. I will not return here.