If I could give this guy, Rob, zero stars, or even a negative star, I would. He recently did some plumbing work for my mother-in-law, who had just lost her husband (and they had used Rob in the past, so there was an existing "relationship"). Without getting into all of the minutiae, Rob charged for two hours when he was only there for an hour and 15 minutes (at $150/hour). Because there was some drywall work that needed to be done, he had to leave the dishwasher out of its "slot", but said he would come back to reconnect it after the other work had been completed. I texted and called him, without the courtesy of a response back. My mother-in-law just called him, and he told her it would be another $150 trip charge to come back out. For what? Ten minutes, if that, to reconnect it? And that's not even the point... you SAID you would reconnect it the first time you were there, and did not indicate there would be an additional charge! So... thanks, Rob... for your lack of honesty and integrity. You've lost one customer, lost out on another potential customer (me), and likely may lose some others who take the time to read this review, and see your "true colors". read more