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    Roanoke River Construction

    1.0 (3 reviews)
    Open 8:00 am - 5:30 pm

    Services - Roanoke River Construction

    Deck construction

    Deck repair

    Deck replacement

    Roanoke River Construction Photos

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    Carpetland USA

    Carpetland USA

    2.3
    (3 reviews)

    The whole ordeal with Carpet Land on Electric Road in Roanoke VA was a mess!! The subcontractors…read morethat lay the carpet had attitude, spoke very little English, made me feel uncomfortable in my own home and cussed. My husband came home early to be here with me. The contractors ripped the step carpet out AFTER they laid the padding and made a huge mess on new padding. They cut a hole in my padding for a "hump" area and when I said something the contractor told me maybe I should get another contractor. I let the manager, Blane, know of what had been done and he called contractor while working at my house and contractor was loud and unprofessional. (I have voice video of this as well) There was not enough carpet that I paid for after contractor had started laying it, so then manager told me they only had a darker color in stock of same grade. (I had movers coming that weekend so had to take what I could get at this point otherwise it would be the following week for carpet) When I discussed the seams the contractor said I would see with the salesman Ron, Ron told me if I didn't want to see seams I should have spent more money. Ron suggested he should just give me a refund and I can go somewhere else, knowing I had movers that weekend! and 3k is what I spent so carpet was not cheap) Nothing less than a jerkface. Contractor asked my husband to do a final walkthrough and left my home before asking my husband if it was satisfactory. Carpet Land is a joke. Never again, and I will be going to the BBB as well. I have videos and pictures to support everything I have said as well.

    The manager Keith definitely needs some work on how he handles customers. What a bad attitude and…read moreit showed as the store was empty on a Saturday where other locations were busy. Hopefully upper management sees this and gets this taken care of or finds a better manager with good people skills. We didn't even get a hello when we walked in but was very nasty to us. We will not be returning and are doing a lot of home upgrades.

    LL Flooring - Salem

    LL Flooring - Salem

    2.5
    (8 reviews)

    Until this morning, all of my experiences had been positive. However, an interaction with the store…read moremanager, Curtis, left me extremely disappointed. His behavior was disrespectful, rude, and unprofessional. I had purchased flooring to repair a small area in my home. When we picked up the order, one of the boxes had clearly been opened previously, but it appeared full, so we didn't think much of it. When I later attempted to return that box, I was told, "Oh no, it's missing a few pieces, so we can't take it back." I began explaining the situation to Curtis, but he interrupted me mid-sentence and began speaking to me in a condescending manner. I addressed his behavior, and ultimately decided that I will be taking my business elsewhere moving forward.

    they didn't show on day of installation. I called and they sent a team over. they did give I…read morestalling the floor, but lost the pivot guide on the bifold closet door but instead of telling me, propped the door in position and left. when I called to complain they sounded like they really wanted to make it right, but spent 2 weeks with me calling every other day, apologizing and telling me they would tell the team responsible. I finally went to the hardware store and bought the piece myself and had my son install it when he was visiting from out of town (I'm 70 years old and unable to manage the installation by myself). disappointed with the poor service, but even more disappointed with the deception.

    Roanoke River Construction - contractors - Updated August 2026

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