They Cancelled, service call without even notification to customer , had to be notified by by…read moreroadside assistance that they cancelled, very unprofessional, where Castillo failed, Pats towing prevailed

From the owner: We provide roadside assistance like tows, lock outs, tire change and winch out. Call us!read more

july 2024. My old battery died. Called AAA and Shaheens came right out. Tech deterit was my…read morebattery. Charging system, (alternator, starter) were just fine. He replaced battery. January 2025. Cold weather by now. Car won't start. Called AAA, Shaheens came out said all is well but battery is bad. Called AAA and asked how a 6 month old battery can go bad so fast. I was told to go to a mechanic and have the battery checked and send printout to them to verify it is actually the battery that is at fault. Not doing this. They should have relied on techs report of good charging system but bad battery. So I am buying a new battery today. No problem I am also not renewing with AAA ever again. By the way the battery that was installed was not even the correct cranking amps for my car.

Just a quick note to thank Sheehan Service, specifically Stephen K for the quick response to my…read morecar issue while in Salem NH (I'm from MA). Stephen was great. He determined our problem was not battery related and advised us how to arrange a tow to a local facility. GREAT JOB.... THANK YOU

After my son locked himself out of his car with the only key while skiing, our roadside service…read morestruggled to find a provider who would come. One company quoted us the next day service, which was impossible since he was at a mountain with no lodging and temps were 22 and dropping. After our third cancellation at 7pm, I received a call from Thumbs up, that they were coming to our rescue. They kept us updated on their arrival time and drove well out of their area to come help us. They were courteous, told us exactly what they were doing, and for everyone's safety, checked our ID's to make sure we were the ones who were supposed to be at this car to be opened. I honestly don't know what we would have done if Thumbs Up hadn't come. Thank you so much!

From the owner: Here at Thumbs Up Roadside Assistance LLC Our staff are knowledgeable and courteous about our…read moreclients time We always arrive within our scheduled time and help you get on your way to your destination We value your patience and most importantly we value your smile We Offer Jumpstart Tire Change Lockouts Gas/Diesel Fuel for Cars & Semi Trucks

These people should get cited!! They tow cars for Fun!! They hire anyone to Tow cars, including…read morepeople who can't read!

I was at a club around Essex. BOTH NO PARKING AND TOW SIGNS were flipped over and I had previously…read morepassed by at least 2x to make sure I was able to park behind the building. They didn't even try and come in to the club to ask who's car it could be or give a fair warning. I had to pay 100 bucks right there and then and THEY STILL weren't understanding as WITNESSES my friends showed them the flipped sign instead we got told to flip the sign back over to where it was visible and I guess I'm not even worthy for half my money back.

Came quickly! Were very helpful and responsive. And for a great price! I'm very glad they were the…read moretow truck near me!

Christian and his brother JJ were helpful and responsive, and when it turned out that my daughter…read morehad already engaged another tow company, they were very gracious.

They're very good and helpful although two times they did not tow and they still took my 4 a year…read moreaway from me they counted those two times when I was told they would take it off it's ok I give you guys a thumbs up still

If you do it...Make sure you ask for Colleen. She is a super travel consultant at a good Travel…read moreAgency and has been wowing people's travel lives for some years now. Shes young, smart and pretty hip so she knows ALL the good places that you and I need to go to. I have asked on many occasions for brochures, prices and ideas and she immediately comes back to me with a wealth of travel information, via email and snail mail. See people...this is why you DONT use expedia or any online services, you will never get the customized, heart to heart help from a call center, in the way the Colleen can provide. I have also started to ask for some travel help for my trip to Germany next summer, and shes right on top of things, even though its so far in advance. If you have any ANY troubles with your travel before or during, she is there to help you...like I said...you wont get this kind of awesomeness from a call center or computer, now will ya!? I highly recommend her services and I am pretty sure you can do business over the phone, in person and via email. LOVE IT.

Had a problem with my car needed to be towed, called Laflamme, they wanted to do it the same day…read morebut I had a conflict and they came out and did it the next day. I would suggest this towing company for your towing needs. Thanks

My car was towed away after a car accident. I noticed right away at the scene that the employee…read morefrom the tow company was very friendly. I asked to get some items out of my car before he towed it away. When I called to figure out where my car was towed, Doug was very nice over the phone and accomodating. When I went to clean out my car, Doug was responsive and met me where my car was. It took me a while to clean my car but he was very patient and understanding.