They Cancelled, service call without even notification to customer , had to be notified by by…read moreroadside assistance that they cancelled, very unprofessional, where Castillo failed, Pats towing prevailed

From the owner: We provide roadside assistance like tows, lock outs, tire change and winch out. Call us!read more

No one wants to start their day off finding out that their vehicle was towed. but an even worse way…read moreis when you simply are trying to ask questions and the woman on the phone wont even let you get a sentence out without screaming at you. I understand that doing this job they must deal with some complete A-holes but we simple are not that. Our vehicle got towed out of a miscommunication, and we simply needed to know how to retrieve it. Instead of having proper communication and customer service we felt harassed and belittled. I would hate to live life the way this woman does, but hey I guess being miserable doesn't matter when you're just doing a crappy job. if you are a company in need of a towing business, I highly recommend somewhere else, save yourself the headache.

Awful experience with these people. Overcharged, gate fee, admin fee, clean up fee, mail fee, city…read morefee all for a tow that was there for 1 day. These are crooks. They stole their neighbors car. Googling them brought me to a bunch of news stories.

Required towing due to an unfortunate service experience with a Ford dealership, but that's a story…read morefor a different business. Sheehans was responsive and the driver handled vehicle with care. Arrived timely, and delivered when and where requested. Hopefully will not need them again, but wouldn't hesitate calling them.

july 2024. My old battery died. Called AAA and Shaheens came right out. Tech deterit was my…read morebattery. Charging system, (alternator, starter) were just fine. He replaced battery. January 2025. Cold weather by now. Car won't start. Called AAA, Shaheens came out said all is well but battery is bad. Called AAA and asked how a 6 month old battery can go bad so fast. I was told to go to a mechanic and have the battery checked and send printout to them to verify it is actually the battery that is at fault. Not doing this. They should have relied on techs report of good charging system but bad battery. So I am buying a new battery today. No problem I am also not renewing with AAA ever again. By the way the battery that was installed was not even the correct cranking amps for my car.

Needed a jump and they showed up to save the day. They showed up super quick and got my car up and…read morerunning in two minutes

Best towing I've had in my 25+ years of driving. Competent, friendly, and surprisingly quick to get…read moreto me. Couldn't ask for more. Best I've come across. And he put up with my continually shedding 110 lbs golden retriever. Seriously, this guy is awesome.

Coady's did the impossible. Our 5th wheel that we live and travel full time in lost a wheel on the…read moreroad and damaged the rig. It was un usable. We waited on another tow company for 5 days and finally they said they couldn't move it. Coady's made some calls and coordinated with another company and found equipment to get the job done. Shout out to John Kelly for knowing what to do and efficiently getting the job done the day after we contacted them. They lifted our 5th wheel and placed it on a special dolly so we could get it to the repair shop. Then at the repair shop they lifted it again and took out the dolly and placed it back on its 3 wheels. The cost for all that work was very reasonable! Coady's is amazing! Thank you for your service!

I've never written a review this angry before, but what Coady's Towing in Lawrence did to my car…read moredeserves every word. These people utterly destroyed my vehicle -- it came back wrecked, scraped, and practically gutted. Parts were straight-up stolen off it, like they picked it apart for scraps. There is no excuse for what they did. They're careless, dishonest, and act like they can treat customers' property however they want. Every conversation was dripping with attitude and zero accountability. They knew exactly what they did and couldn't care less. This company is a nightmare -- unprofessional, reckless, and downright shady. I wouldn't trust them with a bicycle, never mind a car. If you care at all about your vehicle, stay far away from this place. They shouldn't even be in business after what they did. Count your days... All roads lead to Rome

Overall very positive experience! Thank you for the tow home and all the help. Highly recommended!read more

Hands down the best tow experience I have ever had my 1991 Jetta coupe blew a coolant pipe right at…read morethe gate at epping and these guys got my car home to methuen safe and made sure it was secure top ten towing place in this whole area I just want to thank them publicly

Trombly Bros. is the best car repair shop that I have experienced. It's a family-owned business…read morethat has been around since 1938. Their mechanics are great, their prices are reasonable, and best of all, they are scrupulously honest. I brought my car in for a brake inspection after riding the emergency brake on the highway for several miles. Mark checked out my car, found that the brakes were fine, and didn't even charge for his time. You won't find that kind of customer service anywhere else, and it's why I have been going to Trombly's for years. You should, too.

Very poor customer service and a rude operator. Pricing was hidden from at first and when pushed…read morefor a price I was told "to go with one of the towing companies"

Disgusting business tactic…read more I left my car for not even 10 minutes at 101 amesbury street, and my truck was no longer in sight. Zero signage or anything. The old man behind the desk noticed I was white and immediately upcharged me. Disgusting business. ICE RAID PLEASE

Zero stars. To the owner - you should enroll in some courses in ETHICS & BUSINESS, where they will…read moreteach you how to partner honestly & make longterm clients that will happily refer you to their circles & then you wouldn't have a terribly embarrassing rating for doing unprofessional business. These reviews are a reflection of your character & integrity. Gross!! The owner acknowledged that he disregarded one of his clients' (my apt complex) request to release my vehicle & took my vehicle to make $100 bucks -100 dollars - wow! To lose a customer & 50 potential clients through referrals over 100 bucks! You should be proud of that 100 dollars - it's gotten you a bad reputation because of your dishonest work ethic. LOL joke!!!