If I could give lower than a 1 I certainly would. We arrived for a late lunch and entered a place where every table was dirty and only 2 other people in the restaurant. The server began making excuses that she had only been there 5 min, which she told the next several people who came in 10-15 min later, the same 5 min story. I asked to taste the "sweet tea" which was NOT at all sweet. I ordered the lemonade and it was very weak. She finally came back to take our order. I ordered the steak special and my wife ordered the roast beef. We were told that the side salad had lettuce, tomato, cheese and cucumbers. Well, there was lots of iceberg lettuce, a little cheese, a few tomatoes, and one half-slice of cucumber. After about 50 min I asked when we could expect our food. Several people who came in after us had already received their meal and were eating. I told the server we would just pay for the salad and lemonade and go. I overheard her talking to the cook and from the gist of the conversation the cook either lost or never received our order. This is the first and last time I will grace the doors of this dive. The seats look like old bar chairs and the table cloths are plastic red that do not match the interior. We never got as much as an apology or the salad and drink are on us since we screwed up your order.
UPDATE: I sent a copy of my review to the restaurant's FB page, via private message. Rather than an apology, I get berated and made to look like it was my fault. Here is the response: All excuses---"In response to this, I wasn't made aware of what happened until You had already left. As far as the tables, the waitress had just arrived to help because the first waitress was extremely busy and You came at the end of the rush when they were trying to clean up. As far as calling this place a dive and commenting on the interior that is rather juvenile.....You seen the inside when You walked in and obviously didn't think it was bad enough to not sit down and place an order. Instead of coming to social media to complain, why didn't You ask for the manager/owner instead?"
It is pretty "juvenile" to call names, makes excuses and pass blame to the customer for the businesses mistakes. Just saying. read more
