I went in late to get my tire patched and they fixed it with no problems. I was told I needed new tires ASAP. They gave me a quote for 4 new tires. I went back a couple of days later after calling around and getting other quotes and decided to go with them (they'd quoted me the cheapest, by far)
I got there and was told the quote I was given was incorrect. The manager said he would honor the quote they gave me. Wow, wonderful!
I was then told that the quote could only be honored if I did their financing package. (I wanted to pay in full at the time of service) I'm sure not sure why I could get the tires at my original quoted price with their financing package but without financing, it wasn't possible? And then there was some sketchy explanation about if I finance- tires are available, but if not, they would need to be ordered? I'm assuming the employees get some sort of incentive for making people finance but who knows. I picked up my car and the total was $1344 and some change?!.......my original quote was $672!? I'm still really confused by how that happened but the tires were on the car and I was just over it at this point. Apparently once I pay in full, which I will be doing soon, they take 50% off. So we'll see what the stipulations are when that day comes. My plan is to pay two months and then pay the balance in full which should be ~$1,050-1,060. **I was required to put $200 down at time of service.**
That is significantly higher than what I was quoted at every other place I called. (Costco, Walmart, Discount, & Hibdon)
So all in all, my experience with the employees was great, staff was friendly and accommodating but I felt incredibly pressured to do their financing which turns out to be a hell of a lot more $$$ in the end. Imagine not being able to pay that balance off in full early? I'd be paying double what I was quoted and then some for 50,000 mile tires. read more