We had a residential lockout during regular business hours. The operators answered quickly and a locksmith was at our home within 20 minutes. After he got us in, he charged us $225, which we thought was ridiculous as it was not after hours and wasn't even the deadbolt lock, but the front door handle. I called the operator and explained the situation and asked if we had been charged appropriately. Around 6 PM, the manager left me a voicemail saying she will try to reach me again the next day at noon. After not hearing from them I called around 1:00 PM and a very friendly operator answered the phone and let me know they'd issue a $75 refund bringing our total to $150. It's still pretty steep, but it was very nice of them to refund us and provide pretty good customer service. I don't think I'd use them again due to their pricing, but if you need a very fast locksmith, they definitely can provide service quickly. read more

Their prices are a rip off. Don't use them. The company never sent an estimate. The worker never gave a verbal estimate. After two hours of three key a few locks they wanted more than $500. Do not use this company. read more

First time I have used them and over the phone I was quoted a $20 service charge and then $150 for the keys. When he got there he was wanting to give me a key that didnt match my car at all and also was gonna charge me $325! I was like thats not what i was quoted! Plus he was smoking while he was on the job- and i cant stand second hand smoke. I couldve gone with pop a lock and saved some money & time. So the original quote was 170, total after he was done was with tax- $295. i feel like i got scammed and taken advantage of. Plus i cant even put my new key on the keychain! read more

Bad quote, good work. Initially the technician quoted for a missing key ($200 for 2 new keys w/fobs) but called back 2 hrs before appt and let them know the key fob was found. The technician then quoted $125 for a new single copy of a key fob and key. I agreed bc was the weekend. After the work was performed I was given a bill for $230. I paid the bill. I then checked my CC and was charged $250 bc tax wasn't included in the "quote." Started at $125, then $230 and ended at $250. How they get there is they don't tell you about the $85 trip charge and $20 service charge and that tax isn't included in the total price but added after. They swiped my card for $230 and I saw $250 on my CC. Just tell me up front the TOTAL price and let ME make the decision!! Stay Away, Bad Business Practices. Have Called to remedy but got run around. read more

The worst experience I ever had. My child locked her keys in the car and broken arrow I don't drive so I couldn't go save her. I Google Pop-A-Lock and accidentally dialed this number instead. I asked her dispatcher if she could give me a guesstment of how much this was going to cost she said she would have the technician call me which he never did instead he called my child quoted $75 to her got there unlocked the vehicle and ask for her $175 payment which he came down to 125 cuz there wasn't enough money on that card. I feel robbed and I'm going to struggle financially through this week because he wanted to make a quick buck off a child read more

I really wish I would have looked at these reviews before I called this place. I've never lost a key before today so I didn't really know exactly what to do. I called this place and they didn't give me any quote for how much it would be (I should have asked but I didn't think to because I didnt think it would be that expensive). They charged me $280 for an apartment lockout and I believe they took advantage of me during a vulnerable moment. If I had known it would have cost that much I literally would've slept in my car and waited till the apartment office opened the next day. read more

While other locksmiths told me it would be a matter of normal operation this place flatly refused to even CONSIDER my need. Then they hung up on me. I am willing to accept the fact that the woman who answered the phone might have been having a bad day. But come on folks try harder, do better. read more

do not go to these people they are scammers and will take your money, I asked how much it would be and she told me $20-$45, so the guy who came out called me and got here within 15 min and not even 5 min he got my door unlocked and charged me $165 dollars!!! In fact I called the office and they said that the manager is gone for the day and that if I leave my number they would call me back and they never did.. pathetic company.. read more

The guy who came to help me unlock my car told my husband and I that they changed the ignition to a new one. My husband notice it is still the same ignition that I had because it takes any key where it can start my car. I was told with "this" new ignition it will be 10 years warranty. But I didn't get any paper stating it is a 10 years warranty. I got a receipt through text message that they charge me $450 and it doesn't show what services they did. read more

stay away from this people they quote me $150 but by the time he was done he wanted me to $245 and my key and door wasn't even working. so I definitely don't recommend this company and customer service sucks big time read more

Not worth it. While they were fairly quick on their response time, it was very expensive. Their website claims to be "Most Affordable Automotive Locksmith Tulsa, OK " yet I paid over $170 just for them to take less than 3 minutes to unlock a car door and grab my keys. read more

I wanted a key made for the doors to my car. I called first to get a price and was told $20 service callvand $75 for key. I got no key and was charged $150. Was told later price quote really meansvlittle since they don't know what job entails till they get there. Would have been nice to know that ahead of time. But bottom line is I have no key and was charged more than I was quoted. They're scanners who cannot be trusted. read more

I was told when I called that it would be $29 to come out and "starting at" $89 for the new key. Guy gets here 30 minutes later than he said and ends up charging me $325. Says he will give me a second key for free and then charges an extra $50. Called the office to complain and they hung up on me. They said to call back tomorrow and they'll see what they can do. Not hopeful. read more

I called to check if someone could come out to remove a lock on my storage unit and these guys tried to charge me $220. I asked why so much and their reason was inclement weather. Now keep in mind it was cold like 25°. If that's what they consider inclement then so be it but in my opinion it's what I would call price gouging. I would never do business with a company like this. read more

So i called at 7:33am a locksmith was here by 8:35. The guy looks at the key and tells me he doesn't have any fobs like the one i have and he can order it and it'll take 3-5 days but he has a metal key that'll work to turn the vehicle on and off. I said "okay let's go with that one". Because I need to go to work. Since it was gonna take 3-5 days for it to be ordered. I was calling the dealership i bought the car from to see if i could get a copy of theirs made. The locksmith then threatened to leave mid work because i was on the phone. He asked "you tell me what you want me to do. I go or leave" i explained myself to another grown adult because he was insecure in his work. Sorry. Also, he told me 250$ i said for what. He said. For coming,for checking his box for the key, and to program it. He then threatened to leave again and packed up his stuff. The key he "made" ain't even cut so I cannot even use it to unlock the doors. The business info that is on the e-receipt isn't even the business i called or the one I'm reviewing. Provided a website that isn't active. 100% unprofessional. I called the dealership back and can get a key and programmed and it's OEM for $225. read more

Totally would recommend but GET A QUOTE OVER THE PHONE FIRST! My daughter locked her keys in her car. She had been visiting and was about to drive back home to OKC. It was a weekend night and she needed to get back home. We were desperate. They were prompt getting to us in Bixby like within 25 minutes. They were very nice and professional. Had the door opened within three minutes of getting there. My only complaint is that I overpaid way too much! They charged a $20 service fee plus $80 for totally of $100. I get the the $20 service fee but the max I should have paid for a standard call like this was $30- $50 NOT $80 dollar but we were desperate and in our haste, I did not get a quote first so it's on me. They're fast, friendly and professional I'd use them again but just get a quote first so you don't overpay like I did. read more

The cost to do a 30-min job was $350. Ripped off for an easy job. Lady on phone said it would be a $19 charge plus labor which would be anywhere around $89. Ok, thats fine. Technician charged me $280 for a key for a 2000 tundra (Which is just taking the lock out and using the imprinted code to cut the key). So i was under the assumption the pricing model would be Service Fee + Hourly Labor. Nope. It was Service Free + Cost of Key which is a whopping $280 just to cut a key. Ripped off and everyone gave me the same runaround. read more

You people are thieves. You quote a price and upon arriving you start jacking up that price.nobody expects every quoted amount to be firm. But you shylocks immediately begin the con. And to make matters worse okclocksmith jb Tulsa are incompetent. My sister, 69 year old Jan Hodges has a car that her battery had completely drained of power. As a result, she couldn't unlock the doors because there was no power to acknowledge remote key. She had never had the actual physical key so she needed someone to unlock her car door and then unlatch hood of car with the latch under dash inside car. Well who would have thought, okclocksmith jb tulsa COULDN'T unlock door. Then they said she would have to probably try passenger door. They wouldn't do it without charging more. She had been quoted $75 and was told she now owed $150. And their great advice was if she ever got door open she should leave hood of car ajar from now on see she could always get to battery. She was speechless. She would never have given bank card but they (okclocksmith jb tulsa) had sent 2 people whom she found intimidating. Her name is Jan Hodges and as far as she is concerned okclocksmith jb tulsa simply arrived, stole money and left. read more

These guys a horrible. If you want to get a shake down these are your guys. Charged 3 times what I paid last time for same service. Don't call them. Find someone else fast. Worst ever! read more

Called them after having another locksmith come out and attempt to reprogram a key for 2014 jeep cherokee. Was quoted one price over the phone and when gentleman showed up he got right to work and had key done in less then 5 minutes and tried to bill for a different price. Negotiated lower price and I am very satisfied with the service. read more

Just Awesome!! We lost the key to our truck and needed a new one made. Most places were closed on Sunday. I'm so glad we found OKC Locksmith JB Tulsa. The guy was here within the hour and made a new key in minutes. He was professional and so nice. He even gave us a jump to get the truck started. Great Service!! read more

Terrible service!!!!!! Had several locks replaced. The cost was outrageous!! They locksmith scratch and dented 2 brand new door knobs and was not going to say anything about it. At first tried to say it was because he was in a hurry and he used and electric drill. Went on to add that if he had done it by hand he would have charge me more in labor. I had to make the guy come back and replace them. At first he was going to charge me. Then did it at no charge. So at least that is a positive. I will not use this company again. read more

I needed to have a dead bolt lock replaced on a wrought iron gate. I was charged $95.00 for opening the existing lock (turning the key from the opposite side) and $155 for the replacement lock. This place does not accept checks, either. $250 for a call that took the technician less than 30 minutes to fix. Recommend calling another locksmith and getting a quote before signing up. read more

We work in the Trucking company. Our company truck professional driver had locked his keys out of the truck. He contacted this buisness to get assistance. We send our drivers money for situations such as these. Our driver called back in and stated that OKC locksmith employee advised the price to be $300.00 to unlock the truck. We contact the business at 405-219-4612 to verify this price. They stated they charge 150.00 at the most for afterhours calls. When we had questioned them on what the employee dispatched out to location(name was Howard) was charging us he did not have any answer for us.. We asked to speak with a supervisor and they stated we would need to call back in the morning. we asked to speak with a supervisor on duty at the particular moment and the dispatcher advised he had emergency phone call and hung up the phone. one of our employees in our company used their personal number and called to see how much it would be to come unlock their truck... the dispatcher stated 85.00... This is a scam. We ended up paying the 300.00 to avoid any other delays in the process due to our professional driver being dispatched under a customer load and we did not want to delay the delivery any further. read more

OKC Locksmith JB Tulsa - Keys & Locksmiths Near Me

I called them to have my car opened. The serviceman arrived very quickly but immediately ignored my requests to use tools that had worked in the past and also to take extra care to protect the brand new paint job on my vehicle. While using the wrong tool a thick metal rod) directly against the paint, the employee completely scratched up the paint on edge of the door frame, removing a significant amount. I watched as he kept looking at and touching the damage he was causing and kept going. When it was done he didn't say a word and when I brought it to his attention, he made me feel like it was my fault for his brute force attack on this because I needed him to open the car and this kind of damage was to be expected. In order to use the wrong tool, which I told him doesn't work on this kind of car, he aggressively wedged in and expanded the spacers so far that now my driver door leaks water from the exact spot of the spacer. I called the business after I knew the serviceman wasn't going to or could do anything. The person taking the calls took my info to pass onto the owner/boss and I was never contacted. Also, the quote I received on the phone didn't cover everything I was charged for. I was told it was it would be $19 for the call plus labor starting at $49 for the job, which goes up from there based on the time. I was charged $19 + $49 (the flat fee for opening a car) then another $50 for labor. Very misleading on the costs and I spent more than I would have with other companies I called and got quotes from. I'm just disappointed that the technician did not listen to me at all and that my request to speak with someone about the damage caused to my vehicle, which was 100% avoidable went ignored. I would consider using another company as I will not use this company again when I need locksmith services in the future. I understand that things happen but to just be blown off twice by the same company in a short time makes me glad I could test this company on a car before using them on my upcoming home and business remodels. read more

I called them for replacing my house locks; 4 locks; initially they quoted my $19 for service fee, and $25 per door lock. The guy arrives at my house, granted I had to do 6 locks, instead of 4. He has me sign the paperwork (with just my name and address); I should have known that was a bad sign, no dollar amounts up front. When I asked the guy what the overall cost would be, since there's nothing on the paperwork, then he starts to tell me that it starts at $25 per lock and that it can go up to $35 per lock depending on the pins in the lock. He also mentions that there's the part fee and the labor fee. Then when I try to cancel, he tells me that I would have to pay the $20 service fee (was $19), and a cancellation fee of $65. There was no mention of cancellation when I called to set up the work; and there was no mention of labor fees either. So after all 6 locks got replaced, the bill came close to $300. I feel like I got taken advantage of, mainly because there was no mention of a cancellation fee or even labor costs. I wouldn't have mind paying the labor fee if I was told up front. read more