I chose Charley's because they had good reviews but I had nothing but a bad experience with them. They seem unprofessional and didnt seem to care at all. Not sure how they stay in business with such low customer service. read more

Always first class, fast efficient and professional service. Always able to solve any lock issues.

I went to Ace's Hardware the day before and they weren't able to get my key made correctly so they referred to Charley's. I called around 2:05PM the following day (today/Saturday) and asked if they would be able to make me a new car key because my shell broke. Charley answered the phone gave me a quote that was half the price of my dealership so I agreed to come ASAP because they closed at 3:00PM. Once I got there around 2:20, he asked a few more questions and was able to make me a new key. I was out there by 2:30!!!!! Amazing! I will refer others here! read more

I need to give a big thank you to Charley's Southside Lock and Safe! We had an exterior door lock that had broken and we were unable to open the door. I called Charley's because we had tried to fix the lock ourselves and were unable to so. When I explained the problem to them over the phone when trying to book a service call, the kind woman I spoke with asked me to email them some photos of the lock and the replacement part I purchased. After receiving the photos, she told me how to fix the lock myself. Her instructions worked perfect and I no longer needed a service call. Charley's made zero money off of helping me today, but I am very grateful for their help and will absolutely be using them in the future for all lock needs. Thank you Charley's! read more

Couldn't ask for better service. They were referred to me by another locksmith who didn't work on mailbox locks. They came out to the house and showed up when they said they'd be there and the final price was less than what was quoted!! I would recommend them 100%. I'll use them for all my locksmith needs!!! read more

Great service and very reasonable compared with others. I needed them the same day and they were nice enough to work me in. Thank you guys! read more

Great people! Had a challenging situation with an ex. Charley made suggestions on the best approach and secure the dead bolts. He stayed to make sure we were safe. Really cares about people and their safety read more

A rating of zero. Rude, no help and lost account due to lack of assistance. I waited around on Friday after thanksgiving. I drove there and camped out because website said open at 8:30 AM. When I arrived, paper sign in door said open at 10 AM due to Holiday. Noticed lights on and someone inside. Door opened shortly after 10 and I was told he was too busy, come back Monday... won't ever go back, I was in a real bind. Tulsa Lock and key was more than kind enough to take care of me in a timely, professional manner. Changing Locksmith for all future needs. Thanks for nothing! read more

We called Charley's to make a new key for our garage door and they were polite and responsive. The gentleman that came out was quick, knowledgeable and was in and out for a very fair price read more

So nice! Was able to call same day and get them to help me with a messed up house lock. In and out, super fast, just the way you like it :) Thank you!! read more

Glad Charlie is in my neighborhood with his shop. Informative employees and service is appreciated.

I am reviewing from my yelp account because my cousin does not have yelp. That being said, Charley's provided outstanding same day service with very reasonable prices. They were super fast, very reasonable, and very clean. They even brought in their own broom and dustpan. Thank you, Gina Carlson. read more

Super friendly people. They were able to cut a new emergency key and reprogram the remote for my 2016 Ford Explorer for a lot less money and time than a Ford dealer wanted. read more

I called them because my husband and I locked ourselves out of the house. The lady that answered the phone was very nice and sent someone to our house. She also gave us a price quote over the phone that I found reasonable. The guy who came to our house was very professional and friendly and was there within 10 minutes of my call. We really appreciated that since it's a hot summer day and I'm 8 months pregnant! All in all we had a great experience. read more

I've been using them for twenty years and have never been disappointed. Great service and fair prices.

I called in the morning and they were out that afternoon rekeying my entire house. The serviceman was polite and efficient. Competitive pricing. I would recommend. read more

They are the best!! Have used them for years. They can do it all and are honest and professional. They are re-keying electronic ignition of new Toyota for fraction of what Jim Norton Toyota wants to do the job. read more