ABSOLUTE F*CKING SCAM. STAY FAR, FAR AWAY!!!
If I could leave zero stars and shut this miserable, predatory excuse for a shop down myself, I would. This is hands down the shadiest, most dishonest piece-of-sh*t operation I have ever had the absolute displeasure of dealing with. They spent two solid months aggressively overcharging my account after my contract was 100% paid off months prior and then had the sheer, unmitigated audacity to threaten to come repossess tires that were literally mine and fully paid for(your tech is lucky he hasn't been met with a shotty in someone's driveway yet..) When I shoved the literal receipts and bank statements in their faces and caught them red-handed in broad daylight, they suddenly choked on their words and "conveniently" claimed it was just a "mistake" because my contract "was actually paid off all along." Oh, right--a convenient little clerical "mistake" to try and steal extra cash from people who actually pay their bills.
As if theft and intimidation weren't enough, they also forced monthly fees down my throat for services I couldn't even use and then acted oblivious when I mentioned it, like their garbage "lifetime alignment," even though I explicitly denied it because my car is lowered and stanced with heavy negative camber, making a standard alignment physically impossible to begin with. (DUH, anyone with half an automotive brain cell would know that, but expecting basic competence from these clowns is apparently asking way too much). If you want a copy of your "contract" good luck, again they denied sending me my own contract until I "made a payment" They are nothing short of manipulative, thieving, untrustworthy con artists. I will happily and actively go out of my way to steer my family, friends, and literally every single soul I ever meet as far away from this pathetic dumpster fire of a business as humanly possible. Do yourself a massive favor: save your money, save your sanity, and take your business literally anywhere else on Earth. 0/0 L business. Sophia and Carlos are both incompetent lards as well. read more