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    RMS Heating & Cooling

    3.0 (2 reviews)
    Closed 8:30 am - 5:30 pm

    Services - RMS Heating & Cooling

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    RMS Heating & Cooling Photos

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    Recommended Reviews - RMS Heating & Cooling

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    2 months ago

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    7 years ago

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    Hilltop Plumbing & Heating

    Hilltop Plumbing & Heating

    (14 reviews)

    i would give this business zero stars as the person i spoke to there was the most rude, abrupt, and…read morecondescending person I have ever talke to. I never want to hear their name again. They were suppose to fix the heating problem in my mothers condo. Not only did they not fix it, he talked to me like I was an idiot. I called another plumber who assured me they would fix it.

    After reading a few reviews, it appears Hilltop has taken advantage of seniors before. My Mother…read morehas used them for decades, and have been receiving annual "cleaning and maintaining" on her furnace for years. After the pilot light failed to turn on this month (having been off all summer), she called Hilltop for help with the pilot along with their normal servicing. She told me the service person wasn't onsite more than 5min before telling her that her furnace was "ancient", parts to fix it were near impossible to source, entire unit must be replaced, and provided a quote for $15,000. She was shocked, yet curious due to the unsatisfactory time spent looking at the unit, along with the unpleasant, questionable demeanour, so she called a competitor. The competitor showed up the next day, friendly, took the time to listen, and inspect the unit. The serviceperson confirmed the unit had not been serviced, or cleaned for what looked to be years (so much for Hilltops "annual servicing") and proceeded to brush, clean, and vacuum the unit, at which point the pilot light lit no problem. The competitor mentioned, yes, it is old, but it may last a few more winters, explained what to look for, and suggested a follow-up in the spring. Competitor bill for servicing and firing up her unit for another winter, $450.00. Well done competitor. Advantage of a senior?.....time on their hands to spread word of mouth. My Mom is insuring to notify her entire complex of units (in the 100's) of the treatment she received from competitor....and the appalling scam from Hilltop. She will also tell all her friends who also live in similar complexes. Shame on you Hilltop.

    RMS Heating & Cooling - hvac - Updated May 2026

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