I recently had my water heating tank fail. I called around to get estimates and availability in my…read morearea and found that most of the plumbers that responded wanted to rip out the current system I have and replace it with a new system that would cost us thousands of dollars, not to mention the mess of opening, closing, and patching walls. After all, we purchased this newly built house 4 years ago. Ben at Whitelaw was the only plumber that was actually helpful. We corresponded by text and he wondered why I didn't just replace the failing tank because it was under warranty. The builder of our new gated community was not good about supplying us with the needed documentation, so I thought that I'd investigate with the manufacturer to see how I could get this tank replaced under warranty. And yes indeed it was under warranty!! It took a little time but I was finally able to provide the proper documentation. Unfortunately, they would only cover the warranty if the company was not listed with them. I say this because I really wanted Ben to do the work but his company was not listed with them. He was the only competent and truthful plumber I spoke with. All the others wanted to charge me thousands of dollar when the real solution only ended costing me the labor for changing out the tank. I wasn't able to use him for this job, but will put him at the top of my list for the next plumbing job I need done. I can attest to the fact that he offers 5-star service and is honest, as you can see by his other 5-star reviews. Thanks Ben!

Ben and his crew, Daniel and Leo, are punctual, professional, considerate, courteous, tidy and…read morethorough in their work. We had plumbing put in to add a stack w/d and I'm very pleased with the job done.

Truth be told I was anxious about calling a plumber when my kitchen sink started to leak. Can I…read moreget away with just sticking a bucket down there?? But alas no as I know way too many scary stories about mold growth due to leaks. The last plumber was expensive, incompetent and thought it necessary to pontificate on his unsolicited political views. The plumbing company before that didn't even bother to show up. So you'll forgive my resistance to the trade. Regardless, pain points gotta be relieved. Took a deep breath and called Favinger. Happy to say that I was blessed with Steve & Mike -- a highly competent & uber professional duo. From call to completion, they took less than 90 minutes. They were straightforward, explained everything in laypersons terms, efficiently resolved the issue and charged a reasonable amount. They were also very kind and an absolute pleasure to work with. They also provided very useful suggestions for two plumbing projects that I'll be addressing in the future and you know I'll be hiring these guys to handle them. Super glad I reached out the this plumbing company -- think they cured my PTSD (Plumber Traumatic Stress Disorder) :)

Friendly and courteous, but very expensive. $2500 quote to replace the sink I bought from Home…read moreDepot.

Josh was on time and extremely pleasant. He completed the job quickly correctly. This was a job…read morethat in my younger days I could've done so I knew what a good job look like. Josh is not only an excellent plumber, but you'll enjoy having him around. I seldom recommend people, but I recommended Josh to a friend who had exactly the same report I did.

We had pipes burst from the big freeze over the last couple days. Josh returned our call right…read moreaway and then was able to fit us in within an hour. we know many in Whatcom county are waiting for available plumbers to come help, and we're blown away he fit us in. He's competent, delightful and excellent. Well call him again when we have future plumbing needs. His prices were upfront and extremely reasonable. We feel blessed to have stumbled onto him. Thank you again Josh!!

I'm a renter, a tenant; so I had nothing to do with the selection…read more of this company? But I want to assert that Austin, who came initially and immediately determined that we needed an entirely new kitchen faucet and pipes, and then Tony, who came to install the new equipment were courteous, professional, and efficient. Tony was prompt, and swift. And, without slowing his stride, shared some insights and context about the fixtures, that I found pertinent and helpful. Enjoyed their practical expertise, and if anything else here drips or leaks again? I hope we get McKay's!

I've found Matt to be a very nice man! He was quick to respond, & fixed our three problems at a…read morevery fair price. I've met three of his guys who have nearly completed the shower surround. Tony & Johnathan are very qualified and trustworthy plumbers, and Ryan is a fabulous finisher who pays strict attention to detail! We're super pleased customers & thrilled knowing we have the right company to do the job! Thx to Matt and the guys!

Very easy company to work with. While they charge a fee to come to Lummi Island, they were very…read moreresponsive. Kody Prosser and his assistant were quick to identify the leak (toilet) and fix the innards. They double checked their work and were in and out in less than one hour. Highly recommend

Chris was amazing! He and Megan (his ride-with who is also a scheduler that was learning what the…read morePlumbers do) were fun to have in the house. There was a cancellation so Amy got us scheduled right away for a kitchen sink clog. My dad once mentioned that this happens every 3 years! and he was right, I reviewed Sullivan 3 years ago for the same problem. Megan kept me informed while Chris did the work, and he even scrubbed/cleaned the area under the sink afterwards. Impressive!

Highly recommend Ben. Casual,straight forward. Very knowledgeable. Charlie the dog is a bonus…read more Thanks Ben!

My husband and I have been calling upon Ben the Plumber for several years now. He installed our…read morehot-water-on-demand system, a couple of highly efficient Toto toilets, and, most recently, a gorgeous Kohler kitchen sink. All of his work is beautiful, with great attention to detail and impeccable function. He is an artist among plumbers. And yet, his work style is consistently efficient, and his charges are ever reasonable. We will always give Ben the Plumber first dibs on any job he has time for and is willing to take on, because I am confident it will be done right, done splendidly, and give us pleasure for years to come.

After I tried to get someone from Craigslist to fix my water leaking problem in my garden and I…read moregave up. I then used Google and found Barkley Plumbing. I was not hoping too much but when I called, I got quick response, a work order was placed over the phone. The company sent in two plumbers with tools and a truck next day. The plumbers were very professional. They have rubber suits to work in the crawl space in the house and replaced the busted pipe and added a new outlet so that I have another outlet for my outdoor plan. When I tried to troubleshoot before, I had damaged the wall outlet. They had the same spare part in the truck and the plumber installed that for me for free. My problem was solved. The service received from the plumbers were most courteous and professional. Thankyou Barkley Plumbing for doing such an excellent job!

Dishonest. Read the many negative yelp reviews, BBB rating and see pictures I posted. My rental…read moreunit had a broken pipe in the floor of the kitchen. Robert told me on the phone that he may have to do a leak detection service where a camera goes down the pipe to find the leak or break. When he gets there he'll determines if that need to happen and if he doesn't need to do it, he'll take it off the service order. I said ok. When he came out, he looked under the sink, looked in the crawl space and then the water heater. My tenant was complaining the water takes a long time to get hot. Shortly after that I received a call from him and he explained the estimate for nearly $4,700 worth of work. He also blamed my tenant for putting the water heater too high and believes that could have melted the pipes and caused the leak but he won't know for sure until he comes back to open the walls up. Once I reviewed the estimate saw a charge for leak detection service and a very expensive rate to change a hose bib I started to dig into the situation. I spoke to my tenant who confirmed that he did not use a camera to look in any pipes or cut any walls in the crawl space. I called another plumber who came out within an hour opened the wall behind the sink and some kitchen flooring and found the leak. It had nothing to do with the water heater. The honest plumber charged me $1,100 to do the job. While the plumber was fixing things I texted Robert and canceled the job. He then said pay the agreed work and I responded asking if he meant a service call fee. I told him the leak detection work of using a camera or cutting into a wall in the crawl space (or anywhere for that matter) was not done as stated on the invoice. He then became very rude. Read the conversation and invoice in the photos.

We'd just moved into the new house…read more The sewer line was plugged. Since we don't know anybody here, we called our realtor for a recommendation. "Best Rooter Service - they really are the best." Chris came out at 7:00 pm, after an already long Friday. We found the septic tank clean out and he got to work. In a few minutes the clog was removed and the lines clear. The house had sat empty for months - may have caused the blockage. Chris was prompt, friendly and professional throughout. I can recommend Best Rooter Service without hesitation.

They were effective, on time, and got the job done. And that deserves 5 stars. My only knock on the…read morestars was minimum service fee is $248. Which is a pretty big shell shock.

I had a water heater issue in Glacier. I called a number of plumbing companies and everyone was…read morebooked up until the following week. One company recommended Jeff. I called him, he was will willing to drive the extra distance to Glacier, and the next day he came and replaced the water heater efficiently and professionally. Jeff's a great guy and I highly recommend him.

We had a pipe break under our Stink and the owner came to our house for an emergency fix at 10:30…read moreat night. He was quick, professional and friendly, and had a very fair price. We 100% recommend this business and will use them again!

Had a problem in my shower with a constant drip. Cold water handle wouldn't shut off. Brian came…read moreout quickly to determine the problem. Turns out he had to tear into the wall and replace some parts. I live out of town so I requested pictures. He sent me "before" and "after" pictures. I was very pleased with his work. I recommend him as a qualified plumber!

I was charged over $6,000 by Gary's Plumbing for a warranty-covered water heater replacement…read more The work involved a like-for-like swap of a Bradford White unit. After pushing, I received a $2,266 manufacturer rebate and a $611 refund from the company -- but that still left me paying over $3,100 in labor. No itemized invoice was provided. They hid behind "flat rate pricing" and refused to explain the charges. I was told I couldn't speak to the owner and that the Operations Manager was "as high up as it gets." They also falsely claimed they paid full price for the replacement unit -- even though it was covered under warranty. I've since confirmed that's not how Bradford White's process works. If you value transparency, accountability, or fair pricing -- go elsewhere.