First time in a Total Wine store--whoa, impressive. Specifically wanted Newtopia hard cider…read morewatermelon flavor because I tried it at The Rookery burger restaurant in Pomona and really liked it. Also picked up Indigo gin which is actually purple because of the butterfly pea flower I believe. It's beautiful! Staff are plentiful, ready to guide you to what you're looking for!

Been to many total wines before. This is strictly a tasting room Review. We tried a variety from…read moreFrance and it was so much fun Denise's selections were great. Denise was our instructor and I couldn't recommend a better person. What a fabulous evening.

Placed a $500 order for a party of 150 guests a few weeks ago. They were supposed to deliver the…read moreorder to the event through their Go Puff delivery service. I talked and exchanged emails with the store manager for a couple of weeks including the day before the event to ensure that everything was good and ready to go and I got confirmation that all was well and ready to be delivered. The order was supposed to be delivered to the venue at 11am for the party which was starting at 6pm to allow time for bartender to refrigerate the beer and prepare for the event. I get a call from the venue 20 minutes before the party is starting telling me that the order was never delivered. I frantically call BevMo to find out what happened. The person that answered the phone had no clue so after my insistence, he said let me try to go check. He came back and calmly said "the order is in the back and it never went out". Didn't attempt to offer any resolution. After more insistence and back and forth, I finally convinced him to call the store manager. Thankfully they put a rush order on the delivery, but it arrived almost an hour after the event had started. I conveyed to the store manager how upset I was that things were late, that no one had contacted me, that guests would be served warm beer, etc. She said she would talk to her staff the following Monday to find out what happened to ensure it never happened again and that she would get back to me about how they could redress the situation. Monday came and went. Tuesday, Wednesday, Thursday... Finally on Friday I sent the manager an email letting her know that I never heard back and that I was willing to communicate and share more details about my poor customer service experience. I got back a short email on Saturday saying that I wouldn't be charged the delivery fee and that they would take $20 off my $500 order. Needless to say, I will not be doing business with them again in the future.

They have a very wide selection of alcoholic beverages and different types of spirits…read more I came looking for a specific beer. My husband said they carried it here. Went looking down the aisles and I was able to find what I needed so everything was great! I dont have to drive out of state to get it now! The ambiance was quiet and their parking lot seemed really full. The front counter could have used another cashier, but the gentleman who did assist me at the counter was extremely friendly.

Wild selection! The first time in years and trying Total Wine, Benny's, and Friar Tucks, didn't…read morerecognize multiple bottles in a row! Fun and stunning array of everything beyond basic, this is an essential drinker's delight without. I got distracted over and over hunting through tequila, bourbon, and rum. Oddly the beer was less variety but thanks to top tier service pointing out the leftover special packages, my friends happily grabbed variety packs. Few places have better music, pumps the ambience full of good moods.

I got word that my hard to find tequila was in stock! I was…read moretempted to drive late at night before closing to pick up a bottle. Instead, I came here super early before the stock runs out and not have to wait 6 months to get a bottle of my favorite stuff. This liquor shop located in north Pasadena just before Altadena has a great selection of quality spirits. Easy parking. The cashier behind the counter was helpful and friendly giving me some pointers for the hard-to-find spirits. Worth visiting if you're in search of your favorite spirits.

I went to the friday night event with rotating food and drinks for a chill afterwork decompression…read moreand it was spot on. I was already a fan of the shop but I also recommend the drinks and food events. It is really stressful living in the burn scar and it is truly healing to be able to go to an event like this in the community to see it growing back.

Amazing place. Great staff. Great choices for beer, wines, and spirits. The patio is the spot to be…read morein altadena, providing community and comfort post fire.

We're still fans of Monopole and visit regularly, especially before a show at The Pasadena…read morePlayhouse or when they host a special wine tasting event. Our experiences have always been good. It's a quaint wine shop with a nice selection of varietals, blends, and even a few craft beers. There's a small tasting bar in the back which usually features a flight of whites and reds, along with several other selections by the glass, as well as charcuterie boards, olives, nuts, and truffle popcorn. Lucy (owner), Pattie, Nina, and the rest of the staff are friendly and accommodating, making you feel like family. On occasion, they'll also have live music. We really enjoy Monopole and recommend you check them out when you're in the area.

This Latina owned boutique wine shop is in the Playhouse District. In the back you'll find a wine…read morebar where you can enjoy a glass or a flight along with cheese & charcuterie. They carry a curated selection of small production Old World & New World offerings and even feature wine from Mexico. Wines are categorized by regions and the layout makes it easy to browse. The staff here are friendly and will happily make suggestions. There's an upstairs area for private gatherings. They also host blind tastings on Fridays and have special meet the winemaker events.

Nicole is extremely knowledgeable, warm And friendly. Her…read moreselection is curated with love and passion and deep knowledge of her craft. A small selection of beer as a cherry on the top.

Great local wine shop in Pasadena. I was in the neighborhood and saw they carried a specific bottle…read moreI wanted so I popped in. I wish I had a great wine shop like this near me in PV/San Pedro.

Stopped by to get gas and had to take a piss so bad. The cashier rudely told me they don't have…read morepublic restrooms. It's 2026 close your store if you can't put up a restroom for customers.

Honestly I stopped by to see if there were restrooms available (obviously I would've bought…read moresomething if so) but the guy said no. Now I'm looking at the reviews and it says yes. That was a bad enough experience that I'll not fill gas up here again like I do in the mornings or evenings before or after work. TBH the prices are pretty high compared to even chevron down the street. (Yes it was that serious). EDIT: Shibli, thank you for your response; however, as a business/franchise owner you should ensure that ALL platforms reflect the correct information especially if this has been unavailable for 5+ years -- you've had plenty of time to correct this information. As for the Chevron comment, this is my observation and was took my business there as of this morning. Thank you. These small things make the difference on whether someone will use your service moving forward.

Nice one stop Liquor store for any tail gating needs less than 2 miles from the RoseBowl. They got…read morea big selection of liquor/beer/wine. Ice cold beer!! Newer coolers!! Water & ice machine inside the large store has good selection of grocery items with snacks/drinks/cleaning & home supplies. -California Lottery -EBT -ATM/Bitcoin

They keep jacking the price up one minute it 4.50 then it's 5.50 they make up prices they need to…read morekeep one price