This small town pet boutique does it right! Mountain Tails has so much variety in stock, and…read morethey'll order anything that's not in stock. Both my dogs love to be spoiled, so of course I buy them the top quality foods and toys from Mountain Tails. The staff is always so friendly and are willing to make recommendations custom for my pups. If the dogs don't like a certain type of food or treat, Mountain Tails folks are always so helpful in finding a suitable replacement. I am so thankful for their expertise and overall great experience in keeping my pets healthy and happy!

I'm mainly reviewing to correct the address. Yelp shows this place around 5th and Elk but it's…read morereally a block away and on the other side of the street at 6th and Elk. As for the review: Limited selection, but probably one of everything - just don't go and expect to be picky. We went looking for a dog bone or a nylabone, and had to leave with something somewhat similar. Good folks working there.

Love this pet store! They have been so welcoming and warm since I moved to town with my kitties cat…read moreearlier this year! And they have such a great selection of cat food options that are all top shelf! Can't recommend enough

The very best!! They always remember me and my pets. The quality of selection is absolutely…read morebeneficial and the best!

Picked up some supplies for my new rescue pup at this well-stocked small business. It's a small…read moreshop but they have a ton of supplies including highly rated and high quality items that are hard to find in most big box stores.

Great variety of Dog Food and treat choices. Lots of toys and accessories to choose from as well…read more But every time I go in to get food for my dog the girl sits and watches me lift every bag of food until I reach the food I need. In 2 years she has never offered to help. I keep starting this review and then stop... however... Today was a horrible visit as my back is not in great shape and I threw it out even worse over the weekend. I hinted I could use help with the 60 lb bag of food, yet as soon as she rang me up she turned around and returned to her little seat behind the counter, resuming her position and watching me struggle to drag the bag to my car. I personally try to use local businesses, especially now a days, however I'm going to resume my dog food orders from Amazon since they will deliver to my door and often times the driver will even brings it in for me If I'm at home - THAT's customer service. I hope this person today isn't the owner as she may want to consider what's going on in the world and think about what she could do to be a little more friendly and drive business to the store. I won't be purchasing my food or treats there any longer, however. 2 stars for supplies available.

Friendly staff and a clean stocked store. They always have everything I need. I'm happy that they…read moreare in the valley.

You have a great employee Rachel she went above the call of duty to help with medicine,food and…read moreadvice she one that needs to be taken care of and keep around for a long long time Thanks Mrs. Rachel Greg Sandlin

My wife and I absolutely LOVE Guapo Dog. It's owned by a local couple, which is a win in it's self…read morebecause we don't have many locally owned stores anymore. Anyways, Anna, the owner, is very helpful! She knows her stuff, since she works with dogs in her 2nd job and loves every dog that comes in. If you need something, she will order it for you, which is just incredible. Her and her SO, Andrew, are such great people and the store is a life saver for people who are living in Snowmass, or visiting, because without it we would have to be going down to Basalt or Aspen... and it takes 40 minutes to get to Aspen nowadays, so this store is a lifesaver for us! Great store, great people and very knowledgeable. What else can you ask for?

Love this great pet shop right on the main level of the Snowmass Village Mall (at the end by Fuel…read morecoffee and the parking lot/bus depot). Arrived in Snowmass with our dog, but without our dog dishes. They had a good assortment of excellent quality options to choose from. Decided while I was there to buy my dog a new plush animal with a squeaker, and they had several that I had to decide between (fortunately my dog was with me and was able to assist in the selection). Good options for cat toys as well. The owner said she only selects toys that she tries out on her own animals, and I believe that, as the cat loves the feather toy so much that I plan to stop in and buy another one before I leave Snowmass. So happy to have this terrific store so conveniently located here in Snowmass.

I just bought yak bones and within 10 minutes my dogs dropped them…read moreon our tile floor and they shattered in such small pieces that they are unsafe to give them the bones. The were 35.00 and the person was not interested in taking them back or giving me anything to compensate me. I would never give them my business again and I have 3 dogs.

Don't shop around for food and treats, the staff have nothing but the best for your fur babies…read more I've been shopping here for my pups since I moved here a year and a half ago. We just added two more pups into our family. The food and treats are top notch, the staff really know what they are talking about. Another thing I love about Fresh Tracks is they don't try to sell you bull crap or take advantage of you. The quality of food choices is awesome, if you think the prices are high you are nuts. I've done price comparisons and they beat or are the same as online options. I am so great full we have a store like this in the Valley and will continue to shop at Fresh Tracks for our pups needs.

It's been a long time since I was so insulted and diminished. I'm not sure if the gas system at the…read moreCoop is new, it seems really difficult to read the screen in the sunlight. Plus, I feel like things used to be different in terms of the process of charging gas on ones Coop account. This morning I went to fuel up and I thought I would go to the cashier to clarify the process, as they are often incredibly friendly. The cashier explained the difference between the cash price and membership price and how to pay with a credit card at the window. When I returned to the pump I wasn't entirely clear when the pump read, "insert card or see cashier". So, I returned to the cashier, letting her know I was confused. She proceeded to instruct me on how to put fuel in my car in the most insulting and condescending tone, "You take the pump and put it in the gas tank on your car, and select your fuel...". I told her she did not need to speak to me in such a condescending manner and her response was to mock me to my face. I was astonished and won't be returning anytime soon. Young lady, your lack of customer service is atrocious and I have been pumping gas longer than you have been alive, both the tutorial and your attitude were unfitting and unnecessary. For over a decade I have loved shopping at the Coop, but today you lost a customer.

Although I have shopped at this Coop for years, I was never as impressed as I was today, and I want…read moreto share my experience. Everything about their COVID19 procedures was perfect. Let me summarize: 1. Sign on the door stating you must wear a mask 2. Automatic door, so you don't have to touch it with your hands 3. Notice at the counter saying that they have filed a statement of their compliance methods with the local authorities 4. All employees and customers wearing masks and very courteous 5. Two pen holders at the counter, one for clean pens and one for used pens 6. Helpful staff 7. I needed three things and they had all three. One (ammonia) could not be found at the local supermarket or the hardware store. But the Coop had it. I intend to do all my household and hardware shoppig at the Roaring Fork Valley Coop from now on. They even have locally-produced meats and eggs.

Employee knew the products. Location is convenient. Store was clean. Sadly didn't have the specific…read moreraw food I wanted, but had another recipe

The best pet store in the valley! They have an amazing selection of toys, snacks, and food for your…read morepets of all sizes and stages of life. The owners and staff are very kind and knowledgeable about every product they sell. So happy they have 3 locations!!

A GREAT SHOP!!!…read more Please consider supporting this business - because they "care" about their customers and are nice to the humans accompanying their customers as well. Brought Rocky and Maia in for a self-serve bath mid-July 2021. Kayla guided us to the dog wash area and was polite, professional, and patient. Clearly the dogs know she's a 'dog advocate" because both dogs were on their worst behavior during their bath time. Anyway - I am impressed by the way this business is run/managed. And the staff - are simply out-of-this-world kind and engaging. Great Job Pawsitively Native !!! ... it's nice to see a well run mountain town business after our experience in CB with an unrelated pet boarding business.

This store carries Answers and Primal products that I use to feed my dogs. I am so glad to find a…read morestore that offers both the frozen and freeze dried options for those brands. I love that you can place an order on line and pick up in store or ask for delivery! Very pleased with the service, an item was out of stock when I placed my order and they called within an hour to ask if I wanted a substitution or refund. I chose substitution and it was super easy and received a refund for the price difference. I can't wait to go back and check out what other products they carry.