Had an issue, where my keyboard had to be replaced. FixBox was incredibly attentive, understanding,…read moreexpedient, courteous, and professional. It literally occurred on my personal laptop first day on the job, and they did their best to promptly get the replacement board and fix it, ask the while reaching out to provide me with updates on the status of the part, including fixing it as soon as the keyboard arrived. Much respect and appreciation - earned Five Stars, not given

Alla P. I used Ivan's services for a long time since it was…read moreLaptop MD business. He is very thorough and professional. Always completes customers' requests expeditiously. He is excellent problem solver and diagnoses problems with high accuracy. Ability to solve problems and provide customer with solution options, sensitivity to the cost of repairs, quick and reliable service makes this shop very special. Fixbox is my "go to" place for any computer headache, upgrades. Highly recommended for any hardware and software issues with reasonable pricing and 12 months warranty for the job.

I recently moved from the San Francisco bay area. My computers were having issues - I drove by…read moreComputuners on Sunday - it was open - and Isaac went over their procedure and my problems. I returned the next day with my problematic laptop. Steve not only resolved all my issues but provided great advice on questions I had about another laptop. Both Isaac and Steve were incredibly helpful! They are located in a truly charming neighborhood. I feel so lucky to have found them! Any computer issues? Come here. Thanks so much!

I came to NY with my laptop, but left my charger in Arizona. I ordered one from Amazon; it didn't…read morework. I ordered another; same thing. My sister sent me to Computuners. On the phone, the man there said he had a beefy Lenovo charger. I left for Nanuet, and got instant, expert advice. They didn't only sell me the solution, a technician check my computer and told me I need to offload a bunch of files because my hard drive was 95% full. He explained what happened when it gets closer to full. I left wiser and satisfied with the service. My name is Lou and I stand by all my reviews.

Would definitely recommend going to this place if you have a phone issue. The staff was extremely…read morefriendly and helped me. **in the context of COIVD** the staff abided by all protocols and I felt safe while in the store.

I was forced to visit Asurion due to a Google warranty repair related to echoes heard by the other…read moreparty during phone calls on Pixel 6a. Although I am still fighting with Google for this warranty claim, I appreciate Asurion's professional and human role in this process. Due to Google's work order process, Asurion had my phone for a month, during which time all it could do was to replace the battery, something that even the most technologically-challenged person would know to be unrelated. Still, Asurion tried to assist as best as it could. Shout out to Tomme! The moral of this story: Do NOT buy a Pixel 6a.

I am so happy I trusted my gut and searched for the right tech person to address the "blue screen…read moreof death" (BSOD) that appeared on my YOGA laptop. I was determined not to take it to the Geek Squad and he was the right choice. Chris was able to save all my info before it fully crashed, wipe it clean and restore it back to a healthy working condition in 24 hours time. This guy speaks a whole different language known only to people deep in the tech industry. Thanks so much Chris for saving my laptop. Wish I could give you ten stars!

Had a good email conversation with them. But they turn down the work without even quoting a price…read more As a former VC and current commercial lender, I'm baffled that a small biz would turn down business. As a rejected customer, I question these reviews.

Davall proved to be a tech guru and did a great job for us. On eBay, I sold a sophisticated…read moreenvelope printer that can print 30,000 postcards in one hour. But, installing it is a nightmare. Luckily, Davall jumped right in and figured out the printer, the driver and the software. His labor rate is very reasonable and he did not bill us for a trip charge.

Did an amazing job and installing multiple cameras, Access points and a whole advanced Wifi network…read morefor my entire Multifamily multi-floor home with all new wiring. Extremely well priced compared to any competition, was thorough with quotes and always gave me multiple options on pricing and best methods. Always took as much time needed to get the job done right the first time! I couldn't be happier with all the work done. I already have referred him to many in my family.

Gio was outstanding…read more He helped resolve multiple issues with my monitor and printer efficiently and professionally, and what stood out most was his approach - calm, clear, and genuinely customer-focused. He explained everything in a way that actually made sense, without jargon or unnecessary complexity. Technology isn't anyone's best friend, but Gio has a rare ability to make it cooperate. He troubleshot quickly, communicated clearly, and made the entire process stress-free. I'll absolutely be reaching out to Gio again in the future and would recommend him to anyone looking for reliable, knowledgeable, and refreshingly personable tech support.

I consider myself tech savvy, but I needed help beyond my means. My house was pre-wired for…read moreinternet access, but the prior owners never hooked the wires up. Residential network help isn't easy to find so I was just guessing when I called Gio at ITProServ. Basically, I pulled a few people off the internet for Bergen County, made sure there weren't horrible reviews listed somewhere and just went for it. I promised myself that I'd leave reviews so others in my situation can get some more clues. Gio was great to work with. Super nice guy (which helps when you're bringing someone into your home) that got my job done efficiently and effectively and for what I think was a fair price. I think my job was on the small side and I know he talked about some big jobs that he has. I recommend giving Gio a call.

He responded to my inquiry quickly. He advised that it might not be worth repairing but would make…read morea house call within 24 hours for a $100 flat fee. I decided to take his advice & buy a new printer. I would definitely contact him again if I had any computer/printer problems.

Alex was prompt in replying, patient, and thorough. He guided me through a connection problem with…read moreskill and ease. Give him a call!

Jon is knowledgeable and helpful and good at problem solving...but most importantly he is willing…read moreto work with you at your level...technical with me, easy going and helpful with my wife. He's better at solving simple computer things with my wife than I am as he is so much more patient than I am. He's a great resource and a pleasure to deal with for most computer issues.

From the owner: We specialize in providing individuals and small 1 person businesses with help and support that is…read morehighly customized and in plain language. Our aim is to provide you with what you need, in the way that you want it. We understand that not everyone is a technology wiz and we work with you at the speed you desire.