1. Rizzo Andrea MD

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Sudbury, MA

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Rizzo Andrea MD

5.0 (1 review)

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3 years ago

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I don't understand the low rating given to Charles River Med Assoc…read more The people that make the appointments are kind and try to get a time that works for patients. The aide's & doctors are kind and easy to speak with.

The billing department is poor at best. I had a claim issue for three months. The initial invoice…read morewas because Charles river billed the 2ndary insurance as primary, causing a retraction in payment. When I called the billing department back in June, I provided the primary insurance information and I was told the claim is being sent back. Then in July I received another bill. I called the billing department and was told "the claim was resubmitted but there is a balance", I explained that the balance should be submitted to the secondary insurer. I was told that they will do this. Then in August I received another bill. I called the billing department and asked why am I still receiving a bill. I was told that the claim denied stating that there is no primary doctor listed for the patient and that I would have to call my insurer to fix the problem. So I called my insurance company and was advised by the insurance company representative that the claim was never sent back in June. The provider, Charles River Medical Group, did not do their due diligence when they didn't resubmit the claim. The insurance representative asked to call Charles River billing department to resolve the issue and put me on hold. The insurance representative came back and stated they had to tell the billing representative how to reprocess the claim. The billing person at Charles River should know how to process a claim and resubmit a claim. Because of their lack of reprocessing this claim they would rather send the patient a bill. Horrible! I also filed a grievance with my insurance company.

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Repassy Medical - Business card with all of Dr. Repassy's Information

Repassy Medical

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I have gone to several doctors since I turned 18, knowing that something was wrong with my body,…read morebut not being listened to by most doctors. Dr. Repassy ALWAYS takes the time to listen to me so she gets the whole story. This has led to a definitive diagnosis for me, and since getting on the right meds, I feel great! Despite being prescribed the medication, I must point out that Dr. Repassy is not huge on medications. The medication she gave me is a prescription, but it's an all-natural, porcine-based pill, not lab-derived chemicals, so that's all pretty cool. Dr. Repassy loves doing weight counseling, and she's even gotten me more active. She has great ideas for fun ways to lose weight and she really understands how the body works. Lastly, her entire staff is amazing. For the first time in my life, I don't dread going to the doctor's office.

Dr. Repassy is the most caring and compassionate Doctor I have ever had. I'm 45 and I'm proud to…read moresay I have been a patient of hers for over 11 yrs. My whole family sees her. She has a knack for diagnosing difficult health issues and always goes the "extra mile" if she doesn't know the answer right away. I feel incredibly safe knowing that my health is in "her hands!" Kara, her amazing medical assistant, is so diligent, caring, kind and one of the most hard working people in the Medical community too! There is a reason Dr Repassy has a 5 yr waiting list! I'm so grateful for all she has done for me and my family and continues to do!

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Rizzo Andrea MD - internalmed - Updated October 2026

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