I experienced the most rude and disturbing behavior by one of their staff over the telephone that I…read morehave finally decided to find another doctor! It had happened before over the phone that one of the women receptionists spoke rudely and treated me like dirt over the phone. This happened when they were still located at their old address. However what occurred on May 21st was totally outrageous that I don't want to goe back them office after the experience. Here's what happened. Another doctor's office told me that they needed a "referral" from my doctor at Needham Family Practice. So I called them and a woman answered the phone. Maybe because she is basically anonymous she feels that she can verbally abuse callers I don't know, but after I explained what I was told by my other doctor's office staff, the woman abruptly interrupted and said, "First of all, who is this?" After I told her my name and info she stated, "Your last appointment was in July of 2014." As if this was some sort of problem. I had to explain that I had had to delay my followup appointment because of a death in the family. She cut me off again to say a referral wasn't needed. So, I told her how the other doctor's office had just called me and she again very rudely cut me off and ordered me not to yell at her! I was dumbfounded at this bizarre behavior from this receptionist, especially since I hadn't even raised my voice at all. Peeved I stated back to her "Wow, if you think that's yelling you've never heard me yell." She continued talking to me in an extremely rude and combative manner. So I just hung up, otherwise I would have yelled at her. I wrote my doctor Dr. McWha and told him that I didn't "want come back to your office after this experience," and that "I won't feel comfortable having to be confronted by this person in the future." I paid him the kindness of writing a letter explaining why I didn't want to use their services anymore and he just ignored my letter. He once wrote me a letter because I had to change an appointment, but I guess their staff is sacrosanct. In my opinion Dr. McWha wasn't a bad doctor nor Dr.Corcoran, however their preformances as doctors doesn't out weigh the negative treatment of the harridan I encountered. A previous doctor who worked there Dr. Finn, who has moved on, misdiagnosed an infection on my father's legs. He said it was "salt." It wasn't salts building up and oozing out of his legs it was a virulent infection which ended up killing him. So, yeah, there has to be a better place where the staff is nicer and the doctors are better than Needham Family Practice. Since the office moved it is not as close to the main hospital either.

Avoid: doctor cares more for his financial well being than your well being…read more I never thought I'd write a negative review for a doctor. However my wife and I have had a terrible experience with the doctor and their billing practice. The short of it is, the doctor moved locations and because the new location was much less convenient, we canceled our appointment. We spoke to them twice before the date of the appointment, and both times requested to cancel the appointment. Doctor's practice did not cancel the appointment and then charged us a no-show fee. We called to ask them to remove this bill as it was inaccurate. We called multiple times and left messages, but no one returned a call. Finally after our frustration was mounting, the doctor himself called. Instead of listening to us, it was clear from the beginning that the doctor had it in mind to "tell us off." The call was a formality merely. He asked if the call was being recorded, and when I told him no - he proceeded to tell us how his staff is never wrong and that it's our problem. He was curt and condescending in his tone - and he clearly did not really care. When I mentioned that we canceled because their practice had moved locations, he did not seem to care. As long as he got his money, even for billing us wrongly, it did not matter to him. He proceeded to hang up on me as well. He said his piece, he told me off, and he had no further need of wasting his precious billable time on me anymore. I would like to call out the front desk staff is very kind and patient. Excellent bedside manners, so to speak. However the doctor does not embody these traits as well as his staff. He could learn from his staff. It's unfortunate that our medical system places the doctor's financial growth at the opposite end of patient well being. If you want a doctor that cares for you and bills you for services actually rendered, this is not your doctor. There are many more in and around Needham and Wellesley that I can recommend.

Although it took me months to talk with someone who didn't steer me wrong, once I got hold of Tina…read moreshe was immensely helpful and everything fell into place. My doctor, Dr. Ting, is everything I could want in a doctor--knowledgeable, thorough, and compassionate. She really seems to care about her patients. I'm happy to be able to revise my review.

One visit, so far, and I was most comfortable and pleased with the knowledge, kindness, and…read moreexpertise I experienced!

He should not be in practice. He gave me three (3) Vivitrol injections during ONE office visit, and…read moreended up paralyzing me due to spinal cord injury. CAN BARELY DRIVE SOME DAYS. The shots should be given a month apart, NOT DURING ONE OFFICE VISIT, and his "assistant" injected me directly below the bottom of my spinal cord. 3x, yes three times. Was injected not only three times but also directly at the base of my SPINAL CORD. CAUSED ME PERMANENT SPINAL CORD INJURY. THEN THEY LIED ABOUT THE DATES WHEN I REQUESTED MY MEDICAL RECORDS. AVOID AT ALL COSTS.

I have mixed reviews after 15 years with the group-- I guess it depends on the doctor you have--…read morethe office/ deck house is kind of decrepit and feels a bit unprofessional.. The nurse Janice? I dealt with ( British accent) was very helpful for things that could be done over the phone. Several times they called in prescripts for bladder infection or Lymes tic so that was hugely helpful. Easy to get referrals where you just leave info on the machine... I moved about 20 miles away so am now moving on...

I agree with the first reviewer. I switched to a different practice and never regretted it. Also…read moreone of the receptionists who sits behind the glass when you walk in is the nastiest young lady I have met in quite a while. It makes you wonder how she has survived working there for so long.

Dr Nurnberger is an excellent doctor. Very caring and listens to all I have to say. The office…read morestaff is efficient and cordial.

I found a great GP in Dr Correia and have been seeing him for 5 years now. Whenever I have an…read moreissue, he's either available for urgent care or one of the office's many wonderful nurse practitioners will see me same day. I get the best care here and they even set up referrals for me. My health has improved dramatically in the last year thanks in no small part to this office.

Dr. Repassy is the most caring and compassionate Doctor I have ever had. I'm 45 and I'm proud to…read moresay I have been a patient of hers for over 11 yrs. My whole family sees her. She has a knack for diagnosing difficult health issues and always goes the "extra mile" if she doesn't know the answer right away. I feel incredibly safe knowing that my health is in "her hands!" Kara, her amazing medical assistant, is so diligent, caring, kind and one of the most hard working people in the Medical community too! There is a reason Dr Repassy has a 5 yr waiting list! I'm so grateful for all she has done for me and my family and continues to do!

I have gone to several doctors since I turned 18, knowing that something was wrong with my body,…read morebut not being listened to by most doctors. Dr. Repassy ALWAYS takes the time to listen to me so she gets the whole story. This has led to a definitive diagnosis for me, and since getting on the right meds, I feel great! Despite being prescribed the medication, I must point out that Dr. Repassy is not huge on medications. The medication she gave me is a prescription, but it's an all-natural, porcine-based pill, not lab-derived chemicals, so that's all pretty cool. Dr. Repassy loves doing weight counseling, and she's even gotten me more active. She has great ideas for fun ways to lose weight and she really understands how the body works. Lastly, her entire staff is amazing. For the first time in my life, I don't dread going to the doctor's office.

This is a review of Dr. Bahn's office, not Dr. Bahn. I have been a patient of Dr. Bahn for a…read morenumber of years, and I really like her. Emerging from the pandemic, I wanted to get my eyes checked again so I called for an appointment. I was given an appointment and then I received a call that my appointment would be canceled unless I called to discuss my insurance. I have Tufts Health Together presently, which is a MassHealth plan. I have had lots of other types of other insurance in the past, and this is only temporary. When I finally talked to Dr. Bahn's office, the woman who spoke to me was very, very curt with me (as if she didn't want to waste her time with me), as she told me Dr. Bahn didn't take my insurance and that she was canceling my appointment. I asked her how much it would cost to pay completely out of pocket, and she said and I quote: "It's $175.00 just to walk in the door." I really like Dr. Bahn but I will never return as her patient even if my next insurance is the best that money can buy. People should be nicer to one another, especially now.

Dr Bhan and her staff get a 5 Star rating from me! I have been a patient of Dr Bahn's for…read moreapproximately 5 years. I recently had to have cataract surgery on both eyes. The sudden onset of vision loss was of great concern to me. Upon contacting Dr. Bhan's office, Dr Bhan made time to immediately see me, no days of waiting. My access to her care was immediate and excellent. Dr Bhan's outstanding "bedside manner" is warm, reassuring and highly informative. Her compassionate demeanor immediately gave me great confidence and reassurance that all would be fine. Upon my arrival at her office, I was immediately taken into the exam room. The exam environment is clean and filled with what appeared to be every conceivable type of equipment she would need, as well as several models of the human eye and associated structures. These items help me understand what was wrong with my sight and how Dr. Bhan recommended we solve the problem. I decided to go forward with having both eyes corrected. Karen in the front office was a very valuable asset to me. She explained all the pre-op requirements, ordered specific medication for pre-op preparations and was there to assist us every time we called. Thank you, Karen! When I arrived at the hospital to have the procedure performed the intake and day surgery preparations were fast and easy. Dr. Bhan greeted me in pre-op, once again thoroughly explained what was about to happen and out, I went! After two weeks of recovery my sight is 20/15 and I have never been able to see so clearly. Thank you, Dr. Bhan and your Staff, for being professional, competent and compassionate.

I made my decision to come here today based on the Yelp reviews I read. Based on my experience, I…read moredefinitely recommend this outstanding medical facility for anyone. I needed two bags of iv fluids. It was so nice to be able to receive them here (rather than in a busy ER). The doctors, nurses, techs and all of the care providers are truly stellar. A very special thank you to Ana!

They disappointed me today. After rushing to get here and getting people to cover for me at work…read more.. for an x ray... they told me they didn't have an xray. It was 3 PM. I mean... why? Isn't this "urgent care" -- that would seem pretty important to an "urgent care". Ok you don't have them for the entire day but it should be a 9 to 5 job. I went someplace else. Now I see why people just go to the ER.