1. Riviera Towel Company

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Santa Barbara, CA

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Riviera Towel Company

4.8 (18 reviews)
Open • 10:00 am - 5:00 pm

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Recommended Reviews - Riviera Towel Company

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a beautiful detailed towel dish/ hand / bar
Mickie M.

I adore this place , there's so much to look at and you can tell they take such pride in their store so my many unique thoughtful gifts to choose from and from any price ranges now matter your budget you will find something very special. I can't wait to go back . The customer service was friendly and kind and nothing less than superb, I believe Fabian was his name . I was given a gift card and have received several gifts in the past from here my only criticism is about my self that I waited so long to check this truly special place out !!

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3 months ago

Helpful 1
Thanks 0
Love this 3
Oh no 0

1 year ago

Helpful 56
Thanks 24
Love this 57
Oh no 1

3 years ago

Helpful 17
Thanks 5
Love this 12
Oh no 0

1 year ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

2 years ago

Business owner information

Photo of Shannon D.

Shannon D.

Helpful 5
Thanks 1
Love this 5
Oh no 0

2 years ago

Business owner information

Photo of Shannon D.

Shannon D.

Helpful 3
Thanks 0
Love this 3
Oh no 0
Photo of Janine D.
29
127
19

1 year ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

1 year ago

They have a fabulous selection of so many cool gifts and bags and clothes and more. Plus...big plus...Fabian makes it fun to shop!!

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Ted C.
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2929
4637

4 years ago

Helpful 3
Thanks 0
Love this 3
Oh no 0

2 years ago

Business owner information

Photo of Shannon D.

Shannon D.

Helpful 0
Thanks 0
Love this 0
Oh no 3

2 years ago

Business owner information

Photo of Shannon D.

Shannon D.

Thank you for your review! Fabian IS THE BEST!! WE completely agree!!

Helpful 3
Thanks 0
Love this 3
Oh no 0

4 years ago

Helpful 5
Thanks 1
Love this 5
Oh no 0

2 years ago

Helpful 3
Thanks 0
Love this 3
Oh no 0

5 years ago

Helpful 4
Thanks 1
Love this 4
Oh no 0

3 years ago

Helpful 3
Thanks 0
Love this 3
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

7 years ago

Helpful 2
Thanks 0
Love this 2
Oh no 0

7 years ago

Helpful 2
Thanks 0
Love this 2
Oh no 0

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Review Highlights - Riviera Towel Company

“It looks so fun from the outside and is even more fun within if you get to talk with Fabian and Shannon!”

Mentioned in 2 reviews

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Kariella - Colorful clutches

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5.0(2 reviews)
8.5 mi

Cute clothes and bathing suits! Lots to choose from. love the new State Street store!read more

For years, I have been a huge fan and customer of Kariella store and make several trips each year…read moreto Ojai to purchase new outfits from them. Their clothing is gorgeous, high quality, and unique. I was elated when I saw they had opened a store on State Street in Santa Barbara. My first visit was to buy a gift for a friend (she loved a pair of wide leg linen pants I had and I wanted to get her something similar). I found the item I was looking for and asked the cashier what the return policy was. I never asked before because when buying for myself, I make sure I 100% want the item and it fits perfectly, as I hate to return stuff. I was told I could get my money back if I returned it within 14 days with receipt. After that, it was store credit only. The pants did not fit my friend, so I went to return them. I was told I could only get store credit. I phoned the Ojai store and explained what happened, and they allowed the return for cash. I will not go into detail as to how I got treated when I returned the pants once again to store manager Andrea. It was the most obnoxious, ungracious way to treat a great customer. So for all of you who go shop at Kariella and I highly recommend the store, just avoid dragon Andrea. You can't miss her : hair uncombed, tattoos all over, bare stomach hanging over clothing that is 2 sizes too small for her weight, looking like she just came rolling in from having spent a night in a biker's bar. The other girls who work at Kariella are super friendly and nice, just like the people in the Ojai store. 10 stars for Kariella! -100 stars for Andrea!

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3.0(8 reviews)
5.4 mi

Today I was visiting Summerland with my husband and dropped into a the Heidi Merrill store. I love…read moreHeidi Merrick clothing and I was looking forward to picking up some new pieces for myself and my daughters. I was in the store about 15 minutes and was completely ignored. No hello, no acknowledgement whatsoever. A group of women were in there ooohing and ahhing over their pal in a lovely orange dress. The saleswoman seemed perfectly happy to help them but utterly ignored me. I actually took another lap around the store, hoping that someone would at least take notice but nope! So I left. I still think Heidi Merrick clothing is lovely, but this experience definitely changed my desire to give the company my business.

I ordered my swimsuit bottoms and was told a week later that they had sold out. We decided to try a…read moremedium and then they were lost by ups, now we are about 3 week in and at this point I am feeling pretty frustrated and was ready to throw in the towel. I contacted them and they immediately took action, found the large I needed in a sister store and sent them out same day. It sucks that one bad review can shape a small business and take away from its customer service. My experience, while frustrating at first, turned into victory and I couldn't be happier with the help that I received. Additionally, my bathing suit is so cute and the quality is exceptional. I will absolutely shop here again and just wanted to praise the people that work there and give them a quality review Thank you for Your service!

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Riviera Towel Company - accessories - Updated October 2026

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