I am very thankful for Santa Barbara Airbus getting me from Goleta to LAX on time. I was caught in…read moretraffic during my drive down from Lompoc, CA, and the driver, passengers, and staff were very helpful in making sure I was accommodated. I left my car at the Goleta terminal, as I have done in the past. As a side note, I also wanted to ask whether there is still a discount for customers who drive down from Lompoc, since doing so saves Santa Barbara Airbus fuel, time, and labor. Either way, while the departure from Goleta was hectic, it was ultimately successful, and I appreciated the assistance. Unfortunately, my return experience was not as positive. When I arrived back in Goleta, I noticed that my car was not parked in the front lot, where it has always been in the past. I asked the driver if he could help me get my car and my keys. He had already unloaded my luggage and was seated back in the driver's seat. When I asked for assistance, he casually shrugged his shoulders and appeared unconcerned. At that point, it was after 10:00 PM. Although we had arrived about 35 minutes early, I was standing in the parking lot with my luggage and no clear direction about where my car was or how I was supposed to retrieve it. I finally had to ask the driver if he was simply going to leave me and my luggage there and drive away. Only then did he ask me for my name and phone number again, make a call, and begin looking for a solution. After about 15 minutes, a very kind young lady came to assist me. She explained that she was "on call" that evening, confirmed my name, showed me to my car, and pleasantly helped me continue on my way back to Lompoc. I truly appreciated her professionalism and kindness. However, I did pay for parking. Only the first five days were free, and I was charged for two additional days based on my return date. Someone forgot to move my car to the front parking area and failed to inform the driver about my keys. That oversight placed the driver in an awkward position, required another staff member to come assist me after hours, and delayed my trip home after a long day of travel. Santa Barbara Airbus is better than this. Extending a 17-hour travel day because of a preventable communication failure is not the level of service I have come to expect. I hope this matter can be reviewed so that future passengers are not left in the same situation.

I would give them more than 5 stars if I could. It was my first time using SB Airbus and I was not…read moredisappointed. I arrived early and the lady at the front desk greeted me was quite chipper considering it was 5:20am. The bus driver was helpful and helped me tag my bag. The bus was so comfortable and quiet, it also had free wifi. For my return journey I accidentally was waiting at the incorrect stop (the drop off location), the bus driver from the first ride recognized me and pointed me in the right direction. I thankfully made it to the right spot. The employees are kind, helpful and work hard to get you to your destination. I would definitely use SB Airbus again.

Jump on the Bus handled all of our wedding transportation, and from the initial quote to the final…read moredrop off, they were a dream to work with. Once we booked, we were connected with Lindsay, who was incredibly responsive and always easy to reach. She answered every follow up question and made deposits and payments simple and stress free. It truly felt like we were working with people who love what they do and care about the Santa Barbara community. We even got to choose custom wording for our buses before and after the ceremony, which added such a fun and personal touch. On the wedding day, the drivers were friendly, upbeat, and so accommodating. They let us play whatever music we wanted and made sure all of our guests felt comfortable. I had also used Jump on the Bus for a bachelorette party and had the exact same smooth and enjoyable experience, which says so much about their consistency. I cannot recommend this company enough. Whether you are a future bride or someone planning an event, this is the team you want.

We had an epic time celebrating my 50th birthday! Lindsay was super responsive throughout all the…read moreplanning. Tony was the best driver and accommodated all our requests! Highly recommended!!

We booked Rockstar's trolley for our after party transportation after our wedding. They were…read moreextremely communicative and their prices were extremely fair. It was so easy to book our transportation with them. Our guests were delighted to be able to take a trolley to our after party, and our driver Tim was so lovely! He let us play our own music which was awesome.

We booked Rockstar Transportation (who is affiliated with Sblimos.com) for transportation to our…read morewedding ceremony and confirmed everything the night before, so we thought we were all set. Unfortunately, no one showed up on the day of the wedding. After repeatedly calling to figure out what was going on, we were eventually told that our driver had forgotten about us and would be more than 40 minutes late. At that point, we had no choice but to cancel and scramble for another way to get to the ceremony. Instead of arriving in the transportation we carefully planned and paid for, I ended up squeezing my wedding dress into a friend's pickup truck just to make it there on time. I understand that mistakes can happen, but forgetting a couple on their wedding day is unacceptable. I would not trust this company for an important event.

Ojai Limousine helped me out in a pinch to get to LAX. Always helpful and informative they make…read moretraveling seamless. Cheers

The drivers were friendly, on time and good safe drivers. Will definitely use in the future.read more

The driver was on time and patient while our guest finished talking with supporters. They had a…read morecomfortable ride home.

We've used Richard and Private Car Transportation twice now for work productions, where we are…read morecarting cast and crew to various locations throughout the day - and they were incredible both times. We loved Omar and can't tell you how incredible it was to have a communicative, happy driver! Very professional, clean vehicle, and made our week smooth.

Used the service for a trip to Spain. I needed transportation to LAX from Santa Maria. I tried to…read morebook online but kept getting a code required message that was supposed to be sent to my email. I never got the email. I tried this for several days and gave up and called to book. Booking by phone was fast and the operator was helpful and informed. She did not know why I was having trouble booking online. She said you could eat/drink in the vehicle but to not leave a mess. Total cost for roundtrip transport for my situation was just under $180. On the day/time of my transport, I parked my car in the general airport parking lot (free). I had to fill out some paperwork because my car was going to be there for more than 2 weeks. Shuttle was ready at the scheduled time. We made stops in Buellton and a rest break in Ventura. Driver was good but spoke very little English. A/C was functioning properly as it was hot outside. There is no form of entertainment (TVs), outlets to charge your electronic devices (phone), or WiFi. This is definitely a good service for the cost.

HORRIBLE experience at LAX. We were told wrong information about the pickup time for an earlier…read moreshuttle then 4 hours later, the driver wouldn't accept the emailed QR code because there was "no passenger name" attached to the reservation when the company had called half an hour earlier to confirm. When I called to talk to the manager, he kept talking over me then hung up. BUYER BEWARE that this company is a mess and customer service is severely lacking.

This was a decent ride around a small part of the city. My driver was Joe. He seemed knowledgeable…read moreabout the history and landmarks. We stopped at a church to take pics and had sufficient time to snap other photos along the tour. This was especially perfect for a warm, sunny day.

Santa Barbara Trolley Tour (Booked via Viator.com)…read more We booked this tour through Viator for $28 per person (non-refundable), and I have to say -- it's an affordable, worthwhile way to see Santa Barbara and Montecito if you're short on time. The tour runs about an hour and a half, narrated the whole way through. Our guide, Rusty, was excellent -- knowledgeable, engaging, and easy to listen to. He mixed history with fun local details, pointing out landmarks, residents, and even a few celebrity homes. His energy kept the ride interesting from start to finish. Pro tip: Seating is a bit of a luck-of-the-draw situation. There are about four or five seats where the window is completely down -- perfect for pictures. Otherwise, most windows stay up and only open a crack for air. If photos are important to you, get in line early so you can grab those open-window spots. It's two people per bench. The rest stop was at the historic Santa Barbara Mission. We had about 15 minutes to use the restrooms, pop into the gift shop, and take pictures of the Mission's beautiful exterior. (The church wasn't open during our visit, but it often is, so worth checking next time.) Along the way, Rusty also pointed out some things I never would've noticed -- like enormous fig trees scattered around town, a fossil of a blue whale, and even a giraffe peeking its head out near the zoo! The Spanish-style architecture throughout Santa Barbara was another highlight, and being able to see so much in a short span of time made this tour feel really efficient. Meeting & Drop-off Spot: The Garden Street Visitor Center (close to the Carousel House). For brand-new visitors or anyone with limited time, this is a perfect introduction to Santa Barbara. Big kudos to Rusty for making it such an engaging ride.

Nikki was wonderful! Everything was taken care of, imagine how relaxing that is? Not only our…read morewinery stops but she found garden stores and a farm stop for us. It was so relaxing and the perfect way to spend the day on our anniversary.

We had the best day with Nikki from Solvang wine tours! From pre planning to picking up lunch for…read moreour group of 14 to day of wineries, she was fantastic! Couldn't recommend Solvang Taxi and Wine Tour more. I will definitely be using them in the future!

My family comes to the Santa Barbara/Solvang area every year in April and we use this company for…read moreour transportation and wine tasting. Do yourself a favor and book your transportation thru this company. Chris is a gem and we would not consider using any other company.

NEGATIVE 5 STARS. Customer service BEFORE the ride is SO BAD they will end up on your "never use…read morethis service provider list" I Emailed them for a quote from their website SEVERAL days ago. Received the following quote SEVERAL days later . That should have been my first clue . If they can't get you a quote on a timeley basis how can you rely on them to show up on a timeley basis? From the South Bay to LAX in a Cadillac (not even a limousine, a cadillac!) "Below please find your price quote. Should you have any questions, please contact us at (805) 568-5466. Rate Description Amount Flat Rate: $180..00 Std Grat: (20.00%) $36.00 Fuel Surch: (4.00%) $7.20 STC Surch: (4.00%) $8.64 Admin Fee: (10.00%) $18.00 Estimated Total (USD): $249.84* First off Chris Heckler , A flat rate of $180 is just ridiculous. Standard Gratuitity? There is no such thing as a Standard Gratuity. Gratuity is based on service and as per the following email I received from you would that standard would be ZERO as you have no standard of customer service. WTH is an STC Surcharge? and WTH is an Admin Fee? and you are only "ESTIMATING" that ? Seriously. To which I replied in an email, "you're joking right?" And then, Mr. Customer Service Rep of the Year (sarcasm) emailed the following: "No not at all. I am in business to make a living. If you cannot afford our service then I'd recommend taking a taxi." Word for word this is his attitude. Guess What Mr. Chris Heckler, your rude and assuming email and list of 'surcharges' and gratituties shows me you are the scruge of your business. I wouldn't step one foot into any of your vehicles if YOU PAID ME TO and from the other review here on yelp, it looks like this is the way you roll.

I wanted to surprise my wife with a town car ride to LAX to start our Hawaiian vacation versus…read moredriving ourselves. Everyone's prices were within a similar range but these guys were the most friendly & helpful of all the calls I made to inquire about services. I booked them & instead of my wife being surprised with a town car, they surprised me with a full stretch limo! What a way to start our trip out & while I fully don't expect the limo tomorrow when we get back, it was so awesome that I won't ever bother shopping around next time we need a car service. Class people & outstanding customer service. A+++ & highly recommended. I wanted to add that we were picked up by the same driver (Amy) & she was awesome again. Very nice clean escalade (I think maybe suburban). Anyway, great driver, great service, will use again.

Best service and a great time ! If your trying to party or do special date this is the way to go !read more