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    Rivian Service Center

    3.4 (24 reviews)

    Services - Rivian Service Center

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Rivian Service Center Photos

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    Recommended Reviews - Rivian Service Center

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    Brand new 2025 R1s Tri motor (storm blue)
    Liz A.

    First time bringing the riv to get serviced. I am quite pleasantly surprised at how easy this was! Oscar checked me in, and since they were out of loaner cars he got me set up with a rental. He kept me up to date on where my car was in line and how long it would take. I dropped off the rental at Rivian, they washed my car and she's looking good as ever. I was also surprised at the cost for some of the service items. Wanted a multi point inspection and tire rotation and together it was like $250 or so and honestly I was expecting a lot more. Exceptional customer service.

    Rivian Lounge
    Etienne H.

    Everything about Rivian is superb from customer service to speaking with expert techs, to getting a loaner or rental if needed.

    Picked up our new Rivian R1T! (Dual Motor Max in Rivian Blue & Dark AT Tires)
    Kristopher L.

    We came to this Rivian Service Center in El Segundo on May 29, 2024 because it was the only nearby location that had our specific building for a 2023 R1T (it was on sale due to it being a 2023 model). Our experience at this service center was positive overall. Our assigned delivery guide, Jason, was very friendly & professional throughout the entire pickup process. There was a slight hiccup with our lease terms being finalized, which resulted in a delayed in picking up the vehicle. We spent a total of 90-100 minutes at the location instead of the 45 minutes that were originally allotted. The service from all the employees we interacted with weee also very positive. The customer lounge was very comfortable and welcoming. It felt like being in someone's hip living room. They provided complimentary coffee & boxed water. The restroom was also very clean. Overall, this is a great service center, but we will likely be going to the Eastvale location if we need service in the future since we live in Ontario.

    The new Rivian R1 S in Dune

    Rene is an awesome service writer, he is the reason that this location is getting five stars. Jaime is an excellent technician who goes in depth explaining things to the customer. Rene always goes above and beyond, when a mistake occurs, he is sure to fix it, and ensure that the customer is treated well. Since my car is still under warranty, I cannot comment to the cost of maintenance. Although everything seems to be reasonable.

    Front desk

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    3 months ago

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    1 year ago

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    2 months ago

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    5 months ago

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    1 month ago

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    1 year ago

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    3 months ago

    Good service. No Rivian's to give me so gave me uber vouchers. Car was done in good time. Staff friendly.

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    2 years ago

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    4 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    3 years ago

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    5 months ago

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    2 years ago

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    2 years ago

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    2 years ago

    Loved popping into Rivian to see what the store and trucks are all about. Super welcoming staff and cozy space.

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    2 years ago

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    3 years ago

    Nicest guys you'll ever meet! Made my delivery process as enjoyable as I hoped it would be!

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    3 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    Ask the Community - Rivian Service Center

    Review Highlights - Rivian Service Center

    I am here to sing the high praises of the Rivian Service Center, and more specifically, Kyle, their service advisor.

    Mentioned in 2 reviews

    Read more highlights

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    Torrance Motors

    (132 reviews)

    Had 1.25" front leveling spacers installed along with an alignment on my RAV4. Dropped it off right…read morewhen they opened at 8:30 AM and it was ready by lunchtime. The alignment was slightly off at first, but they told me to bring it back and got it dialed in perfectly the following day. They stand behind their work and even told me to come back if anything needed to be re-torqued after the suspension settled. The results came out great. The stance looks much better with the factory rake reduced, and the ride quality still feels smooth and OEM-like. No noises, vibrations, or issues afterward. The vehicle drives straight and handles great. Professional service, quality work, and solid communication throughout the process. Definitely recommend if you're looking for a clean leveling spacer install done right.

    Torrance Motors took great care of my 2014 Chevy Spark and made what could've been a stressful…read morerepair feel smooth and straightforward. They replaced both suspension control arms and clearly broke down the costs for me upfront with no surprises, no pressure, just honest work. The team was professional, communicative, and efficient. You can tell they know what they're doing and actually care about getting you back on the road safely. Pricing felt fair for the work done, especially for something as important as suspension. I'd definitely come back and recommend them to anyone looking for a reliable shop in the area.

    Precision Auto Care

    Precision Auto Care

    (197 reviews)

    I brought my Tesla Model 3 into Precision Auto Repair this morning for a complex suspension…read moreissue--a type of repair I was nervous about taking to an independent shop. I am so glad I did! From my initial call to the final pickup, the experience was 5-star perfection. Sam was the technician who handled my car, and he was an absolute professional. He provided a clear, transparent quote and walked me through exactly what needed to be done, demonstrating an in-depth, OEM-level understanding of the Model 3's unique chassis and systems. The work was completed on time, and my car is driving like new--actually, even better than before! Their name, Precision, truly fits the quality of the work they deliver. It's hard to find honest, highly skilled EV mechanics, and Sam and the team at Precision Auto Repair are the gold standard. Thank you, Sam and Precision, for the exceptional service!

    I corresponded with Precision Auto Care via Yelp chat, and they were very quick to respond,…read moreanswering all my questions and being upfront about charges and anticipated timeline. They were one of few shops I found that would do vehicle repairs with outside parts provided by the customer. They scheduled an appointment for me right away, which was easy and seamless. They were able to get the job done in the amount of time they initially quoted, and the price was much better than what the dealership would have charged me. So far so good and my car is running smoothly!

    Rivian Service Center - autorepair - Updated May 2026

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