Cancel

Search

South Bay Ford Service

3.8 (320 reviews)
Closed 7:00 am - 6:00 pm

Get pricing

Response time

3 hours

Response rate

100%

Services - South Bay Ford Service

Check engine light

Engine oil light diagnosis

Auto general diagnosis

19 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

South Bay Ford Service Photos

You might also consider

Recommended Reviews - South Bay Ford Service

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Estimate
Craig W.

I've been going here for years despite it being a dealership. I've recommended them to family and friends for oil changes and tire rotations and service. I've always had a pleasant experience. The staff is pretty friendly and you even get a coupon for the cafe while they work. I noticed they have TWO signs in front of the service department for a $79 - 45 minute or FREE! oil change so I stopped in today with my Mazda CX-50. I was informed by the estimator that it would be 2-3 hours to do the oil change. I was a bit surprised but by the extra 2 hour and 15 minute delay, but they looked busy-ish and I said ok. He the hands me an estimate for $250. (See attached). For an oil change!!!! My last full synthetic change including tire rotation at that SAME service department was $125. I asked the estimator if he thought double the price was a good estimate and he said: " I don't know you and (what??) you brought in a foreign car (it's a 4 cylinder Mazda-- that is in their system) that was a good "guesstimate". His words. I asked him if he was new and he said he's been working there for 21 years. Wow. Was he misinformed, just being lazy, having a bad day, or just deceitful? I don't really know. He never admitted fault or offered an apology of any kind. He did eventually agree to give me the $125 price I got last time (after we talked over each other), but at that point, my trust was lost with him. I decided to get my keys and leave. Before I left, ended up talking to the manager who (reluctantly) informed me that yes, that was too much for an oil change since the customer price for that oil is $50. I asked about the $79 - 45 minutes or free and was told that is for Ford vehicles only. Nice. I understand it's a stressful world we live in and I know that dealership service departments make the majority of income, but seriously? How many people would have said. "Wow, that seems like a lot, but I guess that's what the 'expert' recommends so OK." Disgraceful! Shame on you for allowing this practice Ford. It's disgraceful and sad and you shouldn't be ok with it. Have some pride in what you do. If it helps, think of your mother taking her car in for an oil change. Would you really charge her $250? I hope not. Of course, you may love this place like I once did, but I'll be going elsewhere from now on.

Chris S.

I'm never having my car serviced here ever again. First I was told my car should only take a day or two. This ballooned into 6 days, which was an insane amount of time to change the battery, program a new keyfob, and fix an AC blower. During this time I was told I could rent a car from the Enterprise in their lobby and that they would cover it. This turned out to be false as a week after receiving my car my credit card was charged for the full amount of the rental. Literally the only reason why I rented the car was because it was offered. When I reached out to Enterprise I was told the South Bay Ford told them that they were not covering the cost. My guess is that even Ford wasn't expecting them to take so long on my vehicle. Additionally the service preformed was subpar at best. The battery in the new keyfob had to be replaced as it was practically dead, the metal bracket to hold down the car battery wasn't reattached, just wedged between the hood and the frame, and the AC vent wasn't reinstalled properly (see photo), and don't get me started on the complete lack of communication. They were to call me the following day after drop off to discuss the work needing to be done. They didn't. They called on the third day and told me it will be done the following day. That day came and went without a call. I called and when asking about the status of my car I was told that I had to speak specifically with my service advisor who was unavailable. No idea why anyone over there couldn't just tell me the info. Finally I was told it would be done on a Saturday and that they would call me. I called at 5pm on Saturday after not hearing from them all day only to be told the service department was closed and to call back on Monday as they aren't open on Sunday. WTF? Completely unprofessional business. Avoid them at all costs. Again, I WILL NEVER GIVE SOUTH BAY FORD MY BUSINESS and neither should you.

See all

1 month ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Bat M.
268
275
59

3 months ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Really liked the assistance that Antonio and Terrence gave to us. They even offered to wash our vehicle.

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 months ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 months ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Chris S.
427
17
2

2 years ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 1
Thanks 1
Love this 1
Oh no 0

1 year ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 1
Thanks 1
Love this 1
Oh no 0

3 months ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Clint H.
225
37
11

10 months ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 months ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 1
Love this 0
Oh no 0
Photo of Paul L.
0
84
13

1 year ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of G R.
6
16
16

2 years ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 months ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Brian D.
339
15
3

2 years ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Meg M.
96
62
2

1 year ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Good service at the front make sure you bring you box for returns for cores Becuase I guess that's a thing

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 1
Thanks 1
Love this 1
Oh no 0

1 year ago

Steve Lopez was very professional. Well informed Took. care of my vehicle. In a timely manner would definitely recommend him.

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

I went in for a service request. Steve Lopez, he's the man, very professional and prompt.

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Catie L.
39
21
12

1 year ago

Service manager is very kind and helpful. All the workers are great. I enjoy coming here

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 10
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Matt P.
23
26
39

3 years ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 3
Thanks 0
Love this 0
Oh no 0
Photo of S N.
87
13
8

2 years ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 4
Thanks 1
Love this 1
Oh no 0

2 years ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Eva K.
0
47
8

3 years ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ron S.
0
10
1

2 years ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 1

2 years ago

Helpful 0
Thanks 1
Love this 1
Oh no 0

2 years ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 1
Thanks 0
Love this 1
Oh no 0

3 years ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Customer S.

Customer S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 8

Ask the Community - South Bay Ford Service

Review Highlights - South Bay Ford Service

Steve always respects my time and insures that our vehicles are repaired and/or maintained correctly every time.

Mentioned in 28 reviews

Read more highlights

You might also consider

Jimenez Body Work - Jimenez Body Work #jimenezautobodywork #bodywork #autorepair #bodyshop #autopaint #jimenez #losangeles #jimenezauto #jimenezbodyshop

Jimenez Body Work

(1 review)

Florence

A guy by the name of Aaron Medel really messed up our whole experience here. We had our gmc work…read moretruck painted from original blue color to white. The outcome was horrendous. There were massive drip marks in the finished product as well as a ton of over spray. In some spots it looked like they ran out of paint to finish it bc there is not enough paint covering and the coat is so thin ( like rattle can ). In one part it looks like 2 different colors were used , white and some yellowish color. Also we can still see some faint blue behind the white color.. He lied to us also. Had the truck delivered via AAA tow truck on June 23, 2017 he texted us on the 28th telling us it was ready. I asked him for a photo of the truck he said he didn't have one. So we live in Mission Viejo which is a 1.5 hour drive or 3 hour round trip. On June 29th the next day my friend went out to the shop on the basis that the truck was ready, we'll it wasn't to our surprise, Aaron had said that he had problems getting it in the paint booth and that it would be ready in 2 hrs time... it's a Friday no one was looking to stick around in the heat. Plus why did he say that it was ready the day before?????? Anyways the finished product was nightmare to the heart point where it needs to be Repainted AGAIN. We are looking to sell the truck so we are not expecting a well paint job. There goes 770 dollars down the drain. Horrible customer service that guy should be fired..

From the owner: Insurance Companies Welcome!…read more Collision Specialists Automotive Paint Spray Room (available for rent) Auto Body Work Framing Fixing dents Custom paint work Color matching Repairing or installing power windows. Free estimates! We can also go to you at no cost within 15 miles.

Kiro's Auto Repair & Electric - Catalytic Converter - Jaguar

Kiro's Auto Repair & Electric

(67 reviews)

So this is the same ownership! Alex's son now runs the business and it's clear that they're cut…read morefrom the same cloth. I had a terrible experience with this shop. Took my car in and he purposefully disconnected the plug from my radiator to make it leak. My mechanic said "someone" did it to show it was broken. This is not good business practice. Stealing from people is not how you do it. Very dishonest and I would never, ever recommend Kinos auto repair to anyone out there.

I normally only write reviews for an exceptional experience - exceptionally good or exceptionally…read morebad. Unfortunately, my experience with Kiros Auto went from good to bad to the worst in a matter of weeks. This is a detailed review so for those who don't want to read this long rant, the bottom line is this shop sucks but shame on me for being penny wise and pound foolish in trusting them to fix my import luxury car. The shop is family-owned and run by brothers Kiro and Mike and their dad Alex. Mike is passionate about cars and very knowledgeable. He is also a smooth talker who handles most of the communication. He will also lie to your face. I drive a 2008 hybrid SUV that has over 100,000 miles so I knew I it was time to do some maintenance. Initially I went to this shop because they offered the best price for headlight restoration. They did a great job on the headlights so in an effort to save money, I trusted them to handle a tire monitor situation that was causing my check system light to stay on. The dealer wanted upwards of $1,500 to fix the problem. Kiros Auto said they could fix it for $700-800, maybe less because they were willing to investigate the status of each sensor rather than just trying to replace all of them. Only one sensor was bad so I felt good about the work Kiros had done. Then I ended up replacing my battery via AAA and took a road trip and my check system light came back on. I called the shop from the road and Mike said I should check the tires to make sure I hadn't gotten a puncture since they fixed the sensors. I stopped at a Jiffy Lube that checked my tire pressure and informed me that my tires actually needed replacing. Upon closer inspection I saw that my tires were very worn and nearly cracking. I was surprised that Kiro had not mentioned this to me since they were working on my tires! This should have been a red flag. When I got back to town I took my car back to them since the tire sensor repair was under warranty. They had my car for nearly a week then I got it back and thought everything was fine. Hah! Two days after getting my car back, it wouldn't start at all. I called back AAA who jumped the car and I took it back to Kiro to see if in the reprogramming of my tire sensors, something had been thrown off. Mike reassured me that this was not the problem then gave me a long speech about the poor quality of AAA batteries. He suggested the battery was bad and to test it, they put in a new battery and kept my car overnight so they could monitor and test it. Sure enough he determined the battery was not holding a charge (I did get a refund from AAA). I then let him put one of their batteries in my car and prepared to go on another road trip. I ended up stranded in the mountains when this new battery died. Upon my return, I again found myself at the shop due to the warranty situation. This time, Mike determined I had a parasitic draw on the battery due to a faulty electronic control unit (ECU). I authorized replacement. Turns out the part was a special order so I was out of my vehicle for another 2-3 weeks! I couldn't understand the delay until I pressed for explicit details which is when I realized they were ordering used parts that were actually defective. I asked them to order a new part from the dealer. When I came to pick up my car, not only was the vehicle not ready as promised, but one of their mechanics was literally still working on my car. He had my tire iron in his hand and I noticed my spare tire compartment was broken. I pointed this out to Kiro who said they would fix it along with with my windows that no longer worked. Now I'm pissed and don't trust them. I just wanted my vehicle back intact. Mike promised everything would be made right. So I was furious when I went to pick up my car to find the windows still didn't work, nor had they fixed what they broke on my car, and now my alarm didnt work either. The windows were just a quick reinitializing process but the repair for the broken spare tire compartment again required a special order. What infuriated me even more was the dad Alex trying to insinuate that I had broken the tire compartment. Since Kiro was present when I discovered the problem and I had been pretty accommodating up to that point, they didn't force the issue and agreed to repair it. They charged me another $500+ despite all their incompetence and I paid it to get my keys back and get out of the shop without incident. However I was able to dispute the charges and recover some of my money. I had to take my car back to the dealer after all. That's when I discovered they really did not know how to reprogram the ECU which was why the alarm and the windows were having issues. I also found out it would cost me $500-700 to fix the stuff they broke. All in all, these guys talk a good game and may even have a lot of great car knowledge but they are liars and cheats. Buyer beware.

South Bay Ford Service - autorepair - Updated May 2026

Loading...
Loading...
Loading...