My extended family have now bought 9 cars from Tony Mangino, we wouldn't consider going elsewhere,…read more We are always treated with the ultimate respect, we deal with Paul Bodnar. He always takes the time to explain everything to us in great detail. Never tries to rush us into making a decision. We will be customers for life.

Until today I was very happy with their sales and service. I have only needed to use their service…read morea few times since my purchase of a 2024 Outlander because I live an hour and a half from the dealership. I took my car in to my trusted local mechanic of 20 plus years this morning for an alignment, when they went to start the alignment they discover the left rear control arm had a broken bolt, so they couldnt start. I took a look at my warranty and suspension parts like this are covered, or so I thought. After a very rude conversation with service, I was told its not covered because there have "never" been failures of those parts not caused by inferior mechanics. Their final response, "you can bring it in and we will look at it, but we will see tool marks and not cover any repairs". So much for that amazing warranty. We had planned on replacing my wife's Kia with a second outlander in the spring, but after the conversation never again. My Outlander on has 37,500 miles, I am dreading the future.

I had been looking for a specific build F150 and 2010 AutoSales had one. I had been searching for…read moreawhile, mainly dealing with Ford Used Car depts around the US. Typically I was passed around from one Sales Associate to another - never any consistency or follow-up, then finally always a Sales Mngr to then have to endure 1970's Used Car Dealer douchiness. With 2010AutoSales, you deal only with the straight shooting no BS owner - what a breath of fresh air!

The most important thing is that Mark stands by what he sells. Quality vehicles and a fair price…read morefrom a dealer with a decent selection. I will be coming back soon to buy another

Helped a friend buy a car here a few days ago. Vincent is the shop owner and is not the typical…read more"used car salesman". He has quality cars and very fair prices. He had all the paperwork done, even had the license plates and everything so we didn't have to go to the dmv. You just pay and drive away. He was very friendly and helpful throughout the entire process. It's a family owned shop. You will certainly not be taken advantage of here. You will walk away feeling like you got a great deal and were treated well.

Gave my son a good car at a great price. No hard selling here. Very satisfied.read more

Mo was a pleasure to work with, no pressure like you get at a large dealership. I got an excellent…read moreprice for my Malibu, even the claims adjuster and my insurance agent and the bank were amazed at the price. If you need a car, this is the place to go.

These folks are the best! Dale, Kelly, and Ed are so honest, fair, and professional that I will…read moreonly bring my cars to their shop for any work. If you're looking to get any work done to your vehicle this is the best shop you could bring it to, it will be done right and affordable every time. I also bought a car here a few years ago, and I never had any issues with it at all, i was young and they taught me all about how to maintain the car, and always took the time to answer any questions I had. This Auto Center is a staple in the community and deserves an award for the best auto center experience you'll ever have!

I had been bringing my vehicle here for repair and maintenance for three years. At first they did a…read moregreat job. The past two visits were abysmal. May 2025 my car's check engine light went on. I brought it in and since I had an ODB reader I told them the code. They re-read it anyway and charged me labor. I didn't get the car back for days (they blamed the parts guy). Then when I pick it up, and was about two blocks away from their shop, the check engine light went on again and so did the overheat alarm. I went right back, they were already closed up. So I had to wait a couple more days to get my car back (they're closed on weekends). Turns out they didn't burp it properly. My coolant was low the next time I got an oil change (somewhere else) February 2026. Fast forward... May 2026, the coolant is low again and the check engine light went on. When I dropped the car off I left an explicit note with the code, said to not to read it again (if it would be an extra fee) and that it is leaking coolant please fix that. Did they fix the leak? Nope! They replaced an unrelated part (that may or may not have even been broken how would I know?) and never checked for a leak because they "didn't see anything". Just over two weeks later the car is trailing coolant forcing me to take it somewhere else and pay a premium (over the holiday weekend) to get it repaired. I'll never go here again and you shouldn't either.

My Brother asked me to pick him up and bring him to this little known Auto dealer; in the heart of…read moreNorth Albany. He met with the owner and his son- John Aidala and Steven Aidala, the day before, Being the Matriarch of the family, I felt he should be buying from a larger know company. The neighborhood has deteriorated over the last 30 years and to be honest, I was reluctant to even drive there. Talk about a step back in time-the 79 yr old owner was sitting right there in a 1970's desk, personally greeting anyone that came through the door. All the paperwork was really to be reviewed and more than satisfactory. The inspection had been done at the closest dealers. The son advised me he would pick up my Brother at his home, later that day. "They" would complete everything at the DMV and my Brother could drive his new car home that day. John was reminiscing about "our" school days-we all attended Vincentian Institute. If you want to seriously be treated like "you're special"-go here, Amazing family business that was just honored by the City of Albany for 75 years of service

This was written in November when we purchased the car, yet Yelp somehow buried it. It says…read moresomething that I went looking for it months later to make sure our great experience was shared! We just purchased a used car from Quail Auto Sales and could not have had a better buying experience! We had been looking for a car for our son for a long time at numerous dealerships. Although there had been cars at other dealerships that we were interested in enough to purchase, we never found sales staff that made us feel comfortable that the information we were given was reliable. For us the car was important; but equally as important was feeling that we had gotten a fair deal and trusting that what we were buying was without hidden issues. This is why we purchased from John and Steve Aidala. Their dealership is locally owned and has been for many years. The Aidala's have been part of the Albany community and pride themselves in maintaining a superior standard of service and fair business practice. We saw the car online on a rainy Saturday 30 minutes prior to Quail Auto Sales closing for that day. My husband called to make sure that they were still open and that the car was on their lot. Their website said they were not open on Sundays and we knew that this Prius was a great find. John answered the phone and my husband asked if he could make it there 10 minutes before closing, could he still look at the car? John told him that the rain would make it difficult to really look at the car and he would be happy to meet him there the next day to show him the car, even though they aren't open on Sunday. Every single interaction after that was the same good customer service, fair dealings and just an over all good feeling purchasing a car from them. I will return again to buy from Quail Auto and have recommended them to friends and family.

We stopped in about a week or so ago to look at a vehicle…read more We were assigned a sales person. Although the assigned person was very pleasant they gave us totally incorrect information about the vehicle warranty and also regarding some of the vehicle features. We did not realize the info we received was bad until we did our own research when we arrived back home. Prior to discovering the bad info we actually put a large deposit on the vehicle. Upon discovering the bad info we were going to call off the purchase but decided to go back to the dealership a few days later to speak to a Sales Manager. We made contact with a Sales Manager by the name of Walter. In short, he was honorable and outstanding! He listened to our issues and corrected the wrong feature info we were given and, more importantly, he agreed to honor the vehicle warranty that the original sales person had told us - as incentive for us to purchase the vehicle. He also assigned us a new Sales Representative by the name of Kia Smith. Kia was absolutely SUPER fantastic! She went over every feature detail, answered all of our related questions, and actually sat in the vehicle with us to demonstrate the features. Walter's high degree of integrity and Kia's truly outgoing personality and depth of knowledge saved the vehicle sale for the dealership. These two individuals are an absolute credit to their employer and we would not hesitate to purchase another vehicle from them in the future. This was our second vehicle purchase from this dealership and there will be more (but hopefully not for a while :))

I have always taken my Tundra here for service, but the last visit will be just that - my LAST…read morevisit. Simple 55K mile service and I asked for a NYS inspection. The service visit took 4+ hours (I had an appointment, so not sure why it took so long) but they did not pass inspection due to a non-working parking brake. The estimate to fix the break was $1,300! I said no thank you and I would address it elsewhere. Turns out nothing was wrong with the parking break other than the cable at the lever/pivot point needed a minor adjustment. That makes my blood boil - so dishonest to try to get a ridiculous amount of money from me for such a minor issue. Shame on that tech - very shady.

Smooth process great customer service prompt response times. Fantastic experience. The car is…read moreawesome too ! Thanks Jay ! You Rock !!!

I recently purchased a car from JBR, and I can't express how incredible the experience was! From…read morethe moment we walked in, we were treated like family. The dealer, Jay, was nothing short of wonderful. His honesty and transparency stood out immediately; he took the time to understand our needs and even cautioned us away from certain vehicles that weren't right for us given our circumstances. It's rare to find someone so genuinely invested in their customers, and that was evident throughout the entire process. After the purchase, we ran into a couple minor issues, but Jay was extremely responsive and quick to address each one. He fixed everything on the spot- no questions asked and with zero charges! For what many other dealers would simply take a half measure or turn off a code, Jay replaced the part. It really made us feel valued and reassured. We now stop and say hello to Jay every time we are passing the shop. Funny enough- we have run into people that we know at his shop, all doing the same thing. What other used car dealer has clients that randomly show up and are treated like family?! HIGHLY recommend JBR to anyone looking for a vehicle, thank you Jay!