They came and diagnosed the problem and we weren't sure we believed it was rats because we hadn't…read moreseen any rats then bam we caught one in their bait trap that very night. I am so glad we went with them and although it's going to be expensive to "wrap" our house it's worth the price for peace of mind and we won't have to worry about them chewing holes through our hoses anymore which is how we found out it was a possibility in the first place. I am pleased with the 2 guys that came to our house as they explained everything in detail and showed us proof of our problem (can't believe we weren't sure still after that). Now we are excited to get our house wrapped and these rats gone. Update: what we liked most was their degree of knowledge they had about our situation and when we caught a rat, we called them and they came out the same day and took it away so we didn't have to touch it. If i could give them 10 stars i would. We even asked them something about the "wrapping" of our house and they took the time to explain it despite the hour it was. So thankful for that.

This company frequently does not return calls. We have a contract with them for yearly termite…read moreinspections. We still have termites and they just don't seem to care. We are considering legal action for breach of contract.

We found Bertram after using one of the local major exterminators with disappointing results, we…read moreoften had to have a call them back to retreat our home after their quarterly visits. The problem went away immediately once we switched to Bertram. We have used them for several years now with great results, no need for call backs. Steven is our representative. He is knowledgeable, professional, thorough, and friendly. We strongly recommend Bertram!

My landlord had a contract with 1800pest It did not work the…read moreplace was infested They came 4 times no change I called Bertram he said no problem I will get rid of them and he did! Best local pest people around !

David was amazing! He arrived on time exactly as promised and his level of communication prior to…read morearriving was perfect. He took the time to listen to my concerns around the "unwanted visitor, aka squirrel" living in my roof somewhere. He did a thorough inspection of the house, attic space, and roof to look for damage and entry. He was very professional and actually had an opening a few days later and is coming back to make the repairs. Overall i was highly impressed and the reviews that i read online back up the professionalism. I highly recommend them if you have any unwanted wildlife in your house :)

Economical. Good value for the money Good service…read moreTruthful and helpful On time Will be using for awhile We started with extermination and preventative maintenance services

Have been using them since a bug 'attack' several years ago. Not one issue since we started having…read morethem come quarterly. Techs are always nice and thorough. They spray around the house, under the house and the lawn. Couldn't be happier! Give them a call.

Very rude man came over to look at a possible dead critter. That was the reason why we booked this…read morecompany. He did not want to look for it, just wanted to spray around the house. That wasn't going to help, he told my landlord Fu:k you and took off in his truck. Do Not Hire this company!

outstanding service and communication. This is the 5th pest control group we've used in the 4…read moredifferent states we lived and by far is the best. They do the day prior and have been prompt and effective. I really like the photo after the call of the home as it's proof they arrived when they said they would Charlie B

20 years, always did a great job with repeat schedulled service. Called ahead, came to door on…read morearrival. SDave is the best!

No, they're worse than ever. They got sold to a bigger company and I can't get anybody to come out…read moreand do anything. They'll take your money, no problem but if you have a problem, they cannot resolve it. I just don't think they care anymore. I need them to come measure my lawn, which is a simple task. I removed a lot of grass and put in rock. I've made five calls to the office and talked to somebody in Arizona. Do not use this company.

Garbage Company, Do not use Heron home and outdoor. They came out gave me an estimate which I…read moreagreed to. And then didn't show up, no call no show on 2 seperate occasions. Now they have the audacity to try and send me a bill for work never preformed. https://www.myheronhome.com/leesburg/?utm_source=google&utm_medium=gbp&utm_campaign=leesburg Completely dishonest and appears shoddily run company Do not use under any circumstances

We have used Dean's for more than 15 years. These folks are THE BEST. Throughout the years, we've…read morehad problems with different pests. One year, after being away for the summer, we had large cockroaches in the house. They came right over and BAM the cockroaches were gone, never to return! Another year, it was carpenter ants. Dean's came right out, and again, ants were gone, never to return! Just recently, with this very HOT and no rain weather, we had problems with ants and then spiders! Chris, our wonderful technician, explained the process and again, the pests were gone!!! We can't say enough of how great this company is!!! Thank you again, Deans! We appreciate you!

I had a gopher tearing up my lawn for almost a year. After trying to handle it myself with no…read moresuccess, I found Gary, and he solved my problem in one day. He is very kind, respectful, and knowledgeable. Don't hesitate to call him, he handles all nuisance wildlife.

Gary is a great guy. Very helpful and knowledgeable about pest control and takes the time to…read moreexplain things. We had a problem with squirrels chewing at our siding and he came right over the next morning to set traps. Very reliable, shows up when he says he will. Reasonable pricing. Would use his service again.

I want to say Evan was amazing this guy needs a promotion, he was extremely helpful and courteous…read more I'd recommend him to anyone I know that has any problems with insects and he will be able to help. I have worked with Terminix in the past in a different state and they were no where near as well educated as this man. It helps when you pay for something you know you are getting experience and knowledge.

A Terminix vehicle with the driver named John truck #825702 was blocking my driveway. He saw me get…read moreinto my vehicle; we made eye contact. So, I assumed he would move so I can back out. Well, that was my first mistake apparently. I honked my horn twice to have him back out. He did not move. I got out and knocked on his window. He rolled down and proceeded to scream at me to not come at him this way. Then he got out of the vehicle and said he was not moving. I told him that I was sorry I knocked, that I did not bang on it as he accused me of. I said I honked twice but he responded that he did not hear me. Seriously? My horn is 2 feet from your door! He had a chip on his shoulder, this had nothing to do with me, but he decided to take it out on me. Then he proceeded to call me a fat white woman. Lord, here we go with the fat remarks! Now my neighbor did not hear this going on, but I have reported it to him, my retirement community and the police. You do not need to come out of your vehicle to verbally assault anyone who just asked you to move. I don't get it. He continued to argue even when I apologized. This is wrong. I was not being a Karen. I just wanted to go to my appointment. AND I am 60 so who cares if I am fat or not. Just move your truck for Pete's sake. That's all you had to do. Why the drama? Why the name calling?