Our family had two bad experiences here. The doctor who examined me for any annual visit had to be…read morereminded to do a glaucoma test, and it took him two tries to get the contact lens prescription right. My husband bought glasses here, was having trouble with his vision and found out that it was because the frames were totally unsuitable. Now he is getting new frames and lenses, and we already paid Geauga Vision hundreds of dollars. We won't be going here again.

I had to make a switch due to insurance from an eye doctor I had been going to for a long time and…read moreI couldn't be happier with the switch. The staff is so helpful and nice and very welcoming every time I go in! All the doctors are very helpful as well!

Highly recommend!! Everyone at the practice is extremely professional, knowledgeable, kind, and…read moreefficient. I had a routine eye exam and selected frames afterwards. My visit was fantastic from start to finish.

Polite employees, good selection of frames. I needed prism glasses and the lens service they use…read morewere very prompt with turn around time.

Great, unique selections. Same day lenses can't be beat. Great small business, happy to support…read morethem!

I have a very difficult prescription, and it's always been a challenge for providers to get my…read morelenses right. Amanda and Steve at Eye Candy were incredible. They were confident their Zeiss lab -- in Kentucky or Germany -- could handle it, and they were absolutely right. I chose a pair of fantastic blue frames that really complement my face and style. For years my lenses have been thick, but Eye Candy was able to use 1.74 glass lenses that are the thinnest I've ever had. They took a bit longer since they were made in Germany, but the first-time quality was perfect. I'm over the moon with my new glasses. Outstanding service, expertise, and results. Highly recommend Eye Candy!

I am one of those people who obsess about everything, and eyeglasses are on my list. I used to…read moretake so much time trying to find a new pair, that my prescription would get old.. Then I found Eye Candy. So many amazing pairs that the problem becomes which one. As to customers service, a few months after I got my glasses, I fell and scratched the lens. I went in to have them re-lensed. Thanks When I went to hand over my credit card, I was informed they were under Warranty and the lens would be replaced for free. My old glasses were still so nice I had the lenses remade to my new Rx as well.

I only waited 2 minutes for my appointment. The Doctor was great. Professional and fun staff…read more Service while choosing glasses couldn't not have been better! Best stock of glass types, colors and frame styles. Truly representative of the brands they offer, including international offerings. I will definitely go back.

Knowledgeable staff, great service and unique frames. what more could you ask for? Dr. Davis rocks!read more

I haven't purchased from Europtical, but that's not enough to keep me from reviewing them…read more I have frames I love, I wasn't in the market for more, but the beloved frames of mine arrived in the post wonky and ill-fitting. I walked in, asked them if they wouldn't mind adjusting them for me and with a smile she whisked them to the back and bing bam boom - adjusted! A month or so later, the frames again began to go a little haywire so I popped in after I grabbed an Americano from the adjacent Caribou Coffee. The gentleman who took my frames warned me that the adjustment came with a certain amount of risk and by the way, the reason they went wonky was due to my removal style. I slapped my own wrist and off he went. A minute later, he came back and made sure they felt better (which they did on the first try) then sent me on my way. Both adjustments free and with a smile. Sadly, about two hours later on a flight to Chicago, the overhead bin opened during takeoff which sent a bag careening towards my head thus knocking my glasses to the floor and out of shape. I'll be visiting Europtical for yet another adjustment and while they never suggest I do, at some point I should probably buy something...

Dr. Thatcher and Angela took such great care of me! The office is very nice and they have a great…read moreselection of frames. I would recommend them to anyone! My eye exam was easy and pain free. Thank you!

The best optometrist in the city! I am absolutely blown away by their kindness and professionalism…read more Both Dr. Thatcher and Angela were incredibly wonderful in taking care of my acute concern today, and they made me feel welcome and comfortable. I'm so grateful for their help. If you have any eye concerns, simply want a checkup and prescription update, or want some fashionable new glasses, this is the place to go!

I see both Dr. Allison and Dr. Marc Landes as my ophthalmologist and optometrist. They and the…read morestaff are very pleasant and personable. They take their time to listen to me and explain all of my options. There is also an optician onsite to get glasses. I highly recommend Landes Eye.

They provided high-index lenses despite my explicit instructions and medical history. I asked the…read moreoptician multiple times about what lens were in my glasses after informing them of have issues I was having with my new glasses and them trying to adjust and fix the issues. I never got a receipt either. Derek on multiple visits stated they were not high index when I asked him. Until I emailed and demanded the information they sent to lab and a receipt did I see that high index lens are in my glasses. I brought this up and he flat out said we discussed it and I wanted them. That never happened. I had previously informed them multiple times, my eyes cannot adjust to high-index materials. To ensure there was no mistake, I provided their office with over five pairs of my previous glasses as physical proof that I only wear regular plastic. I also provide my eye records for the past 4 plus years including prescription and receipts that showed last lens were reg plastic not high index. They ignored my medical needs and the physical evidence I provided them. Which has left me with a $748 pair of glasses that are unusable. On top of giving them over 6 plus months to fix the issue. On top of Derek dismissing my concerns questions and not returning phone calls. Its truly sad that as a professional he treats and does this to his patients and lies on top of it. I only wanted to be able to see.

I was in the office for an eye exam for over three hours! I was told "the doctor had an emergency."…read moreBaloney. I was kept waiting and waiting. When the doctor finally showed, no apology at all and I could tell from his breath that he had just finished his lunch! After spending close to $900 on contacts, I asked one of the techs to please tighten the pair of reading glasses I was using. "Did you get them here?" she asked. When the answer was a negative, she refused my request! No more. I won't be going back there again. For starters, respect for the time of others would be a big improvement.

I was able to get in quickly and had an absolutely wonderful experience. The front desk staff was…read morewarm and friendly, the doctor was knowledgeable and thorough, and the optician was super fun and helpful! I have a hard time finding glasses that suit my face and it was definitely a team effort to find a pair for me! A second optician even joined in to help me on my hunt for a pair that looked good on me. I would absolutely recommend this office to anybody.