Highly recommend!! Everyone at the practice is extremely professional, knowledgeable, kind, and…read moreefficient. I had a routine eye exam and selected frames afterwards. My visit was fantastic from start to finish.

Polite employees, good selection of frames. I needed prism glasses and the lens service they use…read morewere very prompt with turn around time.

If I could give 0 stars, I would. I had a very frustrating experience with this eye doctor's…read moreoffice. I scheduled two separate appointments, and both were canceled without any notification to me. For the first one, I confirmed the appointment three times--twice by phone and once by text--yet they continued to call to confirm, only to cancel it anyway without informing me. I gave them another chance and made a second appointment a month later. When I showed up, I was told it had been canceled again, and neither I nor the staff at the location had been notified. This was a complete waste of my time, and it's incredibly disappointing to deal with such poor communication and scheduling practices.

Brunswick location: During their BOGO event, I spent over $600 on new frames/lenses AFTER…read moreinsurance. The Dr did a thorough job and recommended I start using readers (I wear bifocals). Some may say, why, isn't that why you have bifocals? Since I read a good bit & use my phone/ipad a great deal, it seemed like a reasonable suggestion. However, the whole BOGO event was wrapped around a donation of glasses to the Lions Club that appears sketchy now. The premise, if you weren't happy with the 2nd pair (which were going to be my readers) then you can donate them. The glasses arrive, I'm not happy with either pair. The readers (the 'free' pair) arrived with a broken frame & they were so tight on my face, I swear they made them in a child's frame. They swore they didn't. The office manager sent them off to be fixed. Next up, the pair I paid for, I couldn't see clearly out of the reading area of the right eye. I left with these after being told to try wearing them for a while to see if things improve. No improvement and I learned they didn't put the driving transition in the lenses. Working with the office manager, she said, she would take care of everything and make things right for both glasses. The next text I received told me my glasses were ready. Visited again to still find problems. Free frames/lenses were still tight & small, but not broken this time. She told me to wear them for a while to see if things get better (seems to be their mantra). When I wore them they are still tight & small, and I have a fish bowl view thru the lenses, which makes me nauseous. I don't wear them at all! (see why I call the BOGO sketchy). Still working with OM, several more visits regarding the frame/lenses of the ones I paid for, I couldn't see out of the reading portion & they are so heavy, they are making large indents/black and blue marks on both sides of my nose. I have been there to replace the nose pads, to bend the frames, Re-exam, etc., but nothing fixes the problem! From my last visit (weeks ago), I'm still waiting for a call back for a better solution. Oh did I mention they convinced me to take the insurance, which does nothing! Actually, they had put that charge on my bill without asking if I wanted it. When I saw it, I told them I didn't want it, but they said, it's always suggested you take it because it replaces the glasses when things go wrong. No paperwork was given to me so I could prove that it really did what they were promoting (yes, that was my mistake to fall for that BS). As a last resort on my last visit, I asked if I could just get new frames, but was told it would cost $40 more as a restocking fee...are you kidding me...no way! Exactly when does that insurance kick in? Still waiting for callback with resolutions. Needless to say, not using this business again.

I have been a patient of Dr. Sika for 24 years. He is an excellent physician and the only reason I…read morestayed with this practice as long as I did. I had an appointment scheduled 9 months ago and confirmed it when I received a text reminder on December 27. Today, I drove 40 minutes each way, arranged childcare for my 2- and 4-year-old, and arrived on time--only to be told I did not have an appointment. The front desk staff rudely and repeatedly told me that her manager "called and canceled" my appointment on January 6, 2026 at 3:30 PM. I received no phone call, no voicemail, and no written notification. I even checked my phone records through my service provider, which confirm no incoming call at that time. Despite this, the staff member continued to insist that the call was "documented in the system," with no apology and no effort to resolve the situation. This resulted in over 1.5 hours of wasted driving, unnecessary childcare arrangements, and a completely avoidable disruption to my day. Dr. Sika is excellent--but this office's front desk staff and scheduling practices are unprofessional and unreliable. After 24 years as a loyal patient, I will never return to this office. A practice that cancels appointments without actually notifying patients--and then treats them poorly for showing up--is not worthy of anyone's time.

Phenomenal group of doctors. Been a patient for 65 years, 4 eye surgeries. Their group of doctors…read moreare the best of the best!

Dr. Ghanem is excellent. Very knowledgeable, courteous, and friendly. Im so pleased after all…read moremy visits.

Terrible experience! 5 visits and they couldn't get my glasses right! Had my eye exam. Seven days…read morelater, I go to pick up my "new" prestcription, they weren't right, told me to try them at home, and come back in a week. OK. So I go back, say no, they're not working. I meet with the Dr. who DOES NOT check my eyes again, but types in some numbers in the computer. The prescription was for computer work and close up.... they gave me a prescription for Distance.. (that's not what I asked for!) I go back AGAIN... 2nd pair STILL WRONG.. I repeat.. I DO NOT NEED DISTANCE.. "Ohhh.. ok.. I will tweak the prescription".. again NO EYE EXAM.. Now....just seems like they're just guessing. I go back again.... and guess what?... they WERE STILL WRONG!.. AND AGAIN asking if I could see distance..I told him AGAIN.. they're not for distance... he says "did they know that?"......... OMG. I said "I'M DONE!!" ok... so he issues me a refund for what I paid out of pocket, and said he had to call my insurance co.. so they can reimburse them. I asked how much it would be.. he said "I don't know"... WHAT? why? didn't you submit an amount?... then charge me the difference?....... He could not answer my simple questions! "what was the total cost??" he pointed to an amount on the receipt, and I said.. why did you tell me a different amount the first day?.. His answer was "Or so you say". OR SO I SAY????????..... . WHAT?..wtf!!.. I'M SOO MAD! Terrible service terrible experience!! TERRIBLE!!!!!!!

I was highly impressed with Lens Crafters. I didn't have my eye exam here, but my glasses purchase…read morewas a great success. As soon as I walked in a friendly optician met me and asked what I needed. She briefly looked at my prescription, determined they could help me, directed me to the correct section of the store and gave me a tray to collect the glasses I liked in. She then allowed me to browse alone, checking on me once during that time. There was a good selection of name brand frames and styles. When I had chosen three frames I liked the optician took my photograph in each pair and provided me a quarter screen side by side view. This technology was very helpful in choosing a pair. It helped draw attention to things like where my eye was positioned in the lens. The optician offered good advice regarding which frame would work best with my prescription. They offered a $34 insurance that covers the frames for 1 year - replacement with $25 deductible. For payment Lens Crafters accepted my Medical Mutual insurance. They also compared my insurance price with the price of their current sale. My insurance won, but by fewer than $100. The glasses on the shelf are the actual ones you take home. Aside from brands like Ray Ban, the store only stocks one of each frame. The lenses for my frames were ready in less than one hour as promised. The optician was highly skilled in properly adjusting my glasses.

So I purchased prescription Ray ban meta glasses, the same exact size as my meta sunglasses that I…read morehave. The meta prescription glasses I purchased from LensCrafters keep sliding off my face so f'ing annoying took them back and they said it's nothing they can do, just buy nose pads. Bought different ones and that does not help. Never again

Top care here at Trepke VisionI have been coming here since I was younger and what a blessing…read morecoming here. Everyone is great! Dr. Trepke is great with kids and all patients. His staff are kind and helpful searching for the correct glasses. The type of care I and my family receive is top notch.

I had the best experience at Trepke Vision Care! Dr. Trepke is absolutely incredible and so is the…read morestaff. What a great experience!

This is a place of great care with very professional service. Dr. Clemens is excellent. I highly…read morerecommend Alessio Eye MD.

Exams and procedures for cataracts are fine. The problem is that patients are expected to sit in…read morethe lobby for 2 hours waiting to see the Dr. Many of the patients waiting, are seniors. It's ridiculous to have to wait that long for an exam and the reception staff doesn't do much to move things along. Dr Alesia is also He a bit aloof in his interactions with patients.

We've been going here for quite a few years for glasses. She has amazing designer glasses at…read moredesigner prices. I recently lost my glasses on vacation and went to find a pair. I found some that day and they got them in the next day. I appreciate their honesty on the fit and look; this is important to me considering I will wear the for at least the next 730 days. Highly recommend them!

Our whole family goes there and have had a great experience. I have diabetes and the doctor took…read morethe extra time to explain the changes in the eye she saw from the diabetes. Also, my oldest son has special needs and the staff was extremely understanding to his needs. I have bought all our glasses from her and brought them back when I needed fixed or adjustments. Today, I brought my elderly mother and we accidentally came 15 min before they opened. The doctor herself came and opened the door even before the staff was there. Always have been very accommodating to the needs of our family. You get what you pay for. If you want high quality not knock offs frames that are done properly then this is the place to go. I prefer when dealing with your eyes that you go to a qualified center then the cheapest.