Rakon was awesome to work with super easygoing, no pressure, and really took the time to walk me…read morethrough multiple vehicle options until we found the right fit. What stood out most was that he didn't just disappear after the deal was done he actually followed up and added helpful details about service and maintenance afterward, which you don't always see. The finance team was smooth and straightforward, making the process way less stressful than expected. And two weeks later, I even got a follow-up from both the service team and finance team just to check in and make sure everything was going well. That level of care and communication really sticks with you. Overall, just a solid, positive experience from start to finish. Definitely felt taken care of looking fwd to working with them again for another car. They offer a battery4life warranty I'm looking forward to discussing in more detail later :)

Update: 5/15/26 Now…read moreI gotta take them to court and file complaints with the consumer agencies. The are not trust worthy. Poor communicators and don't follow through. We canceled the warranty on a vehicle 4/6/26 in writing sent to the email address they provided us with. Well they've been giving us the run around. Called the warranty company they said they aren't even the ones that refund the money. The dealership is and the dealership never actually contacted them to cancel our contract. I purchased a Land Rover Defender from Diplomat Motors (DP). The staff was friendly for the most part, and the facility itself is beautiful and gives a strong first impression. Unfortunately, the experience with the vehicle has been extremely disappointing. Shortly after purchase, the check engine light came on. DP did address this by replacing a sensor at no cost, which I appreciated. However, the issues didn't stop there. The vehicle continued to shake when braking, which led me to have it independently inspected, something I now wish I had done before purchasing. That inspection revealed multiple leaks and additional concerns that should have been identified during routine maintenance. Given that DP provided maintenance records and also worked on the vehicle (including the O2 sensor repair), it's concerning that these issues were either missed or not disclosed. These are not minor problems, they are things a thorough inspection should have caught. To make matters worse, I purchased a $5,000 warranty, yet the car has already been in the shop three times, costing me over $1,600 out of pocket for repairs that were not covered. Overall, while the customer service and presentation were solid, the condition of the vehicle and lack of transparency around its true mechanical state have made this a frustrating and costly experience. I would strongly recommend getting an independent inspection before purchasing any vehicle from DP. If that's what you decide to do.

Our car was having a charging issues. These guys went above and beyond helping us. We don't drive a…read moreFord and they still did everything they could to help us getting it going. The charger stand wasn't wanting to corporate with our car. They were patient and kind. Even knowing they were not getting a sale they gave us compassion. If you are looking for a new car I recommend these guys based on treatment alone. If they are that kind to patrons needing help the. I can imagine how friendly and kind they will be with clients buying a car from them.

If you enjoy being treated like an inconvenience while spending tens of thousands of dollars,…read moreWestlie Ford is the place for you. Mike Melnick was one of the most unprofessional managers I've ever dealt with. Every interaction felt argumentative and dismissive. Customer service seems to end the moment they think they have the sale. Plenty of dealerships sell cars. I'd recommend finding one that also knows how to treat people.

I had a great experience purchasing my 2013 Prius! I contacted Joe in the early afternoon and was…read moreable to drive home that evening. The process was simple and straight forward, and I appreciated his business practices. Signature Motor is a small, family owned company. They have a smaller selection of cars, which indicates to me that Joe has checked them each out thoroughly and can sell with confidence in their condition. He was patient with me, answered all my questions directly, and I didn't get that high-pressure sales experience that you might encounter at a typical dealership. He's kind, and clearly loves what he does. My car is clean, well-maintained, and very reasonably priced, a bit below market value. He wants his customers to get the best deal. I'd absolutely recommend purchasing from Signature Motor Company. Thanks Joe!

I bought a car from SMC back in 2019 and all I've done over the past year is get my car repaired,…read moreover and over again. The worst of which has been a leak through my back window, which I discovered after purchase and Joe sent me to his mechanic all the way out in the middle of nowhere for repairs. Safe to say, I rearranged my schedule for those repairs, after paying all the initial money, and the window still leaks. Turns out I have to drop another $700 on this car. Go some place else. Slick and untrustworthy.

I so badly wanted to leave a 5 start review but unfortunately I'm not. Now I'm gathering paper work…read moreto take the company to court. 1 week after buying a vehicle from them and being told it was in great condition, we had major transmission issues making the car un drivable.

I had a fantastic experience purchasing my car from Apex Auto Sales. The car was spotless and in…read moreexcellent condition, just as described. I got a great deal for the price--much better than what I found elsewhere.Ahmed and his wife were professional, friendly, and made the whole process quick and hassle-free. I really appreciated their honest and straightforward approach. Every my question was answered.Highly recommend this place if you're looking for a clean car at a great price with excellent service!

If I could give a zero star I would!! Went and picked up a truck from these guys or this guy…read more(tanner day) he's the owner... but what a damn Rip off and a scam!! The "warranty" he gives is no good. Doesn't cover a single inch of the vehicle so once my truck spun a rod bearing 2 days after I got it!!! I call and they say nothing we can do about that and now I'm paying an extra 10k out of my pocket for repairs! This place is a joke! Never ever recommend this clown to anyone. Just trying to make a buck. Young stupid kid

worst dealership I've ever dealt with. The salesmen lie, they don't turn in the paperwork they're…read moresupposed to. I do not at all recommend buying from this horrible company.

I went in the morning get my car washed and it only did half my car. The other half was soapy and…read morenever dried my car. I had to go thru again to get as much soap off as I could. And again it didn't clean my car. I left a message at Kirkland Car Wash and didn't hear back. I then messaged them online and I still haven't heard back. I will never go back. Terrible customer service. I wish I could rate this place a 0

The first thing to realize about this Washougal location of Kirkland Premier car wash is that it is…read moretotally automated and there is no attendant on-site. If a problem occurs, there is no information provided there about who to call or a button to press for assistance. We've been using this location (and some of their others) for some time because a touchless car wash is preferred. We know how it usually works. Typically, it does a fair job, but this review specifically addresses our visit on 5/3/2026 when we paid $23.86 (including tax) for their premium wash. The announcement kept telling us to pull forward and didn't ever detect our large Ford Edge slowly moving forward and tell us to stop, and it just switched to saying exit. We were robbed of our money with no immediate recourse. We hung around for a minute fuming and warned off another person who came by, then headed home. I went to their website kirklandpremiercarwash.com and filled out the "Get in Touch" form. (While online I also noted others complaining about their money being taken with no wash on the Facebook Camas & Washougal Community Discussion.) A week later, since there was no response to my online contact form, I called in and the lady on the phone acknowledged they had to send a technician out for an issue on that date. I asked for our money back and she said something about having problems with the computer needed to issue refunds. She took my name and number and as of this date we still have not been issued a refund. As a result, we entered a dispute with our credit card company. Interestingly, the card we filed a dispute with no longer works at their car washes.

I bought a 2011 Audi A4 from John at bellus motors. It was a beautiful car. I drove it for around…read more300 miles and then a 'add oil' message pops up on my screen. I added a quart of oil and then proceeded on my way. Another 300 miles go by and then the same message appears. This is very odd so I do some investigating and I realize that this is a big problem. I call around to mechanics and Audi of Beaverton just to tell me that this issue is very serious and they quote me close to $7000 to fix it. I call John at bellus and he proceeds to call me a lier and says that I am making this up. Starts cussing at me while I haven't misspoken to him once throughout the phone call. Now I am out of $9,500. This is a complete scam in my opinion because I truly think that they knew about this problem.

Bought a 2004 F350 from John a couple of months back. Good experience. John was very clear about…read morethe issues this model could have, what they'd inspected and not. The truck was clean, but not detailed, so I could see the bumps and bruises. We agreed on a fair price on my trade in, as well as some work I wanted done. Picked it up a week later; everything was done. Two weeks later a thump developed, took it back and we found an issue (carrier bearing), which we repaired. The shop did a good job and no issues sense. I paid for the repair and John paid for the part that he felt they should have seen during inspection. Straight shooters. I didn't expect a new car, didn't pay a new car price and the truck has exceeded my expectations. I'd recommend them for people who understand that used cars, are used cars..not new cars with lower prices. I'd buy from them again.