I did not buy a car here. I intended to, but the vehicle I wanted to buy was just too small for me,…read moreand I had to go up a size, and none of the larger vehicles on the lot that day were a match. So, I was not able to purchase from these folks. BUT, credit where credit is due, and I want to mention that the salesperson that assisted me is a great choice for anyone interested in buying a car. His name is Mauro Granziero (yup, definitely Italian) and he was all the things you want in a car salesman, and so very rarely get - urbane, intelligent, courteous without being too much so, helpful, patient and funny. Sure wish I could have bought a car from him. The car-buying process in the U.S. is stressful, usually adversarial, and hardly ever pleasant. It's an unhappy process for the most part. Salesmen like Mr. Granziero are the solution.

I just bought a vehicle today, so I'm reviewing the sales process. Kent is awesome. I got a much…read morebetter car and a better deal than expected. The staff is very friendly and the atmosphere is relaxed. They even let me bring my dog!

Sold a car to Diplomat Motors. Extremely good and smooth process. Even after terms agreed, they…read moreoffered a free pick up at my location and brought paperwork and cashiers check. This was the easiest transfer and I was treated very well - highly recommended this place.

Rakon was awesome to work with super easygoing, no pressure, and really took the time to walk me…read morethrough multiple vehicle options until we found the right fit. What stood out most was that he didn't just disappear after the deal was done he actually followed up and added helpful details about service and maintenance afterward, which you don't always see. The finance team was smooth and straightforward, making the process way less stressful than expected. And two weeks later, I even got a follow-up from both the service team and finance team just to check in and make sure everything was going well. That level of care and communication really sticks with you. Overall, just a solid, positive experience from start to finish. Definitely felt taken care of looking fwd to working with them again for another car. They offer a battery4life warranty I'm looking forward to discussing in more detail later :)

I had a great car buying experience at Hertz today. Jeff was my salesman and I felt right at home…read moreas soon as I walked in. Jeff and everyone else I encountered was friendly. We got right to looking at the cars I expressed interest in. Jeff didn't pressure me to buy a more expensive vehicle. He was sure to show me what I wanted to see. I looked at two cars and test drove one. I liked the car. They were able to get me financing at a good rate, took my trade in, and got me out of the door with a car, same day, which is what I asked for when I walked in. I like the Hertz prices its vehicles fairly, they are transparent about the vehicles they are selling, and I was thanked for my business. I wish car buying everywhere was this easy. They didn't play games - just sold me the car I wanted without a hassle.

Steve did not wow my family with his service. We are mechanics and when we addressed him about the…read moredamage on a 2025 VW Jetta. He completely disregarded what we said and didn't even take the time to look. i'm overall disappointed, i expected more from a veteran car salesmen.

Started off great. Ahmed has an interesting wholesale approach to his business. No true car lot…read moreexperience. Located in a commercial office. The car viewed was great but he lacks in financing options and explained it takes a couple of days. He asked for a non-refundable deposit of 500.00 without knowing anything about financing options. Applied and sent immediate pre-approval letter, only to be informed he sold car from underneath me. Without much regret. I explained he could have called and asked me for deposit again as a cash offer of 17k was looming. Overall he' is unorthodox car salesman, but asking people to put 500 down, not knowing anything about financing is a weird business practice. If it was partially or fully refundable I would have done it. But Ahmed , as most capitalists are self-serving. Bring cash or else.

I so badly wanted to leave a 5 start review but unfortunately I'm not. Now I'm gathering paper work…read moreto take the company to court. 1 week after buying a vehicle from them and being told it was in great condition, we had major transmission issues making the car un drivable.

My daughter needed a car and I found one online at this place…read more We drove an hour and a half to check the car out. The salesman we had was super friendly. He found the car we were interested in and we took it for a test drive. It seemed to be perfect and decided to get it. Unfortunately, it took 3+ hours just to get through the paperwork. We negotiated the price, shook hands and signed on the X. Once he came back with the paperwork, he also came back with a mechanical disclosure. He proceeded to tell us all the problems with the car. The sway bars and bushings needed to be replaced. The water pump may have issues since thier mechanics noticed water spots around the water pump. What? We are spending over 16k for a car and NOW they disclose the problems? The salesman told us they just started doing things differently now. Well..that doesn't seem fair. We agreed on a price. I signed papers. We couldn't back out now. Rush hour was hitting and I wanted to get home ASAP. We ended up getting the car anyway and drove home. The car drove home fine. However, we have yet to fix the problems. Very disappointed with that process.

I can't recommend Tonkin2U enough! This process was incredibly easy and efficient. I was referred…read moreto this program by my bank and couldn't be more grateful - for someone who hates going to car dealerships and test driving out a bunch of cars, this process was a dream. Matt brought me a car to test drive the same day I requested it, and the next day I confirmed I'd like to buy - I had the car in my hands that same day by the afternoon! It was painless and the service was extremely professional. Highly recommend!

The service department treated me like royalty. My 2017 CrossTrek died and restarted itself on the…read morefreeway. Scared the livin' daylights out of me so I went to the service department as soon as I could -- on a Saturday -- they were ready and waiting and completely helpful. I was given a report of everything they found that might need attention and I was able to choose which items to work on. THEN THEY GAVE ME A LOANER CAR. All in all I had that loaner car for two weeks and they did a great job repairing my car -- yes, it took them awhile to pinpoint the trouble. Once figured out, they made good on their work did a great job replacing a rocker arm. I am everso grateful!

I continue to be very satisfied with the Service Department at Gresham Subaru. They're very…read moreprofessional and seem to be on top of it. The customer waiting area was pretty packed when I took my car in for service this week. It's fairly comfortable and is kept clean. They have filtered water and a coffee machine that makes a variety of hot drinks (coffee, latte, hot chocolate, tea...) and a few snacks to offer. I appreciated the heads up from my service representative, that they were running just a little behind so the wait might be longer than I'd planned, but they were able to finish the maintenance on my car within an hour and a half, so it worked out well.

If I could give a zero star I would!! Went and picked up a truck from these guys or this guy…read more(tanner day) he's the owner... but what a damn Rip off and a scam!! The "warranty" he gives is no good. Doesn't cover a single inch of the vehicle so once my truck spun a rod bearing 2 days after I got it!!! I call and they say nothing we can do about that and now I'm paying an extra 10k out of my pocket for repairs! This place is a joke! Never ever recommend this clown to anyone. Just trying to make a buck. Young stupid kid

worst dealership I've ever dealt with. The salesmen lie, they don't turn in the paperwork they're…read moresupposed to. I do not at all recommend buying from this horrible company.

Thanks everything automotive for giving me an accurate quote over the phone and being on time I…read morewould use your service again if needed

From the owner: ALWAYS ON TIME very accurate quote over the phonesame day service for Portland and surrounding…read moreareas we take care of all DMV paperwork for you with fast and friendly service we buy all makes all models will even buy boats and RV 1990 and newer

Eddie was very knowledgeable about the vehicles I was interested in and extremely patient with me…read moreand my questions. I have every confidence Eddie will "steer me" in the right direction of a vehicle suited for me ! Thank you Eddie !! ~Holly D.

Just got a trailer today, Troy was great and so was the experience! 5 stars ! One of the best…read moreexperiences, they hustled and got me on the road !

They are very kind, and will do their best to assist. I had an issue with one of my wheel well…read moresplash guards coming loose, and they let me know the best time to come in (same day!) and they took care of it very quickly. Everyone was cheerful and friendly. I am immuno-compromised so I was wearing a mask and no one treated it weirdly. They are very friendly with each other, and they all seem to truly enjoy being there. I felt very comfortable around them, and they were very helpful:)

Said he would fix the window trim before we purchased the car. THEY DIDN'T…read moreSaid they to call them before we got there and they would fill the gas tank. THEY DIDN'T Sent us off of the lot without a trip permit, nor plates. (We should have checked, but when we realized that we were driving illegal, we called and asked for a trip permit nor, we were told "No"