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TRD Motors

2.3 (9 reviews)
Closed • 9:00 am - 7:00 pm

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Kathi S.

Buyer beware! Vehicle was checked out by mechanic, report attached. They went to great effort to cover up the damage but deny everything, of course. Note the report from the mechanic says non-repairable! They won't even answer the phone now. We inquired about the noise coming from underneath, they claimed it was the spare tire rattling and tightened it. They advertise that the vehicle will have a full tank of guess, when in fact, when we test drove it and paid for it, it had 3/4 of tank. When we picked it up, it was down to 1/4 of tank. I know this should have been a big red flag. If they make this right, I'll remove the post. Do not make the mistake I did, I thought they were trustworthy.

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5 months ago

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11 months ago

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8 months ago

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2 years ago

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4 years ago

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Diplomat Motors

Diplomat Motors

(50 reviews)

Rakon was awesome to work with super easygoing, no pressure, and really took the time to walk me…read morethrough multiple vehicle options until we found the right fit. What stood out most was that he didn't just disappear after the deal was done he actually followed up and added helpful details about service and maintenance afterward, which you don't always see. The finance team was smooth and straightforward, making the process way less stressful than expected. And two weeks later, I even got a follow-up from both the service team and finance team just to check in and make sure everything was going well. That level of care and communication really sticks with you. Overall, just a solid, positive experience from start to finish. Definitely felt taken care of looking fwd to working with them again for another car. They offer a battery4life warranty I'm looking forward to discussing in more detail later :)

Update: 5/15/26 Now…read moreI gotta take them to court and file complaints with the consumer agencies. The are not trust worthy. Poor communicators and don't follow through. We canceled the warranty on a vehicle 4/6/26 in writing sent to the email address they provided us with. Well they've been giving us the run around. Called the warranty company they said they aren't even the ones that refund the money. The dealership is and the dealership never actually contacted them to cancel our contract. I purchased a Land Rover Defender from Diplomat Motors (DP). The staff was friendly for the most part, and the facility itself is beautiful and gives a strong first impression. Unfortunately, the experience with the vehicle has been extremely disappointing. Shortly after purchase, the check engine light came on. DP did address this by replacing a sensor at no cost, which I appreciated. However, the issues didn't stop there. The vehicle continued to shake when braking, which led me to have it independently inspected, something I now wish I had done before purchasing. That inspection revealed multiple leaks and additional concerns that should have been identified during routine maintenance. Given that DP provided maintenance records and also worked on the vehicle (including the O2 sensor repair), it's concerning that these issues were either missed or not disclosed. These are not minor problems, they are things a thorough inspection should have caught. To make matters worse, I purchased a $5,000 warranty, yet the car has already been in the shop three times, costing me over $1,600 out of pocket for repairs that were not covered. Overall, while the customer service and presentation were solid, the condition of the vehicle and lack of transparency around its true mechanical state have made this a frustrating and costly experience. I would strongly recommend getting an independent inspection before purchasing any vehicle from DP. If that's what you decide to do.

TRD Motors - usedcardealers - Updated May 2026

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