Wasn't able to use them. I went to this location solely because the yelp for the business says they…read moredetail cars, and once I got there, I was told they don't. I arrived, no customers but they seemed occupied with working on the vehicles there. There was a mechanic in the work bay and one outside trying to do something to a car. I walked into the lobby area. After waiting a couple of minutes, the dude working outside comes into the lobby and doesn't say nothing, makes quick eye contact and then sort of paces around the room. No "hello, how can I help you?" Nothing... finally, I asked if he worked there, because I saw no uniform or name tag or anything indicating he worked there other than he was messing with a car before I got there. He said yes, and that was it. Kind of kept walking like he had something to do, maybe not, was he attending me? Was i in his way? I don't know. It was very awkward from my point of view. I asked if they detailed cars and then he said no. I continued "oh, it's because your yelp info says you detail cars?" "No." And then kept standing there. After a couple of awkward seconds, I was ok and left. Idk if they sale cars here or not, that interaction was just weird, I felt like my presence bothered the dude, I guess I'll take my money elsewhere. 3 stars for prompt interaction, services announced not offered fully here.

Best used car dealership I've ever seen they actually fix everything they can before they sell a carread more

This business gave me the absolute worst customer service I've ever had. I have never taken the…read moretime to review a business, but my experience with them was bad enough that now I'm a first time yelp user telling you not to do business with these people. They will try and rob you. I spent 4 days trying to sell my vehicle with them, they garunteed $250 with a free tow twice. I called and confirmed, $250 for my 97 blazer. I contacted them on a Thursday, they assured over and over again they would pay me the $250. They put me in contact with a tow company and I scheduled a pickup for the following Monday. 1 hour before the scheduled pickup on the following monday, they sent me a message saying they will only accept $75 instead of the agreed upon price and blamed it on a clerical error. They then cancelled the entire deal when I brought up their previous deal and refused to apologize. They robbed me of a work day trying to steal my vehicle, this is not an honorable business, and they will put more effort into stealing from you than actually helping scrap your vehicle. Terrible people, do not do business with them.

They send you email saying a guarantee price of $, then they show up and snowball you and said you…read moredidn't disclose this and that. Accused me of having a brand new catalytic converter , because mine didn't have rust on it. WTH!!

Amazing service. They made my expericence easy and comfortable. The guys here are very friendly,…read morereasonable, and helpful. Best experience we've had!

This is quite possibly THE BEST car dealership ever! The sales team here goes above and beyond all…read moreexpectations. They are genuine and honest. I was about to settle to purchasing a car from a private owner ... but called Platinum flew to Portland and I'm so glad I did! They made the process quick easy and painless. I couldn't be happier! My next car will be coming from them!

We went found a service van listed for sale at Woodrow Truck. When we got there we were able to…read morewalk out to the van and look it over. The owner of the business was straight forward, answered all of our questions to the best of his knowledge and the van was priced great. We went through with the purchase and the van has worked out perfectly for our business and went right to work.

Bought a Toyota Sienna about a month ago. This was a pleasant professional experience. Steve…read moreunderstands the concerns of buying a used car, very knowledgeable and no pressure attitude made for a confident decision. He also went above a beyond and did a repair at no charge that popped up after delivery. I would give Woodrow's and Steve 10 stars if I could!

These women are liars and totally dishonest!! They argued with my mechanical inspector's diagnosis!…read moreAnd they were trying to capitalize on the fact that they were women owned and claimed they wanted me to feel safe! No they just want your money and will go to great lengths to get it !

I've never had a better car buying experience. Matthew made the process so incredibly easy. He was…read morevery knowledgeable and helpful, and an absolute wizard at getting us approved for financing. I'll definitely go back to Matthew and the rest of the Grip team in the future, and would recommend them to anyone.

This is the neighborhood auto shop of my past where good quality service is expected and given…read more Respect for the customer, on time opening. Friendly, general small talk to get started.....not trying to BS anyone. Straight forward answers to your automotive questions. All the qualities I look for in a neighborhood place versus the alternative "big corporate stores". Thanks to Danny and Blake! Saved me $$$.....

The diagnostic is overpriced. I don't need a full run down of my vehicle, I just needed to know why…read morethe check engine light was on. Then they wanted to charge an unreasonable amount for the work I needed done. I might be a woman but I understand when I'm being charged too much for the product. $300 a piece ignition coils no thanks and charging $2300 to replace them and spark plugs which should take no more than an hour is insanity. Let alone they broke one of my ignition coils that wasn't broken before and I know for a fact it wasn't broken before.

My son was looking for a specific car which they had for sale. They were very informative and…read moreallowed an independent inspection at a shop nearby. A few minor flaws and we negotiated the final price that was acceptable to all parties. Sales process was as simple as could be. Highly recommend

Went to see a car that was absolutely filthy there is no information that was stating that the…read morewindshield was cracked majorly. Dealership refuses to fix their product . And says that the new owner would have to have it repaired with their insurance . Which in turn would have another strike on the VIN number . If you ever want to sell it again . Plus the scan port to check the car was dislodged from the proper location. Really awkward . At least it smelled nice in the office .

This places the horriblest shittiest place I've ever bought a car from before in my life they told…read moreme 6000 cash I brought in 5000 cash cuz it's all I could come up with and I ended up paying at the full price at the end was a whole 9300 dollars and it's supposed to be 6000 for my 2005 Dodge Magnum. Jeremy was the car dealer and he told me a bunch of f****** lies and then every time I tried to make a payment they can never tell me how much I still owe on the f****** car good thing I kept a record of my own payment log so I could know when I paid the car off otherwise I'd probably still be sending them payments and they wouldn't say anything to me once I got the title in my hand that place is a joke don't buy a car from them plus the car has many problems the windshield was cracked when I first got it and I had to get it replaced so on my own pocket and there's something wrong with my car by the way it's a wiring problem or something seriously wrong passenger window won't go down the freaking the sunroof doesn't work in OBD2 reader won't read it always takes the f****** thing off this place is a joke don't buy your car from this lot J and M Auto Sales in Vancouver area Portland sucks

This is my 5th vehicle purchase using SalvageBid. The online portal is comprehensive, the staff are…read moreextremely helpful and responsive and the fees are a good value. As an IAAI US Buyer, I am limited to "Public" auction sites which provide access to roughly 40-45% of the auction inventory. Having a SalvageBid membership provides 100% inventory access and often fewer competitive buyers. Also, coupled with a Carfax, a consumer reporting reference ( e.g., Consumer Reports Magazine, Edmunds.com, Youtube videos, etc...) and an inexpensive pre auction onsite inspection (completed by a local mechanic and results in a comprehensive report), SalvageBid has made my car buying experience complete. Currently, this is the best way I know to buy a good quality used vehicle and save thousands($$$$) in the process. Highly recommended.

Yes! Anyone can be a victim of fraud by Salvagebid inc.I have been a customer with…read more********************** for almost a decade. I have purchased all types of vehicles through this company.A fraudulent vehicle was sold to me on 7/17/2025. stock # ********. This vehicle was labeled Stationary. However the seller of the vehicle deliberately and literally dumped an engine and transmission inside this fraudulent cars engine bay. Neither are mounted to the vehicles frame and there is 1 single bolt holding the engine and transmission together inside the engine bay.This is a clear example of fraud.Salvagebid refuses to take any responsibility and accountability for this fraud. It is now confirmed by Salvagebid customer service that any customer can be a victim of this type of fraud and Salvagedbid will not hold anyone accountable. Salvagebid has decided that it is okay for its customers to be victims of fraud.Sellers now know that they can use Salvagebid to sell fraudulent vehicles.This type of fraud goes above the Terms and conditions and the description of Stationary. You could be buying a 2025 model vehicle labeled Stationary and it could literally have a random engine and transmission dumped in the engine bay and Salvagedbid will facilitate the sell of such fraudulent vehicles.I have a loss of $2,200 and there is a seller out there that is happy that Salvagebid is now facilitating the sale of fraudulent vehicles.There are no protections from Fraud and any customer can be taken advantage of with the help of Salvagebid inc. Salvagebid is facilitating Fraud and Scams and Salvagedbid just decided that hiding behind their terms and conditions is enough to avoid taking any type of responsibility. Salvagebid to this day has not mentioned to me or BBB on what steps they are taking to protect their customers from scams such as this type of fraud. Salvagedbid has decided that while Fraud has been brought to their attention, their customer of over 10 years is just unlucky. Now there is a seller entity that knows they can get away with this type of Fraud because Salvagedbid will do absolutely nothing to protect their customer. As a customer I am at a loss of $2200. ********************** did not offer ANY type of resolution. I gave Salvagebid many options. 1. Take the car back. 2. Ill drop off the car to the nearest aution site which is less than 15 mins from my house. 3. Resell the car. 4. Give me a full refund. Salvagebid could have taken steps to remediate this Fraud such as full or partial refund or taking the car back. Salvagebid is literally saying that its unfortunate that I am a victim of fraud through their website and that they are doing absolutely nothing about. Therefore, anyone can be a victim of fraud if they do business with Salvagebid and at the end of the day Salvagebid **** **** behind the terms and conditions. Why not take the money away from the seller? Why not look into who the seller is and block him from future fraud? Salvagebid is clearly choosing to side with the scammer. Salvagebid will continue to facilitate fraud through their website. I can provide hours and hours of footage from when this car was dropped off, when it was inspected and it being sitting in the driveway since it was dropped off. If Salvagebid does not provide a positive resolution then I will make it my weekly routine to post my experience to all available venues of how Salvagebid facilitates fraud through their website as to warn any and all customers. This is a very unfortunate situation, but Salvagebid and the person comitting Fraud are the only winners here. The customer, whether its a customer of 10 years or future customers can be victims of fraud and there is nothing they can do about it and Salvagedbid will just call the situation unlucky.