After shopping around to find a place to get my Crosstrek fixed, Cascade Motors was the one that stand out. I worked with Jakov and Luke who helped me tremendously. After telling them the high cost of what the other shops and Subaru dealerships wanted to charge me, they were able to find me an affordable solution. Cascade Motors labor cost and parts were very reasonable and the cost weren't jacked up like the other places. I would recommend this place for service. They also have a large inventory of Pre-Owned Subarus with reasonable prices. Check out their website. read more

I paid over $25,000 cash for a vehicle from Cascade Motors because I trusted that a dealership would sell me something safe and reliable. Instead, less than 40 hours after driving off the lot, the truck began overheating on my drive to Cabo San Lucas. What makes this even more upsetting is that Cascade Motors knew I was 8 months pregnant, knew I lived in Cabo, and knew I was making the long drive down Baja. Yet I ended up stranded in the middle of nowhere with a vehicle that immediately developed serious cooling issues. Since purchasing it, I've had to pay for a radiator cap, thermostat housing, coolant service, diagnostics, and multiple mechanic visits, while desperately trying to get the truck safely home. The vehicle overheats at idle, the check engine light has come on, and the A/C stops cooling when the engine temperature rises. I reached out publicly and privately hoping the dealership would step up and help. Instead, my messages were ignored. They watched my stories, continued posting photos of happy customers buying vehicles, and never once reached out to ask if I had made it safely or offer any assistance. No customer should spend this kind of money only to be stranded hundreds of miles from home--especially an 8-month-pregnant woman traveling alone. I expected professionalism and accountability from a dealership. Instead, I've been left with thousands of dollars in unexpected expenses, enormous stress, and a vehicle that began failing almost immediately after purchase. I'm documenting every repair, every expense, and every attempt to contact Cascade Motors. I hope they choose to take responsibility and make this right, because this has been one of the worst vehicle purchasing experiences I've ever had. read more

Cascade Motors - Used Car Dealers Near Me - Portland, Oregon

Buyer Beware, I'd give negative stars if allowable. I filed an Oregon DOJ Consumer Complaint, as I'd advise anyone whose been wronged by this business to do...fraud is illegal. My kid had just had his 09 WRX totaled by a semi truck. He found a Cascade Motors listing for a 97 Legacy GT (a 1 owner, w/ only 59k miles)... that seemed clean. We spoke on and off w/ LUKE (and once w/ CHRIS) for 10 days thinking of either coming in person from Michigan to pick it up, or having the car shipped. LUKE boasted about a clean title, and techs at their place who only work on Subarus. He also sent videos of the shop, w/ all the inventory to impress us. Told us they'd sell the car for $9k (asking $9995). I called around a few Subaru specialized mechanic shops in the Portland area. one told me Cascade Motors sells cars that are "hit or miss", but they were booked done couldn't do inspection there. I found another 3rd party shop to look at the car. they did an amazing job ($162). The inspection came back w/ a laundry list of issues on the Legacy GT. I was shocked... little items like wiper blades and brake light bulbs, which why would anyone selling cars not repair these simple items? the inspection did reveal worse: tie rods; ball joints; struts; power steering pump leak; valve gasket leaks; transmission leaks; ac belt cracked and needing immediate replacement. LUKE acted like these were no big deal, but admitted any mechanic would charge about $5k for all the work needed on the Legacy. LUKE said Cascade would do all repairs because the labor being on them would only be $1500 in parts... if we still wanted the car. LUKE said no more $9k deal though, we'd have to pay full asking if they fixed the car (no way in hell I'd trust them to fix it). I asked for them to cover the 3rd party inspection charge since we couldn't buy the car, and the inspection was of more benefit to them as they now had a comprehensive professional diagnosis for the car... something they failed to do prior to selling it for top dollar to unsuspecting shoppers. LUKE told me management said they'd not cover the inspection for us, as it was a part of the "auto shopping experience", and he wished us luck on our car search. thinks when I decided to file a complaint with the Oregon DOJ, and worried they'd not fix the Legacy GT at all, and just turn and sell it to the next poor shopper. I sent them a screenshot of my DOJ complaint reference number, and management (EVE) immediately called me back. when I caught up with her the next business day she tried to normalize the experience. she hadn't even looked at the inspection report. EVE made excuses for their own mechanics missing so many issues on the car, prior to them selling it. I think she told me their mechanic was out of town, and the car was listed w/o being run through by anyone. then she told me LUKE wasn't authorized to make deals (offering us $9k sale price). I demanded Cascade pay the inspection $162, and blasted her for the shady, unprofessional, and waste of our time experience. They actually did pay for the inspection, I made sure to double check w/ the amazing repair shop that saved us from these horrible people. EVE also put YELP reviews on blast, said YELP hides good reviews and only shows bad ones. just a horrible experience, but at least I have another good story to tell around the campfire. read more

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These guys strongarm reviews and threatened to stop servicing a vehicle over a bad one. Don't use them, they do not operate with integrity.

Sad to say this place gets a 1 star review. I had really high hopes after telling them I was screwed over by Toyota dealership and was hoping to trade in my Subaru. Bought my Audi S7 here in May of 2024 and a couple weeks later it starts acting up. Thought it was a small issue that could be fixed. Took it to the mechanic and they said it was an issue with not only the solenoids but the whole transmission needs to be replaced. When I took in my WRX to trade in they said "we're going to help you out" and gave me 21k for my WRX that most places would give me 19k for. I thought, wow he's really helping me out! That unfortunately was not the case, because the whole time I'm assuming they knew the Audi would need the transmission replaced.! Which will cost THOUSANDS. Trust those 1 star reviews. Anyone who is willing to sell a car that's expected to fail does not deserve your thousands of dollars. I PROMISE you, you will save yourself so much time and stress. Highly recommend shopping elsewhere. read more

It was a pleasure working with Luke at Cascade Motors when I needed a good, reliable car. He was easy to reach and patient with all my questions. Once I was certain I'd found the right car, Luke helped me find financing so I could bring it home. He went above and beyond to make certain I would be happy with my vehicle choice. The great care they put into their vehicles before they offer for sale is impressive. I love my Subaru Outback! Thank you Luke, for making this happen. Very happy!! read more

Cascade Motors - Used Car Dealers Near Me - Portland, Oregon

On the surface, Cascade Motors seems like a good place with good people, but it's all just a scam. I got a 2005 Subaru Forester with 115k miles for just under $10k which was bit much, but it seemed like a good car and I felt confident with all the work they said they had put into it. Long story, short... their mechanics are total liars that are lazy and/or inept. They cleared the code for the catalytic converter and it came on on my way home from the dealership. When I called them out for scamming me, they pretended to do the work, but actually just installed a "fooler" to trick me and the car into thinking the catalyst system was actually working when it still wasn't. I called them out on the shoddy and corrupt work, but they wouldn't even respond to me after reaching out multiple times. They are liars and cheats and everything all the stereotypes about used car dealers would suggest, but they seem legit on the surface, so watch out! Underneath that shiny exterior with the racks and rims and tinted windows is a car that will need serious work. read more

I purchased a 2006 Subaru that was said to have a lot of services done prior to sale. When the car was delivered it was leaking significantly onto the exhaust and smoking. I called to see if they would help me out, no luck. On top of the leaks the car had engine and ABS lights on after driving less than 100 miles. I did get most of the issues fixed, but it was ~$3000 later (from another shop). The car mentioned was in OK shape eshetically for being almost 20 years old. Be aware these guys know cars well enough to get them drivable, but without a warranty be prepared to empty your wallet to get what you "thought you were buying" read more

Cascade Motors made my car buying process smooth and quick, no hassle, great customer service. Luke was super helpful, highly recommend checking their stock, tons of beautiful subies read more

Great service! Financing was super smooth. Getting my car here was the easiest process I've experienced. We are definitely coming back if and when needed. Thank you Luke! read more

if I could give negative stars I definitely would... just like any shady car salesman, Luke made a bunch of empty promises.... we asked specific questions about specific parts on the car being checked/ replaced, and (knowing we had to drive from Portland to California and then colorado, and the check engine light came on less than a week of owning the vehicle!!! after an extra $5300 in repairs to get all the parts I ALREADY ASKED TO BE CHECKED AND REPLACE, we went back to cascade and they refused to talk to us, or even help in anyway. I understand a used car is a used car, but I asked specific questions for specific reason. it wouldve been nice if Luke could've held up his end... read more

Jakov & Ivka were wonderful to work with. They were quick to respond to emails/texts/phone calls. My questions were answered straightaway. Test drive was a breeze. Want a professional mechanic to do a pre-purchase inspection? No problem! Jakov & Ivka want you to know exactly what you're buying. There is no sales pressure as the vehicles sell themselves. I highly recommend Cascade Motors LLC on Columbia Blvd. (Don't confuse them with the dealership of a similar name on 82nd.) read more

Absolutely fantastic experience at cascade motors. They really are passionate about what they do and I didn't feel pressured to do anything. Phenomenal customer service I'd buy buy here again! read more

Jockov and his team were fantastic to work with. No pressure sales, down to earth, great team. The process went flawlessly and easy. Highly recommend them and will definitely consider them in the future. read more

My boyfriend and I came into Cascade looking for a Mitsubishi Evo. When we came in we were immediately greeted with great customer service and the car we came in for looked even better than the photos. It was super clean inside and out and drove great. Once we decided to go forward with buying the car they helped us find the best interest rate as possible and really took their time. I would definitely trust them for cars in the future! read more

i purchased a 2006 XT from Luke at Cascade.Luke was straightforward and decent to work with

Really great service. The Subaru I purchased was well inspected. Got a great offer on my trade in. Financing was super fast and got a good rate. Thanks so much guys! read more

Complete garbage! Wanted to buy a vehicle and never returned my call when I called 4x about it. Bad customer service.

I highly recommend going to Cascade Motors. For starters, this wasn't the typical dealership that runs sales tactics on potential clients. It was refreshing to work with Jakov who was honest and not pushy at all. In fact, I enjoyed my interaction and conversation with Jakov. I recently made a couple stops at local dealerships and was horrified by my experience! All the sales people tried to pressure me into getting a car I didn't want. They texted and called me at inconvenient times. Needless to say, I was over going to dealerships. However, after going to Cascade Motors my faith in only one dealership has been restored! Jakov truly was a great person to work with. He was patient and listened to everything I said. Ivka made the paperwork process easy and fun. If you are tired of being jacked around at car dealerships, I recommend going to Cascade Motors where you'll be treated right! I WILL be buying another car from Jakov in the future. read more