UPDATED 07/22/2023: Emailed Alexis on 7/10 and after I spoke to an attorney, was advised to give…read morethem time to make it right. They were given 1-week to get me the final amount owed which would have fallen on 7/17. She called on 7/13 and stated that she didn't know that the dealership had to pay back a portion of the extended warranty refund but would get a check out to me right away. She waited 4 days to mail it and then mailed it to the wrong address even after I gave both herself and one of her staff the correct address. Alexis then emailed letting me know the check had been returned and at the advice of my attorney, since the requested receive-by date has passed, was advised to request that she overnight the check to me. It has been received now and they no longer own me anything. Check your extended warranty folks if you bought a car from them and a warranty, if you got rid of the car early, you may be owed money. UPDATED 7/10/2023: Heard back from the extended warranty company and Gold Star kept over $1000 of my extended warranty refund which is a Class C felony in the state of Oregon. I have contacted the police and an attorney! DO NOT BUY A CAR FROM THESE CROOKS!!!! If I could give them negative stars, I would. I got scammed into buying a car with a bad head gasket, slipping tranny and a multitude of other issues. If you get into the car and it has tons of little air freshener swatches in it, AVOID! I imagine they were trying to cover up the smell of oil....the car was dirty, hadn't been detailed, had ZERO gas in it and the battery was bad. After owning it less than 72 hours it left me stranded in the Jimmy John's parking lot where I ironically was meeting Alexis to finish signing my extended warranty paperwork. When I asked her for some assistance, she basically said there wasn't anything she could do, shrugged and left me there to deal with an inoperative car. Also, DO NOT make the same mistake I did and trust them to be transparent about your loan. I had been approved at other dealerships for similar amounts at less than 10% interest so I stupidly trusted them to have similar terms. Boy was I wrong!! It's my own fault for not checking before signing but they count on people not asking. My interest rate is almost 30%!!! Thievery!!! That on top of the $200 I had to fork out for a new battery and $500 to have it detailed, the thousands it would cost to have it fixed because they use a low end extended warranty company....I got out of the car as fast as I could. AVOID THIS DEALERSHIP AT ALL COSTS!!!!!!! Updating again as I just received my refund back from the crappy extended warranty company this dealership uses and it was $1000 less than was I was told I would get back after owning the piece of shit they sold me for ONLY 3 MONTHS!!!!! Nearly a $1500 penalty for paying off a warranty early and only having coverage for 3 months? I call BULL SHIT!! I will be filing complaints against this dealership with the BBB and telling everyone I know DO NOT BUY HERE!!!!! I know I hold some responsibility for rushing through the buying process and not asking the right questions but this place is a den of SNAKES and will rob you blind if they can get away with it! DO NOT BUY HERE! All of their so-called 4 and 5 star reviews are from the same people over and over! Fake reviews!!

I wish I could give 5 negative stars for this place. Alexis & Terry are the most dishonest shady…read morepeople ever. They sold me a crap car with multiple oil leaks, bad tires, bad battery, faulty sensors they used silicone to try and cover leaks, the car hadn't even been detailed it was dirty and employees had been driving it. Within the first week of buying it I spent over $1200 just to make it drivable. bonus the front passenger door doesnt open from the outside (that they said they'd fix & never did) and they sold me a crap warranty. I tried to to get them to do the right thing and take the car back and give me my money back but they wouldn't. Johnny who worked there was the only half decent person, so I thought. then the poor guy ended up taking his life - which was so awful To hear. It's almost a year later and now I'm looking at another $1800 in repairs if not more. It is so discouraging to know there are people out there like Alexis and Terry at Gold Star Auto. People who are so deceitful. Truly how do they sleep at night? I almost feel sorry for them, what a horrible life they must lead, to be able to treat others with such disrespect& dishonest. If I had $ I would take them to court but then again if I had $ I wouldn't have been buying a used car on NE 82nd for $7K. DO NOT BUY FROM THEM! And if anyone else wants to join forces and build a case against them reach out! I have saved copies of all of my correspondence with them.

Great customer service they were good. They helped me to source my Subaru. I'll give them a 10 out…read moreof 10 rating

Very sketchy. Was lied to many times as they were trying to get me to purchase a car here. And…read morealmost every one one of their cars seem very neglected

Super fast and easy purchase with excellent communication throughout the process. Made car buying…read moresimple and hassle-free. Highly recommend this dealership!

I was going to use these guys but after seeing an exchange with someone else about how they almost…read morecrashed with their children on the freeway because they failed to do proper work on their BREAKS i decided i'd be safer going else where. please be aware.

I worked with Niko recently. I purchased a 2010 Volvo V50 wagon for my wife in September. I also…read morepurchased a 2004 Hyundai for myself from Niko about 4 years ago. On both occasions Niko was professional, prompt and honest. The prices were reasonable and in fact below the Kelly Bluebook cost when I had researched on the internet. Also, both vehicles had minor issues that when I asked him to fix, he did with no additional cost and were fixed before we made the final sale. When the plates were taking a while to get to me, he contacted me to let me know what was going on with the title, DMV etc. Considering my experience with other used car dealers, I consider B & I to be one of the best! Troy

Niko is the best my boyfriend had terrible credit. He got the car ready and even checked on it the…read morenext day. The cars there have been checked and we love the car. Thanks so much. You need good car, definitely see niko..

I bought a 2017 honda civic, runs great, very happy with the purchase ! Great customer service,…read morearauto has much variety of late model vehicles, they offer aftermarket extended warranty up to four years. Highly recommend this company ! Great location, between i-5 and northeast portland.

No response to calls or text, no customer service whatsoever. Not sure how you run a business if…read moreyou don't talk to anyone.

A very professional atmosphere! They put me in the exact car I needed , and they really helped me…read moreout with an affordable car !

Great customer service Shawn was excellent and they gave me a great deal on my truck smooth…read moretransaction!

Does anyone know where Hood to Coast moved to? My friend bought a vehicle from them in October and…read morepaid for new plates. Hood to Coast gave him a temp tag (expiring in November) and said to wait for the new plates in the mail. It's now January of the following year and no plates. He called the DMV and they have no record of Hood to Coast buying the vehicle (like others have said). What the heck! Now come to find the location off 82nd and Stark is CLOSED. There's no forwarding address, no contact information for the new location on their website. I'm driving up and down 82nd RIGHT NOW looking for this place. Are they selling stolen vehicles??? OR BBB needs to look into this place ASAP. DO NOT PURCHASE FROM HERE. Call the DMV with the VIN and check if Hood to Coast even "owns" the vehicle they're selling you. Horrible.

Bought a Subaru through Columbia Motors in April 2026. No pressure, friendly and responsive to…read moreissues with the car we were interested in. Seemed real good to deal with and honest, real people. Transparent about vehicle history with pictures. Suggested logical alternatives. They had quite a few cars that had the price point and value we were looking for vs. a brand new price. Once we inspected the car and they fixed a couple issues, the paperwork was done quickly, with details explained and it was convenient to have them set up the licensing, etc. We recommend this dealer if you are looking for a quality used/rebuilt option that fits a tight budget. Doug T.

They took care of me…read more Service, sales, customer service, title staff, amenities, kind, approachable, no pressure, negotiable, fair, honest, trustworthy

Wonderful experience here! I was very well taken care of my Dan and Josh and they made sure the…read morewhole process of buying a car went smoothly. I had to drop my rental car off and one of them went with me and then drove me back to their shop. I really appreciated how above and beyond these guys went! Thank you Stag Motors for my new car!

We're here looking for our child first car and surprisingly they were a couple good options at…read morenegotiable rates. They service and detail the vehicles here, they guarantee that all vehicles will pass the DEQ and they do the plate services and tags sent direct to you. Very laid back and personable sales staff. If I buy from them or not, it has been a good experience.