UPDATED 07/22/2023: Emailed Alexis on 7/10 and after I spoke to an attorney, was advised to give…read morethem time to make it right. They were given 1-week to get me the final amount owed which would have fallen on 7/17. She called on 7/13 and stated that she didn't know that the dealership had to pay back a portion of the extended warranty refund but would get a check out to me right away. She waited 4 days to mail it and then mailed it to the wrong address even after I gave both herself and one of her staff the correct address. Alexis then emailed letting me know the check had been returned and at the advice of my attorney, since the requested receive-by date has passed, was advised to request that she overnight the check to me. It has been received now and they no longer own me anything. Check your extended warranty folks if you bought a car from them and a warranty, if you got rid of the car early, you may be owed money. UPDATED 7/10/2023: Heard back from the extended warranty company and Gold Star kept over $1000 of my extended warranty refund which is a Class C felony in the state of Oregon. I have contacted the police and an attorney! DO NOT BUY A CAR FROM THESE CROOKS!!!! If I could give them negative stars, I would. I got scammed into buying a car with a bad head gasket, slipping tranny and a multitude of other issues. If you get into the car and it has tons of little air freshener swatches in it, AVOID! I imagine they were trying to cover up the smell of oil....the car was dirty, hadn't been detailed, had ZERO gas in it and the battery was bad. After owning it less than 72 hours it left me stranded in the Jimmy John's parking lot where I ironically was meeting Alexis to finish signing my extended warranty paperwork. When I asked her for some assistance, she basically said there wasn't anything she could do, shrugged and left me there to deal with an inoperative car. Also, DO NOT make the same mistake I did and trust them to be transparent about your loan. I had been approved at other dealerships for similar amounts at less than 10% interest so I stupidly trusted them to have similar terms. Boy was I wrong!! It's my own fault for not checking before signing but they count on people not asking. My interest rate is almost 30%!!! Thievery!!! That on top of the $200 I had to fork out for a new battery and $500 to have it detailed, the thousands it would cost to have it fixed because they use a low end extended warranty company....I got out of the car as fast as I could. AVOID THIS DEALERSHIP AT ALL COSTS!!!!!!! Updating again as I just received my refund back from the crappy extended warranty company this dealership uses and it was $1000 less than was I was told I would get back after owning the piece of shit they sold me for ONLY 3 MONTHS!!!!! Nearly a $1500 penalty for paying off a warranty early and only having coverage for 3 months? I call BULL SHIT!! I will be filing complaints against this dealership with the BBB and telling everyone I know DO NOT BUY HERE!!!!! I know I hold some responsibility for rushing through the buying process and not asking the right questions but this place is a den of SNAKES and will rob you blind if they can get away with it! DO NOT BUY HERE! All of their so-called 4 and 5 star reviews are from the same people over and over! Fake reviews!!

I wish I could give 5 negative stars for this place. Alexis & Terry are the most dishonest shady…read morepeople ever. They sold me a crap car with multiple oil leaks, bad tires, bad battery, faulty sensors they used silicone to try and cover leaks, the car hadn't even been detailed it was dirty and employees had been driving it. Within the first week of buying it I spent over $1200 just to make it drivable. bonus the front passenger door doesnt open from the outside (that they said they'd fix & never did) and they sold me a crap warranty. I tried to to get them to do the right thing and take the car back and give me my money back but they wouldn't. Johnny who worked there was the only half decent person, so I thought. then the poor guy ended up taking his life - which was so awful To hear. It's almost a year later and now I'm looking at another $1800 in repairs if not more. It is so discouraging to know there are people out there like Alexis and Terry at Gold Star Auto. People who are so deceitful. Truly how do they sleep at night? I almost feel sorry for them, what a horrible life they must lead, to be able to treat others with such disrespect& dishonest. If I had $ I would take them to court but then again if I had $ I wouldn't have been buying a used car on NE 82nd for $7K. DO NOT BUY FROM THEM! And if anyone else wants to join forces and build a case against them reach out! I have saved copies of all of my correspondence with them.

Excellent dealership, if you're looking for a good no pressure atmosphere, go to Direct Motorz. I…read morerecently bought a car and worked with Mike. Honest, genuine team! Great selection of affordable cars. Definitely recommend.

Very poor. They allowed my 85 year old mom who has dementia to purchase a car with an expired…read moreCalifornia license For $6,500.00. When my brother took it back they only gave him $2,300. Horrible. Elder abuse! Negative Zero rating! had to bit one star to post

Very sketchy. Was lied to many times as they were trying to get me to purchase a car here. And…read morealmost every one one of their cars seem very neglected

B & I provided the best car purchase experience I've ever had and it was thanks to Niko and his…read moreteam. (Oh and the vehicle was great too). Niko doesn't use high pressure sales tactics. He speaks honestly about the car, himself and his dealership. I feel like I got a great car at a good price but also made a friend. Quick review of the car sale process: We just moved to the area and saw Niko's car for sale. Gave him a call and said we were interested. He refused to have me Uber to his dealership and picked me up. We test drove the car and it needed a couple things done to it. He drove me back home and told me he'd call me when it was ready. True to his word, he called me and we met again. Took another test drive, on a Sunday, and I was sold. Niko took care of the items that needed to be repaired which included balancing and rotating the new tires. Well we took it for a rod trip a couple days ago and it performed flawlessly over the 500 miles we drove. If you are in the area and need a good vehicle at a good price and don't want to get that "used car salesman" feeling, stop by and see Niko at B&I Autos sales. You will not be disappointed. Thank you Niko and B&I! Car is still going strong and Niko and his team are fantastic. Needed help and they were there! Thanks

I worked with Niko recently. I purchased a 2010 Volvo V50 wagon for my wife in September. I also…read morepurchased a 2004 Hyundai for myself from Niko about 4 years ago. On both occasions Niko was professional, prompt and honest. The prices were reasonable and in fact below the Kelly Bluebook cost when I had researched on the internet. Also, both vehicles had minor issues that when I asked him to fix, he did with no additional cost and were fixed before we made the final sale. When the plates were taking a while to get to me, he contacted me to let me know what was going on with the title, DMV etc. Considering my experience with other used car dealers, I consider B & I to be one of the best! Troy

Just recently bought my first FordF150 at AR Auto! Great people, great truck, and great experience…read more It was super easy. Didn't have any trouble buying the vehicle. Will definitely be recommending this dealership to everyone around me

I bought a 2017 honda civic, runs great, very happy with the purchase ! Great customer service,…read morearauto has much variety of late model vehicles, they offer aftermarket extended warranty up to four years. Highly recommend this company ! Great location, between i-5 and northeast portland.

A very professional atmosphere! They put me in the exact car I needed , and they really helped me…read moreout with an affordable car !

Great customer service Shawn was excellent and they gave me a great deal on my truck smooth…read moretransaction!

Does anyone know where Hood to Coast moved to? My friend bought a vehicle from them in October and…read morepaid for new plates. Hood to Coast gave him a temp tag (expiring in November) and said to wait for the new plates in the mail. It's now January of the following year and no plates. He called the DMV and they have no record of Hood to Coast buying the vehicle (like others have said). What the heck! Now come to find the location off 82nd and Stark is CLOSED. There's no forwarding address, no contact information for the new location on their website. I'm driving up and down 82nd RIGHT NOW looking for this place. Are they selling stolen vehicles??? OR BBB needs to look into this place ASAP. DO NOT PURCHASE FROM HERE. Call the DMV with the VIN and check if Hood to Coast even "owns" the vehicle they're selling you. Horrible.

Bought a car three months ago that was as advertised. Good running car haven't had any issues since…read morepurchase. There was one slight issue that came up. I reached out to them about the issue and they helped resolve it in a professional, friendly manner.

Was excited to buy a vehicle from them and had even the down payment ready with loan all to go. I…read morelive in the east coast and the area is west coast, found the vehicle I really enjoyed and even ready to ship it. Negotiated with the worker there and told me everything is clean. Didn't sent me carfax but only auto check, thought that was fishy. Did more research on the vehicle and found out that the vehicle was totaled and are completely stripped of the doors. None of this was told but instead said that the car is clean and had no accidents (even in car gurus) Was wondering why the price was good, seems like that was the reason. But that's not the problem, the problem was they didn't tell me about it. Would not recommend a dealership that isn't transparent.

All of the staff were very friendly and helpful. The selection of cars was varied, and most prices…read moreseemed pretty fair. No high pressure, now or never type sales pitch which was most appreciated. My brother was looking for a used pick-up truck and found just what he was looking for. All paperwork was completed onsite and will send the new plates and tags directly to the house.

Wonderful experience here! I was very well taken care of my Dan and Josh and they made sure the…read morewhole process of buying a car went smoothly. I had to drop my rental car off and one of them went with me and then drove me back to their shop. I really appreciated how above and beyond these guys went! Thank you Stag Motors for my new car!