We had Rick from solid rock handyman services install a deck railing for us in April 2023. He was…read morerecommended by our real estate agent that we have good success with their previous recommendations over the years. Rick came out and showed us photos of his work on his phone. The photos looked good and he was pleasant to talk with. We agreed to hire him to build our railing thinking we were going to receive a quality and professional job. Unfortunately that is not what we got (see photos). The railing has multiple issues from split wood to different size pieces, two different colored screws and crooked gates. I asked Rick to come out and address the issues and he did come out to take a look. He said he would raise the bottom rail to fix the issue on part of the slats but then I would have a bottom rail that is higher in some areas and not level at all, so fix one issue by causing another issue is his idea of quality work. He would fix the gate as he noted he used warped wood to build them. He came back a few weeks later on memorial day which he picked so I canceled my plans so we could finally put this project to bed.. When he showed up he didn't have all the supplies he needed and didn't even have the correct supplies at that. I told him to come back with the proper materials. He clearly has no attention to detail and is not interested in fixing the project the right way, instead trying to take any short cut possible. Later that day after he left I ended up sending an email asking for him to fix the project by starting over which he even brought up when i was showing him all the issues instead of trying to put a bandaid on everything. Or provide us a refund and we will hire someone else. Rick's response was he was not going to fix anything now. He is not returning my phone call now either. Sadly we trusted Rick and we got burned. It was a very expensive lesson learned and took us a long time to save up the money and unfortunately will cost us even more money to fix the project. With spending almost $10k on railing we thought we were getting a quality product which is disappointing that we are now out the money and will have to spend more money to fix a railing that we should not have to do. I can not recommend Rick with Solid Rock Handyman Services. The lack of attention to detail from installing split wood, to different colored screws, and warped gates that don't latch properly i would never have him do work on property again sense he does not stand behind his work. I encourage you to look for a different handyman if you are in the need for one. Rick with Solid Rock Handyman is not someone I would ever use based on our personal experience.

Right away, he gave me a quick and reasonable quote and told me what I would need to complete the…read morejob. When he came, he wore a mask and shoe covers which made me feel very safe and comfortable. He didn't know it but I'm immune compromised and that means a lot to me. He quickly determined that the job I was wanting to do would require an electrician and because of that I decided to not officially do it. It was so nice of him to apologize to me, even though I felt bad I couldn't have him do the job and pay him. I will gladly think of hiring again if I need a handyman.

Great company. Always had time to do the work and great value for the work they have done for us…read more Professional and honest. Will always call them.

Showed up on time - very fast workers - did extra- very professional work- cleaned up - helpful. We…read moreare highly satisfied.

I do not recommend using this company at all, ever! I placed an order for a dumpster for a Monday…read moredelivery, which they told me would be delivered between 9-11am. It was not delivered, and with 6 additional phone calls on Monday, promises that it is coming, and with 5 laborer a waiting, the dumpster never arrived. The dumpster was finally delivered on Tuesday morning. At this point, we had ordered 2 dumpsters, due to large haul out, however, once again, the 2nd dumpster was never delivered on Tuesday. The company explained that they couldn't reach their dispatch people, and they couldn't reach delivery people. Seriously! What kind of company is this? This is their business and they could not deliver. Their inadequacy cost me significantly. Don't use this company, they could negatively impact your business as well. There are other, professional, reliable services to choose from, use them!

Stand Up Guys were available to come next day, arrived in their time window, and were in and out…read morevery efficiently (in masks) to remove our junk. It did seem a little expensive but better than renting a truck and taking the time to haul to the dump ourselves, I think.

Where were these guys? Scheduled a pickup window online 4 days before junk pickup. Guy calls AFTER…read morethe pickup window to say they were out of cell service range?! How about a pay phone or landline, guys? Got Junk was prompt, thorough, and friendly.

Excellent communication from Alex on when they were going to arrive. After messaging on Yelp was…read moreable to come out the next day. Was at the top end of his estimate due to the weight of my materials, but even then was still the best rate that I was quoted (and it was heavy, so was totally expecting to pay the upper end of the estimate). Left the site clean and tidy. So glad to see the junk pile gone!

Does this guy really need another 5-star review?…read more OK. The first thing I would like to mention is that Alex is the king of communication. I contacted him here through Yelp. He replied within 30 minutes and he came over the next day to give me a bid on doing the work and set up a time. On pick-up day he couldn't make it; I am pretty sure he simply over-booked himself, but again, he was very good about communication and was also accommodating about it. Since I wasn't in a rush we simply set a new time. Pick-up day went smoothly. He came with a guy named Simon and they moved stuff out pretty quickly. At one point I also had a convo with Alex. He is very fun to talk to -has an engaging personality. But oh oops!--between the time we made the first date, and pick-up day, I added a bunch of stuff to my pile and he couldn't fit it all in! He said he would go to the dump and that Simon would return the following morning to get the remaining things. And now comes the payment part, right? Because many of us have learned from experience that it often backfires on us when we go on ahead and pay for a job that isn't finished. I decided to take him at his word -I made the splurge and paid him for the whole job. So. Did Simon return the next morning as promised? If you're confused about that, check out the number of stars in this review. And not only was Simon here bright and early, he also took a few extra items. But ssshhhhh!!! Don't tell Alex!