What an experience! I was a bit nervous about participating in a car auction, worried about whether…read moreI would find a reliable vehicle. However, my apprehensions quickly faded as I approached the auction lot at 11:15 AM (the gates opened at 11 AM) and was greeted by a friendly crowd. Everyone was so welcoming and social! I chatted with a mix of seasoned auction-goers and first-timers like myself, which made the atmosphere even more enjoyable. The owner and staff were incredibly attentive, guiding me around the packed lot of vehicles and encouraging me to explore my options. They were genuinely helpful, answering all my questions with sincerity and a smile. I couldn't have asked for better customer service! When the auction started at noon, I was pleasantly surprised by how smoothly everything flowed. They provided shaded seating, which was a nice touch, and even had complimentary water bottles to keep everyone refreshed. I did get out-bid on one car (LOL!), but I remained optimistic. Thanks to their suggestion to look around, I ended up scoring my dream car--an Infiniti! Yasss! I'm absolutely in love with it! After the auction, I headed to the office for payment, and the staff were just as helpful and friendly as before. Within minutes, I had my paperwork and keys in hand, ready to drive away. I'm thrilled I took this leap because I wanted to avoid another car payment, and my new ride is in fantastic condition. Plus, the 24-hour warranty on the transmission and overheating gave me peace of mind--no way was I going to risk any issues! If I do go back to purchase another car and ever encounter any problems down the line, I'll see if I have friends who can work on my car or if I'd like to take a crack at it myself, but with my busy schedule, I just didn't have the time to get that done this time around. For the price going to this auction, no matter what, it's worth it to me, plus the emphasis on nooooo payments lol Overall, I'm beyond happy with my decision to attend this auction. The prices for all the cars were fantastic, and the people were great. The process was seamless, and I walked away with exactly what I came for--my beautiful "infidelity baby." If you're considering a car auction, I highly recommend this one! You won't regret it!

Bought a truck that needed a whole transmission I test drove it on the lot because it had no tags…read moreand it drove fine but the lot isn't huge so I couldn't really open it up but as we paid and drive off I noticed it wouldn't shift passed 2nd gear the guy said he drove it personally from orange with no problems straight bs

12/10 customer service and honesty. Helped me out with finding the perfect car I needed and got me…read morethe best deals. Ensured I left satisfied and continuously checked in with me. They left nothing unturned when it came servicing my vehicle (got me a Prius) and I will nonstop recommend them to all of my friends and family. You won't get this type of service from any other dealer!

From the owner: More Auto prides itself in handling business in a professional and honest matter. read more

So my husband and I went to one of their scheduled auctions and we bought a car. We live in…read moreNorthern CA and drove it home that same day with zero issues. Thank God - we were concerned once we read all the bad reviews, which is why I am returning to leave this review. It's been over a week and zero issues with the vehicle. As far as the paperwork is concerned, I will return to give a update. I gave 4 stars because the auction was on a Saturday and it was supposed to start at 3 pm - they didn't start until about 3:45 pm, and I could of went to run errands had I known they would be starting later than what was posted. (We almost left because they were not starting when they were supposed to). Overall, I feel like we got a good car at a great price and are ready to go back for another purchase. We have two teenagers that will be needing cars soon and are considering returning.

John, listen sir. Taking advantage of public is not the way to do business, having near by…read moremechanics to remove dash board check engines is also very deceiving, also yes you did give me a refund but with a heavy fee I only had the car for 30 minutes and it broke down on me multiple cars that I have purchased there have broken down on me and you guys never helped. This is a full on scam operation. I have reported you guys to the Better Business Bureau and I hope you guys get shut down soon so people don't get harm financially anymore.

I bought over $5,000 of what was supposed to be confiscated jewelry and gold thinking that if at…read moreleast one of the pieces purchased would turn out good but none of the pieces purchased turned out real. I can not believe that crooks or drug dealers don't wear real jewelry. Most likely the lots were cherry picked and the real stuff taken out before they went to auction. I called to make a complaint but never received a call back.. BIG RIP OFF. !!

They add 10-15% buyers premium tax to almost every vehicle and have random people bidding…read morethroughout the auction just to inflate prices. It used to be a great auction house. Great deals and quality vehicles. Although the quality of the vehicles has still remained the same, now you get the same great vehicle at in inflated price plus get taxed a 10-15% buyers premium for funzies. ex) 99 Ford Ranger 89xxx 3.0L after fees was under 4k (2016) ex) 98 "        "          128xxx 3.0L   "      "        "       "   7k (2018)

Bought a suv back in Oct 2022 pure run around to get the title they're are a scam and joke don't…read morewaste your time I had ran a car fax found out some one tampered with the mileage to lower along with alot of issues.

Saw all advertising for an auction today on their website,Craigslist and facebook pages all still…read morelisting the old Winchester Wy. address. Showed up there this morning to find it was no longer at that location, so we called & they gave us the new address. Showed up at the new location and there was no auction, nothing that was advertised was there (food , raffle, over 100 cars etc.) They allowed us to look at the cars that were there however, the asking prices were ridiculously overpriced and unreasonable!!! Especially when expecting to go to an auction environment! Not to mention...when we called asking for the "new" address they failed to mention that the event had been cancelled. We drove an extra 20 miles to get there.... In a rented trailer & truck because we were determined to come home with something. Complete waste of time and $$$$ !!!!!! Extremely unprofessional and will not receive our business in the future.

Very organized, Suggestion learning on my first trip…read more Bring the piece you are looking for Go inside without any tools or parts Ask the entrance for the vehicles available They will provide on receipt aisle and space Find the vehicle/ part Go get your tools They have carts to carry to section Bring part to front to compare By far one of the most organized pick and pulls

Please update Gate hours I showed up 9:32 and was not let…read morein because guards say they close at 9:30 not 10:00pm

I wish I can give less than one star. Worst customer service I've ever dealt with…read more Don't waste your time by letting them sell your vehicle. They sold my car in June and guess what? it's the end of July and they didn't pay me yet . They don't communicate or answer phone calls or text messages. They keep saying will call you back but this never happened. When I call the main number, the lady is super rude. I Never recommend this place

This place does fake auctions. You won't even win your car if your the highest bidder. They will…read moreKelly blue book the car and still want what it's worth. They're rude and just scam people. Not worth your time.

Just an update, I had nothing but problems with my transmission after they towed my Chally, needed…read morea complete transmission replacement, which was around $8000. If they tow your car, check your manual about towing your specific car, check underneath, get your car in daylight and check throughly. Hold them accountable if they towed incorrectly, because they are allegedly incompetent or just don't care.

I was sold a car and the transmission was totally broke and won't change gears i request a refund…read moreand they could keep my 300.00 dollar deposit and return the money I paid.

Our max proxy wasn't accepted because the auctioneer decided only to take bids in $500 increments…read more We lost to another online bidder who paid less than we would have.

Lily in Dealer Services has a major attitude, no help whatsoever. The level of customer service at…read morethis location is terrible.