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    Rivermist Pet Lodge

    4.5 (68 reviews)
    Open • 8:00 am - 6:00 pm

    Services - Rivermist Pet Lodge

    Pet sitting

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    Crystal's nails
    Juri L.

    Unfortunately my past couple interactions have been less than stellar. I was going to give this place one more try before making a final decision but since figuring out that the manager, Emily, LIED to cover their a$$, I'm done. The last visit my 2 yorkie puppies had was June 1st, and I booked both of them for pawdicures (ear cleaning and nail trim) with their daycare visit. When I went to pick them up the girl at the desk stated that she needed to confirm if Crystal (4 month old puppy)received a pawdicure. I stated "she was supposed to" and her response was "oh, then she did" without even checking with anyone. When I went to pay the bill, I saw they did not charge me for a 2nd pawdicure so I wasn't going to make a big deal about it and figured we would be back soon enough for Crystal to get it done during the next visit. I called a couple weeks prior to that visit to get a quote for boarding my dogs for 3 days, 2 nights to take a trip but never confirmed a booking and found another option. The day before my trip (June 5) I get a voicemail about my dogs stay and lodging and I went into to full panic mode wondering why I was getting a call about a booking I never made. I called and asked to speak with a manager. At first the girl who answered the phone told me all the managers were busy and couldn't transfer me and then when I stated I was going to update my review and she was quick to transfer me to a manager. I spoke with the manager, Emily, about the booking and the the issue with the pawdicure during the last visit. She stated that because they were not sure and couldn't reach me on the phone they did it anyways, just in case, and didn't charge me for it. I decided to trust the business and let it all go and give them a final try for next month. Tonight, June 13 Crystal kept scratching me while laying on top of me so I decided to inspect her nails. THEY HAVE NOT BEEN TRIMMED! The only one that looked trimmed was the one I cut after her last visit because I thought they just missed one nail. I inspected Gem (my other dog) just in case and you can tell she definitely received a trimming. They are very friendly and super nice but that doesn't make up for lying to customers/clients and not running your business efficiently

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    1 month ago

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    2 months ago

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    5 days ago

    They are getting a little pricey but good care. I was hoping for a picture to let me know how she was doing.

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    6 months ago

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    1 month ago

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    4 months ago

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    9 months ago

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    6 months ago

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    1 year ago

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    1 year ago

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    1 year ago

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    2 years ago

    My dog loves this place and has fun every time she visits! The staff is friendly and their facility is very clean.

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    2 years ago

    The staff is kind and responsive! Most importantly, my dog loves going there! I also use the grok er there who is wonderful!

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    4 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    4 years ago

    We had a super experience with my anxious pup! He had a good time and was worn out! Clean grounds and nice staff. We will return!

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    5 years ago

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    6 years ago

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    3 years ago

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    4 years ago

    They've been great! I boarded my cat there and have had them trim my cat's nails and every time they've done a great job.

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    10 years ago

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    3 years ago

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    3 years ago

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    Thank you so much for the kind review! :)

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    5 years ago

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    8 years ago

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    7 years ago

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    4 years ago

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    4 years ago

    Our dogs love going to day care at Rivermist. They have a great time and are worn out when they get home!

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    6 years ago

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    10 years ago

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    6 years ago

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    Page 1 of 2

    Ask the Community - Rivermist Pet Lodge

    Cost? For regular adult dog as well as senior dog boarding. They don't appear to have it on their website.

    Hi Tom, Thanks so much for your interest in Rivermist Pet Lodge. We customize every guests stay to meet their individual needs. Our overnight lodging starts as low as $32.95… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Rivermist Pet Lodge

    “We have a whippet with separation anxiety and storm phobia, so as you can imagine, we're pretty picky about where we board.”

    Mentioned in 7 reviews

    Read more highlights

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    Pet and Home Care

    Pet and Home Care

    (54 reviews)

    We've started using the service recently for walks and feedings when we're at work…read more The intake process with Kiira and online was very smooth. It was easy to schedule a "meet and greet" with Amy and Andrew, who are visiting our two dogs (a quiet 9-year old and a 5-year old with attitude; both sighthounds) about 3 times a week. Since then Amy and Andrew have taken care of our pups for the past month or so. They are both responsible and have the kind of calm personality that all dogs feel comfortable being around. They've followed all our instructions, provided very detailed updates and pictures, and taken good care of our doggies. So far I am very pleased with the service. We love our dogs like children and feel good about entrusting Amy and Andrew with their care.

    Ive used this service for over two years. Recently their customer service has reached bottom…read more Today, they stopped my service, removed me from their pet portal, charged me and closed out my account with them. I had ask that they only provide me with one one of their walkers that I had for the first 18 months, at least twice a week if possible. Their final response was " she is rarely available during the times I requested" ... I mean for the first 18 months she was available , and now she was not.... After numerous attempts to remedy this, they decided (Customer Service Agent Becca) to cut me and my dogs loose. I contacted them to give them "NOTICE"; that I would be looking for another service. I am a senior citizen wtih Dystolic Heart Failure. What a way to treat a senior citizen.. Terrible service... And the owner, did nothing, even though on her web page she states "If for any reason you are not completely satisfied with our service, we will correct it right away and offer a money-back guarantee". But the dog and cat staff caretakers are excellent Sad, but I do no recommend this service providers. Like Share

    Olde Towne Pet Resort - Nighttime Exterior SHot

    Olde Towne Pet Resort

    (187 reviews)

    The staff is great! They are very accommodating for my pup who has turned anxious as she's gotten…read moreolder and no longer likes daycare (she figured out how to open their door and just leaves when she feels like it ). They recommended she did day boarding and she loves it! They know us by name and are always happy to see her. Definitely recommend for anyone looking for a place for their pet to relax while you are at work.

    Three years ago I raved about Olde Towne Pet Resort to every dog owner I knew. Now I wouldn't board…read morea houseplant here. Great to horrible, entirely self-inflicted. Every booking, every pet, every time: more signatures and "agreements" than a mortgage closing. Somewhere there's a lawyer who's never met a dog and decided the real threat to this business is the guy who's paid them loyally for three years. You carefully fill out the entire grooming form online, pick every option -- then show up and they shove a paper copy across the counter to sign the exact same thing again. And after all that paperwork, they still claim they don't have the phone number they've had on file for three years and called me on before. Let's put this in perspective. I can order dinner to my door in two taps -- Reorder, Apple Pay, done. A stranger drives hot food across town on the strength of my thumbprint. But dropping off dogs these people have known for three years apparently requires a signing ceremony and a fresh liability waiver every single visit. In 2026, that's not caution. That's a business that's forgotten how to trust its own customers. And then there's the membership -- the crown jewel of contempt. They took a system that worked and actively torched it. Gone are the daycare credit packs: fair, flexible, buy-what-you-need, the way a business treats people it respects. In their place, a pricier monthly "membership" that auto-drafts your card whether your dog walks through the door or not, with no rollover for the days you paid for and never used. Read that again: you pay, they keep it, your dog gets nothing, and they call it a perk. It's not a membership -- it's a standing withdrawal from your bank account with a bow on it. It punishes the exact people who kept this place in business: the regulars whose lives don't run on a fixed weekly schedule. Some months my dogs come once, some months five times, because that's how actual life works -- and this program is built to make sure I lose either way. It doesn't serve pets. It doesn't serve owners. It serves a spreadsheet, and it treats every loyal customer as a recurring charge to be maximized rather than a person to be valued. It is, top to bottom, the most openly hostile "loyalty" scheme I've ever been asked to fund. When customers spend more time signing forms and fighting your billing than petting their dogs, you're not a pet resort -- you're a law firm with a kennel attached. Take your pets somewhere that still remembers what the word "customer" means.

    Wellness by Shari - Outer office space

    Wellness by Shari

    (6 reviews)

    Support for Injury Recovery…read more I see Shari monthly for Healing Touch sessions, which helps keep me grounded and supports me in multiple ways on my wellness and self care journey. What I have also come to realize is that Shari is a great resource after experiencing a trauma to support recovery. I had recently slipped on the steps at home and hit my back pretty soundly. Though I iced it and did other things to mitigate pain, the next day it was still quite uncomfortable. I gave Shari a call and was able to see her that afternoon. After her treatment my back felt so much calmer. And over the next few days I only experienced mild tenderness as my back continued to heal. I was amazed at how quickly I was back to feeling myself again. Thank you, Shari, for your healing touch!

    Shari came to our house to visit our St. Bernard/Mastiff, Baxter. Baxter was recently diagnosed…read morewith osteosarcoma and we wanted to gain insight on how he is dealing with the tumor. Shari was extremely loving with him while she conducted a Healing Touch session. Her work gave us all the information we need that Baxter is at peace with the cards the universe has dealt him. Prior to the session, Shari and her husband Wayne also performed some colored laser therapy to put Baxter at ease. She also shared her experience dealing with a beloved dog she had who was diagnosed with the same ailment. We highly recommend Shari and are grateful for the work she has done for Baxter.

    Pet-U-Cation

    Pet-U-Cation

    (10 reviews)

    If you're looking for a more supervised daycare environment, structured play, hands-on one-on-one,…read moreor group training, I would highly recommend them. It's very clear how much the staff knows, and how deeply they care about every single dog that walks through their doors. Over the past few months, this is the fourth daycare we've tried for our dog. The first one we chose to leave. The next two either wouldn't accept her or ultimately asked her not to return. Our dog is an over 80-lb American Bully, and she truly doesn't have an aggressive bone in her body. We started daycare and boarding when she was about 8 months old. At nearly 50 lbs already, she was placed with the large dogs. In this large group play, the challenge wasn't aggression; it was that she was young, playful, and didn't always understand when another dog didn't want to engage. Two facilities told us they couldn't keep her in group play because other dogs would become reactive when she missed social cues and it wasn't safe for them or the dogs. After the second rejection, we reached out to friends and were highly encouraged to try Pet-U-Cation. We were told upfront that the training and care are exceptional, but as a small business with limited overhead and office staff, communication can sometimes require patience (which has also been our experience). Her evaluation went great. After two day-training sessions, she became a regular at daycare, and she absolutely loves it! The growth we've seen in her socialization and ability to read other dogs has been incredible. It's also reinforced the training we're doing at home and helping her overall learning and development (consistency really is key). We love that there is no more coming home from daycare with newly acquired bad habits.

    I cannot say enough positive things about this place. We have been attending for classes and day…read moretraining since 2021 and the difference in my dog and in my confidence as a handler is incredible. Savannah and staff are patient and knowledgeable and I'm forever grateful for their support. I don't know where we'd be without the PUC family.

    Rivermist Pet Lodge - pet_sitting - Updated October 2026

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