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    Groomaster

    4.6 (11 reviews)
    Open 9:30 am - 5:00 pm
    Updated 1 month ago

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    Services - Groomaster

    Bath and groom only

    Full grooming

    Pet haircut

    Groomaster Photos

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    Reviews With Photos

    Teddy enjoying the snow
    Michael S.

    Teddy is 6 turning 7 this March. Throughout his life he's been very apprehensive about getting groomed, due to an abusive mobile groomer when he was a puppy. The love and caring he was shown at Groomaster is nothing short of extraordinary. I have never seen so much transparency in the process nor patience and understanding for Teddy's needs. He will be going to Groomaster from now on. I encourage anyone with a nervous dog to take them to see Ricky and Natali, they truly care.

    #groomaster
    Kathleen O.

    My pup didn't hate her grooming experience!! To top it off, she looks and smells amazing. Cute cut and her coat is beautiful and shiny. Thank you Ricky & Natali.

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    15 days ago

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    1 year ago

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    7 months ago

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    10 months ago

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    1 year ago

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    11 months ago

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    2 years ago

    Business owner information

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    Ricardo P.

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    7 months ago

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    2 years ago

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    Ask the Community - Groomaster

    Review Highlights - Groomaster

    Our pup does like us touch his paws but Ricky and Natalie were able to get the job done in under 10 mins.

    Mentioned in 6 reviews

    Read more highlights

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    Groomingville

    Groomingville

    (310 reviews)

    I've been bringing my dog to Groomingville for about four years now after being referred by a…read morefriend. What keeps me coming back is the friendly customer service, careful handling and how thorough they are! My dog really loves the owners and the groomers. I book my dog's appointments online - they send out reminders and text notifications when grooming is almost complete. My dog always comes home adorable, soft, smelling good and they always send her off with a cute bandana. They take really great care of my dog!

    After being loyal customers for almost 4 years, we are officially done with Groomingville…read moreRockville. Our last three visits have been frustrating, but this final experience was the breaking point. I brought my Border Collie in with very specific, detailed instructions for a "pet trim" to improve her comfort and hygiene: Detailed scissoring and blending on the legs to avoid blunt, choppy cuts. Thinning shears to reduce density on her tail while maintaining the "flag" look. A "tunnel belly" and sanitary trim for cooling. Instead of the skilled scissor work I requested, they took the absolute "easy way out." They finished her entire grooming in 30 minutes (it usually takes an hour), and when I picked her up, she had been shaved to a 1/8th inch "puppy cut" all over. For a double-coated breed, this is devastating to their ability to regulate temperature. When I called to address this, they claimed I asked for an "all-over trim." In what world does a request for a blended, functional trim result in a total shave-down? To make matters worse, the staff member hung up on me, saying they were "really busy" and offered zero accommodation or apology for ignoring my instructions. It is incredibly disappointing to see a business treat a long-time customer with such blatant disregard. They clearly prioritize speed and high turnover over actual grooming technique and customer service. We will not be returning.

    Petaleashous

    Petaleashous

    (30 reviews)

    I've had the absolute hardest time finding a grooming salon and experience that doesn't stress my…read moregirls out. I've tried so many groomers in the area and just haven't found the one yet. And with the current pandemic, I thought it'd be the perfect time to try out mobile grooming! Found Petaleashous online and based on the great reviews decided to wait until there was an opening. Was able to get in a couple weeks later and I am so glad we waited! Dora, the owner was very easy to work with. I let her know I wanted a puppy cut with round face, short ears and just a clean up. She did a fabulous job with both of my girls! The best part is they weren't stressed afterwards! They got to come right into the house and they were so happy. Definitely not going anywhere else anymore. Dora is our go-to groomer from now on! Prices are pretty standard to other grooming salons and actually very reasonable for being mobile grooming. So worth it!

    I have been using Petaleashous Mobile Pet Grooming service for a couple of years until the recent…read morepassing of my 16-year-old Golden Retriever. First impression you cannot miss when you meet Dora's at Petaleashous is her caring approach to the pet she is asked to groom. Indeed, she is more interested in the welfare of our beloved "fur balls" that anything else. Sometimes and it happened to my senior 14 years old Golden Retriever, she did cut short or totally not proceed with certain grooming services in order not to stress out my dog or hurt (arthritis) in my Golden's case. That was very considerate of her and I am sure my Golden did appreciate it as well too. When this happened, Dora was cognoscente and adjusted her service fee accordingly.... Her services have always exceeded expectations, and it showed that she really takes care of the well-being of the pet, "the pet first" I remembered her saying to me once. Before using Petaleahous Mobile Pet Grooming, I used to take my Golden to the PetCo's of the world and was charged more and with okey results... Here at Petaleoush, Dora always did a fantastic job grooming and caring for my pet...and she comes to your home! I highly recommend you try her out and judge for yourself. Thank you Petaleoush!

    Olde Towne Pet Resort - Nighttime Exterior SHot

    Olde Towne Pet Resort

    (178 reviews)

    I was recommended Old Towne Pet Resort by a coworker, and I will now be recommending them too!…read more I called to make a 2-week dog boarding reservation 30-days in advance for the peak Christmas season, and they miraculously had availability at one of their three locations (Bethesda). The gentleman on the phone was so helpful and informative and made it easy. When it came time to drop my dog off the staff were so friendly and kind, and they were extremely attentive and took detailed notes of all the items I brought with my dog and any of her quirks (e.g., severe allergies, doesn't play well with others, etc.). The space was so clean and large. I felt very reassured dropping her off as I went on vacation. When I came back to get her, the staff was helpful and, again, extremely kind and talked about her time there with details that were definitely unique to my dog. She was happy, healthy, clean, and well groomed. All of her toys and leash items were accounted for and they even ran a toy out to my car that they had forgotten in her kennel. Bottom line: 5/5 do recommend!

    Two years after boarding my dog at Olde Towne Pet Resort, I am still dealing with health issues…read morecaused during her stay. I am not one to complain, especially in a public forum, but the lack of care my animal received was egregious. During her stay, my dog experienced an ear infection so severe that she developed acute dermatitis from scratching. The sore or 'hot spot' on her cheek was unmissable when we picked her up, but The staff tried to pass it off as if everything was normal. The groomer who prepared her for pickup had the gall to pretend he didn't notice a massive weeping sore on her face. For her condition to have reached this point, she would have needed to scratch constantly for days and not be noticed by the staff that were supposed to be spending 'cuddle time' with her daily. As anyone who has ever had a pet with an ear infection can attest, the behavior is far from subtle. Any remotely observant and competent person would catch it. Worse, I reviewed the update photos that were sent throughout her stay, and red spot on her cheek is visible in every shot and getting progressively worse. This means that the staff overseeing playtime let an animal run around with blood on her face for days without investigating. This is utterly unacceptable. My dog also came home with constant bouts of diarrhea that we assumed this might have been a bug she picked up in boarding, but it turned out to be colitis. Our veterinarian confirmed that this was most likely stress-induced. It has made me wonder what trauma my dog experienced while being boarded that would cause her to develop a permanent bowel condition. Her colitis has caused her enormous suffering and I am still trying to manage the condition years later. As others have reported here, the staff did not feed my animal the way they were directed, and returned what was supposed to be an empty bag of dog food to us half-full. So to recap, they underfed my dog in addition to neglecting an ear infection and resultant severe, pus-weeping skin infection, then tried to pass my pet off to me as if nothing happened. Whatever they did or neglected to do for her led to a chronic bowel condition that has rendered her partially incontinent. I was appalled by the dishonesty I experienced from the staff, but decided at the time to let it go, and simply swore never to give Olde Towne my business again. I figured my dog would bounce back, but she didn't. Reflecting that she has never been the same and that she experienced pain and neglect at the hands of the people I entrusted her with, I feel the need to let other pet owners know what they might be in for if they board their animals here.

    Groomaster - groomer - Updated May 2026

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