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    The Groomery

    3.3 (157 reviews)
    Closed 8:00 am - 5:00 pm

    Services - The Groomery

    Pet boarding

    The Groomery Photos

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    I have been going to the Groomery for over 20 years but the new owner (Samantha) is awful. I have a Spanish Water Dog who gets shaved down once a year. When I took him in for his appointment in January the groomer told me that they scraped his leg. They didn't say they were sorry or that it needed attention. When we got him home and inspected it, it was a gaping wound. We took him to the Emergency vet clinic and it required 4 stitches to close it up. I called the owner Samantha the next day and asked for a refund of the service and asked that she pay the $1,400 vet bill. She said it wasn't even that bad and it didn't bleed (right!). She also tried to blame it on us even though our last 4 dogs have been this breed and have gone to the Groomery with no problem. Ultimately after much argument, she paid the vet bill but did not refund for the service. I will never return and don't recommend it to others. There doesn't seem to much care or concern for animals which is their whole business.

    Chandler S.

    My little girl, Charlie, a Siberian kitty has been going to The groomery for her salon visit for easily 5+ years probably closer to eight, and they are a godsend! It breaks my heart that Roy is retiring...but well deserved! But The groomery is by far the BEST IN SERVICE... BEST IN COST... BEST IN EVERYTHING!! Finding a new mobile salon for Charlie is a lot harder than it would seem there's one that charges $135 to groom a cat that's obscene! I LOVE LOVE LOVE THE GROOMERY

    Before: My cat's fur badly needed a thorough comb-out (which she would not let me do). She had begun to resemble the business end of a mop.
    Susannah C.

    I brought my cat to The Groomery to have her long fur trimmed. Springtime shedding was causing mats in her fur (she wouldn't let me work on them), and the summer heat was making her lethargic. The cat groomer, Jessica, did a great job! I'm delighted with the results, and my cat seems happy, too. She's a lot more lively without her heavy fur coat. Thank you, Jessica and the staff at The Groomery!

    The groomer and the girl at the front desk were so sweet to my dog! I loved my corgi's trim & the bandana was a nice touch :) will be returning

    Derby with his newly clipped nails.
    Vicki R.

    Our dogs went to the Groomery today for the first time. We were impressed with the customer service received by Trey and the grooming service Jessica provided. Derby, our puggle went in for a nail trim and Boss, our Yorkie poo went in for grooming. Boss had not been groomed in months. Jessica gave him a nice scissor cut. They both came home looking and smelling good. They also received complimentary bandannas and the price was comparable to other groomers in the area. We will definitely be back!

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    8 years ago

    Business owner information

    Photo of Roy H.

    Roy H.

    Thank you for your review - hope to see you soon

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    11 months ago

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    5 months ago

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    Samantha P.

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    1 year ago

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    Samantha P.

    You should allways usa cage to protect others and the cat.

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    4 years ago

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    4 years ago

    I got to the Groomery around 4:30pm before they closed when I got there all the groomers have gone home

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    3 years ago

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    8 years ago

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    Roy H.

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    12 years ago

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    6 years ago

    I would say they are hit-or-miss at times, but love their bandana selections.

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    10 years ago

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    4 years ago

    They are the best for your dogs. They do an excellent job and they know your dog too. I highly recommended their services.

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    7 years ago

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    9 years ago

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    Roy H.

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    7 years ago

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    Roy H.

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    Page 1 of 4

    Ask the Community - The Groomery

    Anyone use them for just day care? Please give honest answers so I know if it is worth trying for my 10month old puppy. Thanks

    No never used them for day care just the Mobil grooming service

    View All 2 Questions

    Review Highlights - The Groomery

    Roy and his staff were super kind and totally attentive to making sure we were pleased with Meekah's haircut.

    Mentioned in 17 reviews

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    Ridgeside K9 - Dog laying down

    Ridgeside K9

    (237 reviews)

    Brandi & Perry were amazing! Highly recommend working with them…read more We adopted a one year old mixed breed, Tuck, a few months ago. He's very sweet but started to get rambunctious to the point that my remote work felt challenging. He also started jumping or freezing when he saw other dogs on walks, and he occasionally barked or growled and men. We weren't sure if it was the start of aggressive behavior or just the result of a shelter dog that hasn't been exposed. After doing our research, we decided to do the 3 week behavior modification board and train program. We were really impressed from beginning to end. They shared a ton of information upfront, walked us through their facility (we opted to drop him off) and sent pictures and updates every evening. It became clear right away that they both have a very deep understanding of dogs, as well as a real respect and love for them. Tuck loved them! The best part was the "transition" day when Perry brought Tuck back and spent the day teaching us everything they've worked on together. We are first time dog owners so generally going in pretty blind. Perry gave us a 101 on dogs and the importance of clear and consistent communication. He talked through all of the layers of training and how/why it is effective. We felt this part was SO helpful for us to understand how to be better owners. Then we walked Tuck around the neighborhood with Perry guiding us and then spent time addressing indoor behaviors too. He was flexible and stayed until we felt comfortable with everything. This is a long review so the TLDR: finding a trainer is a big decision and investment so we wanted to get it right. Brandi & Perry were really incredible and beyond our expectations!! Truly worth every penny! Tuck has been doing really great at home and outside since being home. I've been able to work full days with him holding "place" on his cot, which would have been unheard of before!

    I can't say enough good things about Brandi and Perry Bailey of RSK9. Their work has given my pup…read moreand I so much freedom and balance. Pebbles (blue heeler, 1.5 years old) would never listen to me, would not sit or lay still, and had a lot of other obedience issues that caused her to be stressed or confused. She was a TOUGH dog to train and I was concerned I couldn't find the solution for her to get basic concepts. This view has completely changed since working with RSK9's 3 week program. I would HIGHLY recommend them and their methods - you can tell they genuinely love working with dogs and it's made a huge difference in giving my dog the chance to find real rest at home. They send DAILY updates with photos and videos which was so nice. This isn't a regular class or something you just pay for; it's truly an investment that you and your dog will be using for the time you get to share together. Side note: it's worth doing 3 weeks versus 2 weeks. At the 2 week mark is when Pebbles really started to understand her marks and cues. From here there is so much more that can be refined and Brandi/Perry really capitalize on that threshold being crossed!

    Olde Towne Pet Resort - Nighttime Exterior SHot

    Olde Towne Pet Resort

    (178 reviews)

    I was recommended Old Towne Pet Resort by a coworker, and I will now be recommending them too!…read more I called to make a 2-week dog boarding reservation 30-days in advance for the peak Christmas season, and they miraculously had availability at one of their three locations (Bethesda). The gentleman on the phone was so helpful and informative and made it easy. When it came time to drop my dog off the staff were so friendly and kind, and they were extremely attentive and took detailed notes of all the items I brought with my dog and any of her quirks (e.g., severe allergies, doesn't play well with others, etc.). The space was so clean and large. I felt very reassured dropping her off as I went on vacation. When I came back to get her, the staff was helpful and, again, extremely kind and talked about her time there with details that were definitely unique to my dog. She was happy, healthy, clean, and well groomed. All of her toys and leash items were accounted for and they even ran a toy out to my car that they had forgotten in her kennel. Bottom line: 5/5 do recommend!

    Two years after boarding my dog at Olde Towne Pet Resort, I am still dealing with health issues…read morecaused during her stay. I am not one to complain, especially in a public forum, but the lack of care my animal received was egregious. During her stay, my dog experienced an ear infection so severe that she developed acute dermatitis from scratching. The sore or 'hot spot' on her cheek was unmissable when we picked her up, but The staff tried to pass it off as if everything was normal. The groomer who prepared her for pickup had the gall to pretend he didn't notice a massive weeping sore on her face. For her condition to have reached this point, she would have needed to scratch constantly for days and not be noticed by the staff that were supposed to be spending 'cuddle time' with her daily. As anyone who has ever had a pet with an ear infection can attest, the behavior is far from subtle. Any remotely observant and competent person would catch it. Worse, I reviewed the update photos that were sent throughout her stay, and red spot on her cheek is visible in every shot and getting progressively worse. This means that the staff overseeing playtime let an animal run around with blood on her face for days without investigating. This is utterly unacceptable. My dog also came home with constant bouts of diarrhea that we assumed this might have been a bug she picked up in boarding, but it turned out to be colitis. Our veterinarian confirmed that this was most likely stress-induced. It has made me wonder what trauma my dog experienced while being boarded that would cause her to develop a permanent bowel condition. Her colitis has caused her enormous suffering and I am still trying to manage the condition years later. As others have reported here, the staff did not feed my animal the way they were directed, and returned what was supposed to be an empty bag of dog food to us half-full. So to recap, they underfed my dog in addition to neglecting an ear infection and resultant severe, pus-weeping skin infection, then tried to pass my pet off to me as if nothing happened. Whatever they did or neglected to do for her led to a chronic bowel condition that has rendered her partially incontinent. I was appalled by the dishonesty I experienced from the staff, but decided at the time to let it go, and simply swore never to give Olde Towne my business again. I figured my dog would bounce back, but she didn't. Reflecting that she has never been the same and that she experienced pain and neglect at the hands of the people I entrusted her with, I feel the need to let other pet owners know what they might be in for if they board their animals here.

    Pup Scouts Dog Care - Picture of a black and white miniature bernedoodle with its tongue out

    Pup Scouts Dog Care

    (15 reviews)

    So far, so good. I…read morelearned about Pup Scouts Dog Care because I saw it from the window of a nearby gym. Since I was planning to go on an international trip very soon, I decided to stop by and inquire about its boarding services. I thought Henry, the owner, did a wonderful job explaining the ins and outs of Pup Scouts' boarding services during our impromptu meeting. He even provided a quick tour of the facility. While the boarding situation seems pretty standard, I was impressed to learn that it is a cage-/crate-free environment. Prior to booking a stay, the dog must complete 10 hours of of doggy daycare. I was not surprised by this stipulation. However, I was shocked (in a positive way) to learn that the 10 hours of doggy daycare is free. While Pup Scouts is a business, this showed me that they are interested in ensuring that the dog is a good fit rather than just focusing on profits. Online booking makes things pretty easy for reserving a spot. In most cases, I have been able to reserve slots for doggie daycare a few hours before dropping off the dog (e.g., booking in the morning for an afternoon stay). In terms of price, I think Pup Scouts is on par (if not slightly lower) to compared to other places in the area. While I've met only a few members of the staff, both persons were very professional and seemed to really care about working with dogs. During every instance of dropping off and picking up my pup, 1-2 customers would highlight how much they enjoyed working with Pup Scouts.

    We have never boarded our sweet girl as she has never been crated and has been with a human for her…read moreentire life. She is well socialized and has a lovely geriatric older fur-sibling with whom she is tightly bonded. We had an unexpected family situation and were sure we would struggle to find the right accommodation for her. She is very affectionate but suffers from a bit of separation anxiety. Pup Scouts was incredible. They ticked all of the boxes - no crates, 24/7 staff supervision, flexible drop off and pick up - like ANY TIME. Henry was so friendly and understanding. From the start - he answered all of my questions at the meet & greet, and did a wonderful job of introducing other dogs to our little one. He was methodical and thoughtful in integrating her into the established "pack". He is incredibly gentle and affectionate and she took to him immediately. All of the staff were incredible. Having a live web-cam to check in on our little fur-baby at any time was so helpful in keeping our spirits calm and reassuring us that she was being well cared for. Pup Scouts is fantastic!

    The Groomery - groomer - Updated May 2026

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