100% recommend PC's Done Right On time, friendly, through…read moreand reasonable priced for services

Amazing service. I brought my PC in and Justin was able to get a diagnosis and fix the issue within…read morethe day at a great price. Wonderful customer service and clear communication. I would recommend PC's Done Right to anyone needing assistance.

Very helpful. He quickly diagnosed the problem with my laptop and had it working like new. I liked…read morethe way he explained what the problem was and how he was able to eliminate it so it wouldn't happen again. I found his services quite reasonable.

Yun identified my problem quickly & called me with choices as how best to fix it. Turn around was…read morequick and efficient. Reasonably priced. Gave helpful recommendations to avoid future problems. Highly recommend!

Bill was the perfect expert for helping my elderly brother get his computer set up. He assessed my…read morebrother's needs and proactively created shortcuts for him so he could easily access YouTube, Gmail, etc.. which was greatly appreciated and something we would not have thought of. He also set up his TV to use easily. He was thoughtful and understanding of what was needed. He is quick, professional and very fair in his pricing. He responds quickly when contacted. You won't be disappointed having Bill help you out for any of your IT, TV, or computer help!

Bill is prompt, savvy and effective. He was a great help when I needed him. Came to my home…read moreoffice twice to fix complicated problems with my home-built system. Highly recommend him for computer support.

Joe is a professional in his line of work. He delivers efficient and quality results. He is our…read morego-to for gadgets.

I needed a soldered in fuse replaced on a circuit board. He communicated well through the entire…read moreprocess. Picked the part up at my house and dropped it off all while I was at work. He sent videos and pictures of the work and testing before he dropped it off. He even followed up later on to make sure everything went well. Would absolutely use his services again! Pricing was more than reasonable for the service provided. Thank you!

Royce and his crew are amazing. Last weekend, my business email was HACKED! This occurred before I…read morewas going to start an email ad campaign for my new services. Everything associated with my business was associated with that email address. It would have cost thousands of dollars and many labor hours to make a change. Royce knew exactly what to do and handled it completely allowing me to move forward with confidence. I highly recommend his services. Dave - Business Owner

Royce is the best in the business! He will help you get your tech stuff (that's the official term)…read moreorganized and dialed in so it is serving your needs AND in this world of e-security will make sure your system is protected! I HIGHLY recommend Royce!

I recommend Daniel very highly. He is a problem solver. I discovered him recently and am glad to…read morehave done so. His customer service is outstanding, he gets the job done quickly and is reasonably priced.

Going to make this short! Location was not valid. I thought I was in wrong location when directed…read moreme towards a house. Went to address listed on Yelp! Closed, went to house. House was fine, I told myself and him. Then I had to ask for a card or something since he had my computer. Was kicking myself for just handing over my laptop all night! Went back early, and had to ask if I could go in garage to bring it up and check it out. He installed some temp malware and said he cleaned up stuff..It works - but still lots to fix, broken registry, shortcuts broken and still a whole bunch of techy stuff Ned's to be looked at. Oh well, and the fee while may not be high for a normal business, still feel like I didn't get a good deal..

Had them out to terminate raw Cat6 cables and activate lines run by my homebuilder -- friendly…read moreservice & excellent work across the board. What stood out: - Went beyond the ask -- proactively replaced non-functional builder-installed receptacles - Saved me money -- skipped non-essential parts my AI assistant had recommended - Added real value -- advised on ISP setup and wireless mesh configuration Couldn't recommend them more highly!​​​​​​​​​​​​​​​​

Mark and others from Lluminet were absolutely a pleasure to work with, starting with initial…read moreproject inquiry over email/phone to getting the quote to the day of job. Great communication, the price was fair and the workmanship is solid. They ran cat6 cabling in our three story house, setup new access points, ensured we have good wired and wireless connectivity based on our needs.

I'm a longtime customer of Infotech. Over the years, we've bought custom built PCs from them, had…read morePC repairs done and bought peripheral hardware from them. Most recently, I took my husband's PC in to them to have Windows 11 installed on it. Each and every time I've done business with them, I have been very pleased with their service. The last time I went in (which was about a week ago), I found out there is only one person working there, though there have been more people working there in the past. He told me he would very much like to have more than one person but has had a hard time finding someone. Regardless, he was friendly and very helpful in explaining the work he would do and how much it would cost. He also indicated that he would let me know if anything went wrong or if he needed to discuss anything. The work went well, and the price was very reasonable. I'm a life-long customer, and have no plans to change that.

OMG!!! The guy running the store today is a psychopath! He was trying to give me VERY detailed…read moreexplanations of what could be causing my equipment problems. I told him it was all going over my head and I just needed him to back up and give me simple suggestions as to how to diagnose the problem (i.e. should I call the company to run a diagnostic on my modem). He started telling me how rude I was and ordered me out of the store. Unreal!!!

Edit: HARASSMENT! (With PROOF) This business is harassing me on social media because of my 1 star…read morereview! I attached a SCREEN RECORDING and screenshots for proof! This happened just hours after I posted the negative reviews on google and yelp. Account harassing me: IG username: marleneespacio Only following ONE PERSON... phone factory! Commenting heinous and disturbing messages under my IG photos! SCREEN GLITCH PROOF ATTACHED. Pay very close attention to the screen recordings. I slowed them wayyyy down so you can see how when I press a letter (which becomes dark upon pressing), and what pops up in the text box doesn't always match. What you press on my screen does not register and acts like you pressed somewhere else entirely, or duplicates your action. I also screen recorded the capcut editing app unable to function and scroll, rather spastically twitches and becomes unresponsive to my touch. These are just examples of what I'm experiencing with my phone screen as a whole. Original Review: Dishonest, scammer business. I had a terrible experience here. I came in with a cracked iPhone screen and was offered a $150 aftermarket screen replacement. After the replacement, the phone screen seemed to work fine initially, but later that afternoon my phone started glitching--bright fuzzy screen flashes, lagging, texting and scrolling issues and unresponsive apps. It became nearly unusable off and on. My entire life and career is in my phone, being that I'm a content creator and commercial realtor. It has made my work extremely difficult and frustrating. I purchased on a Saturday, Sunday they were closed, and I called them Monday to address the issue. Phone Factory acted angry and defensive with me (and even YELLED), like I have an ulterior motive and am causing them problems although I benefit NOTHING from returning a defective phone screen?? I still have to purchase a new screen..... it's not my fault the phone screen is defective... this is basic customer service. I was told there was a 30-day warranty on my purchased screen at time of purchase, but when I called, Sam lied to me and told me there was only a 2-day warranty and I couldn't bring it in although I was originally told 30 days. Then the manager later confirmed it was a 30 day warranty after all. I wanted to email screen recording proof of the glitching to the manager, but he refused and said I had to come in person. I explained to him it's a 2-hour drive round trip and I rather not drive all the way out there to show him screen recordings unless we also reach an agreement so I can also switch the screen if I'm to drive all the way there. I felt he was making it unnecessarily difficult. They offered to apply the $150 toward an original Apple screen, but refused any kind of exchange, return, or warranty on the new screen. I felt uncomfortable purchasing another phone screen from them without an exchange or return warranty after I already purchased a defective phone screen from them and have been treated cruelly over a PHONE SCREEN. I said, "I must have an exchange or return option on the new Apple screen, which shouldn't be a problem since it will be a quality screen, right?" He refused. Now, I have to eat the $150 I spent on this after-market screen and go pay full price for a new Apple screen because I won't buy another phone screen without a warranty from this business. I'm completely disappointed by the lack of transparency, poor product quality, and customer service. Save your money and go somewhere reputable. I now have to pay even more to fix what they messed up. There is good reason why they don't get much business. Don't risk it. If you have any issues they will treat you terribly.

Did a great repair on my Samsung S23. Replaced the battery and defective front screen. Very…read morecourteous and professional staff.

My small accounting firm in downtown Seattle had a server crash and I was referred to these guys by…read morea colleague that knew the owner. The owner, Greg, scheduled me the very same day, came down and was able to identify the problem. He said that my server that runs my MySQL database had something going on with the hard drives that a update caused the computer to not know what drives to load onto what filesystems. He was able to fix the issue and get me back up and running in less than 2 hours. He also fixed the issue so that updates like that cannot impact the operation of the server. I will be using these guys in the future, no doubt about it! Thank you!

From the owner: IT Managed and Consulting Services. Computer Networking, Storage, Data Management, Servers, VPN,…read moreFirewalls and more.